HIPAA-compliant scheduling and intake. BAA included.

Outsource Your Scheduling. Stop No-Shows Before They Start.

4.8/5 avg.

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500+ reviews

patient-scheduling-hero
Your dedicated patient scheduler works inside the tools your practice already uses.
Why Wing

Empty Slots and No-Shows Stop Here.

  • Front Desk Staff Are Overwhelmed. Wing Isn't.
    Staff juggle calls, check-ins, and admin at once. Wing assigns one dedicated scheduler who owns scheduling and intake daily.

Dedicated. Not shared.

  • Hiring Front Desk Staff Is Getting Harder.
    Recruiting dedicated front desk staff takes months. Wing has a dedicated scheduler working your calendar in 48 hours.

Live in 48 hours

  • Unconfirmed Appointments Cost You Patients.
    Unconfirmed appointments become no-shows. Wing confirms, follows up, and reschedules before gaps hit your calendar.

Fewer no-shows

Getting Started

Your Calendar Full of Confirmed Appointments in 48 Hours.

  • Step 1
    Tell us about your practice
    A short call to map your scheduling system, patient volume, and where no-shows hit hardest.

15-minute call

  • Step 2
    We match your scheduler
    Wing selects a dedicated scheduler for your system. We handle briefing and oversight.

Matched to your system

  • Step 3
    Appointments start filling
    Your scheduler books, confirms, and follows up daily. Wing manages from there.

Live in 48 hours

The Smart Decision

Three Ways to Handle Patient Scheduling. One Clear Winner.

Wing In-House Staff Scheduling Software
Cost
65% lower than local hire
$40-50k fully loaded plus
$5,475 recruiting
Monthly SaaS fees plus setup
Dedicated
Yes—your practice only
Yes
No—automated, no human
No-shows
Confirms, follows up, reschedules daily
Depends on capacity
Reminders only
HIPAA compliance
HIPAA compliant. BAA included.
Your responsibility
Varies by vendor
Who manages
Wing handles everything
You
You configure and maintain
Patient intake
Coordinated daily by dedicated scheduler
Inconsistent across staff
Form-based only
Replacement
24 hours at no cost
Months of sunk cost
Switch vendors, retrain
Why Wing Works

The Wing Model by the Numbers.

10,000+

companies supported across 88 countries.

48 hrs

to have your dedicated scheduler working your calendar.

65%

lower cost than a comparable hire.

24 hrs

to replace your scheduler at no cost to you.

Client Results

Real Practices. Fewer Gaps. More Patients Seen.

provida-family

"The recruitment process was absolutely wonderful. Everyone at Wing was knowledgeable and friendly."

— Manager of Office Operations and HR, Provida Family Medicine

Billing errors and scheduling delays were costing Provida revenue as patient volume grew. Wing took over the full billing and admin layer.
bryant

"I'm really glad Wing was available to assist me with a well-trained, highly functioning assistant who integrated easily into our practice."

— Clinical Director, Bryant West Psychology

Bryant West Psychology was losing 25+ hours weekly to admin. Wing embedded a dedicated HIPAA-trained assistant and cleared the backlog.
Explore the Roles

Two Roles That Keep Your Schedule Full.

Each role is available part-time or full-time. Start with one and expand as patient volume grows.

Scheduling Virtual Assistant

Appointment booking, calendar management, confirmation calls, and patient follow-ups handled daily.

Healthcare Virtual Assistant
Scheduling, documentation, patient communication, and admin support across your practice.
Common Questions

Good Questions. Real Answers.

Wing provides dedicated patient scheduling and intake services covering appointment booking, confirmation calls, patient follow-ups, intake coordination, and rescheduling. Your dedicated virtual assistant works inside your existing systems daily.

Yes. Wing is HIPAA-compliant, ISO 27001 compliant, and SOC 2 certified. A BAA is signed before any patient data is accessed. All scheduling specialists operate under NDA with role-based access controls.

Wing is a people-based scheduling service, not a software platform. Wing assigns a dedicated scheduler who manages your calendar, confirms appointments, and follows up with patients daily. See Wing reviews from healthcare practices.

According to MGMA DataDive, practices lose an average of 6.81% of appointments to no-shows. Wing's dedicated scheduler confirms appointments, sends follow-ups, and reschedules cancellations before they become empty slots.

Yes. Wing covers patient intake coordination including intake form collection, insurance verification confirmation, and pre-appointment preparation. For broader insurance verification outsourcing see Wing's Insurance Verification Outsourcing page.

A fully loaded in-house front-desk hire runs $40-50k annually plus $5,475 in recruiting costs (BLS 2025, SHRM 2025). Wing is a trusted virtual assistant firm providing medical appointment scheduling at a fraction of that cost.

Wing replaces them within 24 hours at no cost to you. Context stays in Wing Workspace so the next scheduler picks up without missing a beat. Your appointments don't stall because of a staffing change.

AI can send reminders and accept online bookings. It can't call a patient who hasn't confirmed, handle a complex rescheduling request, or build the familiarity that keeps patients engaged with your practice.

Wing matches a dedicated scheduler to your practice management system, specialty, and patient volume. Your scheduler handles booking, confirmation, and intake coordination daily. Want to hire a virtual assistant for patient scheduling? Start here.

Empty Appointment Slots Cost Your Practice Every Day.

Dedicated HIPAA-trained scheduler. Appointments booked. No-shows reduced. BAA included.

Free consultation

No long-term contract