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Shopify Virtual Assistant

You Shouldn’t Be the One Running Shopify

  • Orders, listings, and store issues get handled as they come up
  • One person owns the day-to-day work inside your store
  • Built-in oversight keeps orders moving without you
Get Shopify Off Your Plate
Plans & Pricing
Focus on growth, not fixing orders.
4.8/5 avg.
Google N
Goodfirms N
Clutch N
Product Hunt
  • Leader in Managed Virtual Assistant Services
  • 2M+ applicants screened annually
  • 10,000+ companies supported
  • 20+ countries
Heroimg Rolepage 26
10,000+ Active Assistants Powering 10,000+ Companies
Builder
Chord
Harvard
Inexpress
Chicklila
Freedom Farmers
Berkley
Compas
Vivvi
Buena
Doordash
Clearpol
KW

What Wing Assistants Get Done Every Day

Check (1)

Five products updated with correct variants and pricing. No errors live.

  • Updated in Shopify
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Order issue resolved before shipment delay. All messages cleared same day.

  • Handled via email
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Inventory synced across top SKUs. No overselling or mismatches.

  • Updated in Shopify
Check (1)

Discount code issue caught and fixed before promotion went live.

  • Shared via Slack

Your Shopify Virtual Assistant Handles

01
Product Updates
  • Update product listings
  • Fix variant errors
  • Upload product images
02
Order Management
  • Track order status
  • Process refunds
  • Handle order issues
03
Customer Support
  • Respond to messages
  • Answer product questions
  • Manage return requests
04
Inventory Control
  • Monitor stock levels
  • Update inventory counts
  • Flag low stock
05
Storefront Checks
  • Fix broken pages
  • Check product display
  • Test checkout flow
06
Store Configuration
  • Update store settings
  • Apply discount codes
  • Maintain store data
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How it Works

Be as involved (or uninvolved) as you prefer – our expert recruiters will guide you through every step, ensuring a smooth and seamless experience.
  • Step 1
    Meet us to discuss
    your requirements
  • Step 2
    We shortlist talents
    for your review
  • Step 3
    We interview and
    assess candidates
  • Step 4
    The perfect Wing Assistant joins your team

Measured Results Across Teams

Real companies. Defined ownership. Measurable outcomes.
Quistem 01

Quistem

Needed executive ops owned.

  • 25% CEO time reclaimed
  • 9 workflows offloaded
  • 1,000+ days supported
Read the Case Study
Cybersecurity Startup

Cybersecurity Startup

Needed outbound sales owned.

  • 2,080+ hours delivered
  • 22 sales workflows owned
  • Sales system live (2 wks)
Read the Case Study
Provida Family Medicine

Provida Family Medicine

Needed clinic ops streamlined.

  • 50% faster admin ops
  • 35% fewer billing errors
  • 25% faster claims
Read the Case Study
Idaho Legal Estates

Idaho Legal Estates

Needed intake owned.

  • 100+ hours reclaimed
  • 13+ hours saved weekly
  • 10 workflows fully owned
Read the Case Study
Personal Mentors

My Personal Mentors

Needed revenue stabilized.

  • 30+ deals closed monthly
  • 3,600+ clients supported
  • 48-hr inquiry resolution
Read the Case Study

Delegate Everything but Leadership.

Talk to Our Team
Plans & Pricing

More Virtual Assistant Services

We offer 25+ distinct plans in sales, marketing, customer service, and other operational areas. We also have dedicated industry-focused services such as Real Estate Assistants, Healthcare Virtual Assistants and E-Commerce Virtual Assistants.
Speak to a Wing Expert and find the right fit for your business.
  • Executive Icon (1)
    Executive Assistant
    Discover expert-tier talent to help with presentations, proposals and more
  • Sales Icon (1)
    Sales Development Rep
    Engages with prospects, grows your sales pipeline and drives sales
  • Personal Icon (1)
    Personal Assistant
    Manages your calendar both at work and outside of it
  • Real Estate Icon (1)
    Real Estate Assistant
    All-round help for your property listings
  • Top 1% of Talent
    Start in one function, then expand coverage as the business grows.
View All 25+ Roles
  • Container (1)
    Healthcare Assistant
    Helps co-ordinate appointments with patients, data-entry and insurance filing
  • Marketing Icon (1)
    Digital Marketing VA
    Discover experts in ppc ads, email marketing and growth
  • Container11 (1)
    Bookkeeping Assistant
    Tracks expenses, maintain your books and reconcile statements
  • Customer Icon (1)
    Customer Service Rep
    Delivers customer support for general queries, complaints and feedbacks

The Problem Isn’t Volume.
It’s Follow-Through

You can’t be in Shopify all day, but orders and updates still need constant attention.

Your Wing Virtual Assistant works directly inside your Shopify store and stays on the work until it’s done.

Wing Keeps Shopify Moving Without You

Your Wing Virtual Assistant handles orders as they come in so nothing falls behind.
This isn’t a freelancer setup—one person handles your store, backed by a support system, so the work doesn’t stop, reset, or come back to you.

Flexible, No-Commitment Monthly Support

Add support during launches or high order volume. Scale back when activity slows—no hiring or restructuring.

Secure and Compliance-Ready

Wing is SOC 2–certified and HIPAA-compliant. Data is encrypted (SSL 2048-bit, AES-256) with restricted, logged access.

NDAs and Store-Level Access Control

Access is permission-based. Your assistant works within defined roles, with clear limits on what they can view and update.

Dedicated Assistant with Backup Coverage

One assistant handles your store day to day. If more support is needed, coverage expands without leaving work unfinished.

We Meet Challenging Talent Needs and Ensure Ongoing Success

Our resources and systems are designed to deliver tailored solutions that go beyond the basics, empowering your business to thrive.

Benefit from a dedicated Client Success Manager (CSM) who will be your single point of contact for all your needs. Your CSM will ensure smooth onboarding, provide ongoing support, and proactively address any concerns to maximize the value of our services.

We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.

Your assistant isn't alone. They're supervised by both Wing's Team Captains and Supervisors.

Additionally, you can opt-in to use sophisticated artificial intelligence technology that flags potential issues ahead of time to our supervisory team, who work to proactively resolve issues.

If quality is your goal, Wing remains the best choice in this industry.

We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.

Rolepage We Meetsec

Operational Ownership, Powered by the Wing Workspace App

Wing doesn’t just assign an assistant. We run execution through a centralized, human + AI–powered workspace built to keep work moving around the clock.

  • Real-time task visibility and status tracking
  • Documented workflows with built-in oversight
  • Structured handoffs and cross-time-zone continuity
Book a Demo
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Highly Rated by Operations & Leadership Teams

4.5

Google Cicle
123 Reviews on Google

4.7

Capterra N
51 Reviews on Capterra

4.8

Goodfirms N
10 Reviews on Goodfirms

4.8

Clutch N
18 Reviews on Clutch

Hundreds of Stellar Client Reviews

Clutch N
Overall, I have been very pleased with each aspect of hiring my Wing VA. We were looking at a variety of virtual assistant programs; what made us choose Wing was the fact that their talent had specific marketing experience... Working with Wing is seamless. They have a robust platform that makes communicating with our VA incredibly easy. It also helps that they act quickly and are incredibly responsive...
Christine Mulvey
Christine Mulvey
Director of Marketing
charlesgate.com
Google Cicle
I've had the best VA experience so far after multiple tries. The app is easy to use to communicate and create tasks, there's loads of real-person communication, and my assistant was so capable at MANY things. He was so good that every week I found more things I could take off my plate and all for a low fixed price per month. Great value and it's taken a lot of stress off me.
Kelsey Galarza
Kelsey Galarza
Co-founder, Orange Marketing orangemarketing.com
Google Cicle
Amazing service! Excellent customer support and the work done by my assistant Kirti S. from Wing is top notch. I’ve enjoyed the help and the genuine personality and willingness to learn. Also a big call out to Maryann U. my customer success manager. She is fantastic and so full of life.
Chris Mullaly
Chris Mullaly
Founder and Managing Partner spiruscapitalpartners.com
Capterra N
Wing is an innovative software-powered interface to virtual assistants. Wing has provided a software-augmented virtual assistant service that's unique in the field. Just as important as the software platform is the quality of their assistants behind the scene. Their ability to organize and run a process of matching our needs with available talent was successful. Wing is easy to use.
Roy Chua
Roy Chua
Principal AvidThink avidthink.com
Google Cicle
Wing provides exceptional Virtual Assistant services and an accompanying productivity platform. Using Wing has been incredibly beneficial for our business, allowing us to explore some things in far more depth, or scale up some operations more effectively. Some of the benefits far exceed what you might expect from a virtual assistant in terms of capabilities and outside traditional administrative work.
Dylan Schiemann
Dylan Schiemann
Co-Founder &CEO
livingspec.com
1921
What I like best about Wing is the quality and reliability of their virtual assistants. We started with one assistant and were so happy with the experience that we’ve since onboarded additional VAs. I’ve also confidently recommended Wing to colleagues and contacts looking for virtual assistant services. The combination of strong support, trustworthy assistants, and a seamless experience is what sets Wing apart for me.
Marysa C
Marysa C.
Mid-Market (51-1000 emp.)
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Shopify Virtual Assistant Pricing

Choose part-time or full-time, with a U.S.-based or global assistant.
Either way, you have consistent ownership of your store, and work doesn’t come back to you.
One store saw 29% faster response times with consistent Shopify support.

Need help?
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Book a Meeting

Book anytime this week
Live Chat
Live Chat

6-9 PM PST weekdays
Full-Time
16% Savings

$1,399/Month

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Get a Free Demo
  • 160 Hours per month
  • Dedicated Shopify Virtual Assistant
  • Free replacement
  • Customer Success Manager
  • Rigorous quality control and supervision
  • Wing Workspace App
  • Your timezone—any hours you want
  • Share with colleagues
  • Unlimited file sharing/storage
Part-Time

$899/Month

Sign Up
Get a Free Demo
  • 80 Hours per month
  • Dedicated Shopify Virtual Assistant
  • Free replacement
  • Customer Success Manager
  • Rigorous quality control and supervision
  • Wing Workspace App
  • Your timezone—choose from designated slots
  • Sharing is limited
  • 10 GB file sharing/storage limit

Popular Questions

Yes. Your assistant works only inside your Shopify store during scheduled hours. They learn your product setup, workflows, and store structure so execution stays consistent. You’re not re-explaining the same process every week. One person stays responsible for the day-to-day work in your store.
You choose the schedule based on order volume and store activity. Coverage can match your business hours or expand during launches, promotions, and heavier order periods. Hours can increase when things get busy and scale back when volume settles. It adjusts to how your store actually runs.
Yes. You can work with your Shopify Store Assistant from anywhere using the Wing app, Slack, email, or phone. They stay inside your store and connected tools, so work keeps moving even when you’re offline. You’re not tied to one location or timezone. Access stays consistent wherever you’re working.

Within scheduled hours, you can assign as many store tasks as needed. That includes product updates, order handling, inventory checks, and customer messages as they come up.

If you’ve worked with a Shopify Order Management Assistant, this covers the same type of day-to-day execution without task limits. You don’t have to sort work before handing it off. If it’s part of running your Shopify store, it gets handled.

Extended coverage can be arranged for stores managing higher order volume, launches, or multiple time zones. You don’t need to coordinate multiple hires to make that happen. The setup adjusts based on how your store operates. It scales without resetting workflows.

Most teams use Slack, email, or the Wing app. Your Virtual Assistant for Shopify works directly inside Shopify and related tools with approved access. You’re not switching platforms just to manage them. It fits into how your team already works.

Wing assistants are trained professionals, not freelancers you have to manage. We offer assistants both locally and globally, and they’re trained in Shopify workflows like product updates, order handling, inventory work, and storefront checks.

They’re also trained on AI tools and AI-driven workflows, and many are bilingual for customer and team communication. If you’re used to working with an Ecommerce Virtual Assistant Shopify, this is managed and supported so the work stays consistent.

During scheduled hours, updates and issues are picked up quickly. Orders, product fixes, and customer messages don’t sit waiting for attention. You’re not chasing status updates to see what got missed. Work moves as it comes in.
Yes. Your assistant works directly inside Shopify, helpdesk tools, inventory systems, and related platforms using role-based access. They follow your workflows, permissions, and store rules. Nothing sits outside your stack or requires a separate system. It runs inside the tools you already use.
If something needs attention, support is available without interrupting product updates, order handling, or store maintenance. Escalations can be handled while day-to-day store work keeps moving. You don’t have to step in just to keep support from stalling. The workflow stays active day to day.
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