Virtual Sitter Assistant

Patient Monitoring Shouldn’t Have Gaps

  • High-risk patients are actively monitored
  • One person accountable for monitoring end to end
  • Built-in oversight ensures no observation gaps
Stop wondering who’s watching.
4.8/5 avg.
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Product Hunt
  • Leader in Managed Virtual Assistant Services
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10,000+ Active Assistants Powering 10,000+ Companies

What Wing Assistants Get Done Every Day

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26 high-risk patients monitored with continuous observation coverage.

  • Updated in monitoring system
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Three bed-exit attempts detected early and redirected. No incidents.

  • Handled via room audio
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IV removal attempt escalated to bedside nurse within seconds.

  • Handled via alert system
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Observation activity logged and safety events documented with no gaps.

  • Updated in monitoring system

Your Virtual Sitter Assistant Handles

01
Patient Observation
  • Monitor patient video feeds
  • Watch high-risk patients
  • Scan multiple rooms
02
Patient Communication
  • Speak through room audio
  • Redirect unsafe behavior
  • Reassure confused patients
03
Safety Escalation
  • Alert bedside nurses
  • Trigger safety alerts
  • Escalate urgent incidents
04
Observation Logging
  • Record patient activity
  • Log safety interventions
  • Document monitoring events
05
Monitoring Coordination
  • Update patient watchlists
  • Report shift handoffs
  • Confirm camera status
06
Safety Protocol Support
  • Follow observation protocols
  • Track fall-risk patients
  • Flag behavioral changes

How it Works

Be as involved (or uninvolved) as you prefer – our expert recruiters will guide you through every step, ensuring a smooth and seamless experience.
  • Step 1
    Meet us to discuss
    your requirements
  • Step 2
    We shortlist talents
    for your review
  • Step 3
    We interview and
    assess candidates
  • Step 4
    The perfect Wing Assistant joins your team

Measured Results Across Teams

Real companies. Defined ownership. Measurable outcomes.

Delegate Everything but Leadership.

Patients Go Unwatched When Monitoring Isn’t Continuous

You can’t watch every room all the time, but high-risk patients still need constant observation to prevent incidents.

Your Wing Virtual Assistant works inside your monitoring system to observe, intervene, and escalate in real time before incidents happen.

How Wing Keeps Patient Monitoring Continuous Without You

This isn’t a freelancer setup. One person runs patient observation, backed by Wing support, so monitoring doesn’t stop or come back to you.

Flexible, No-Commitment Monthly Support

When patient census increases, monitoring doesn’t stretch thin. Coverage expands so observation stays continuous.

Secure and Compliance-Ready

Wing is SOC 2–certified and HIPAA-compliant. Data is encrypted (SSL 2048-bit, AES-256) with restricted, logged access.

NDAs and Role-Based Access Control

Your assistant works within defined permissions. Monitoring stays controlled without manual oversight.

Dedicated Assistant with Backup Coverage

One assistant monitors your patients. If something changes, coverage steps in so no patient is left unobserved.

We Meet Challenging Talent Needs and Ensure Ongoing Success

Our resources and systems are designed to deliver tailored solutions that go beyond the basics, empowering your business to thrive.

Benefit from a dedicated Client Success Manager (CSM) who will be your single point of contact for all your needs. Your CSM will ensure smooth onboarding, provide ongoing support, and proactively address any concerns to maximize the value of our services.

We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.

Your assistant isn't alone. They're supervised by both Wing's Team Captains and Supervisors.

Additionally, you can opt-in to use sophisticated artificial intelligence technology that flags potential issues ahead of time to our supervisory team, who work to proactively resolve issues.

If quality is your goal, Wing remains the best choice in this industry.

We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.

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Operational Ownership, Powered by the Wing Workspace App

Wing doesn’t just assign an assistant. We run execution through a centralized, human + AI–powered workspace built to keep work moving around the clock.

  • Real-time task visibility and status tracking
  • Documented workflows with built-in oversight
  • Structured handoffs and cross-time-zone continuity
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Highly Rated by Operations & Leadership Teams

4.5

Google Cicle
123 Reviews on Google

4.7

Capterra N
51 Reviews on Capterra

4.8

Goodfirms N
10 Reviews on Goodfirms

4.8

Clutch N
18 Reviews on Clutch

Hundreds of Stellar Client Reviews

Clutch N
Overall, I have been very pleased with each aspect of hiring my Wing VA. We were looking at a variety of virtual assistant programs; what made us choose Wing was the fact that their talent had specific marketing experience... Working with Wing is seamless. They have a robust platform that makes communicating with our VA incredibly easy. It also helps that they act quickly and are incredibly responsive...
Christine Mulvey
Christine Mulvey
Director of Marketing
charlesgate.com
Google Cicle
I've had the best VA experience so far after multiple tries. The app is easy to use to communicate and create tasks, there's loads of real-person communication, and my assistant was so capable at MANY things. He was so good that every week I found more things I could take off my plate and all for a low fixed price per month. Great value and it's taken a lot of stress off me.
Kelsey Galarza
Kelsey Galarza
Co-founder, Orange Marketing orangemarketing.com
Google Cicle
Amazing service! Excellent customer support and the work done by my assistant Kirti S. from Wing is top notch. I’ve enjoyed the help and the genuine personality and willingness to learn. Also a big call out to Maryann U. my customer success manager. She is fantastic and so full of life.
Chris Mullaly
Chris Mullaly
Founder and Managing Partner spiruscapitalpartners.com
Capterra N
Wing is an innovative software-powered interface to virtual assistants. Wing has provided a software-augmented virtual assistant service that's unique in the field. Just as important as the software platform is the quality of their assistants behind the scene. Their ability to organize and run a process of matching our needs with available talent was successful. Wing is easy to use.
Roy Chua
Roy Chua
Principal AvidThink avidthink.com
Google Cicle
Wing provides exceptional Virtual Assistant services and an accompanying productivity platform. Using Wing has been incredibly beneficial for our business, allowing us to explore some things in far more depth, or scale up some operations more effectively. Some of the benefits far exceed what you might expect from a virtual assistant in terms of capabilities and outside traditional administrative work.
Dylan Schiemann
Dylan Schiemann
Co-Founder &CEO
livingspec.com
1921
What I like best about Wing is the quality and reliability of their virtual assistants. We started with one assistant and were so happy with the experience that we’ve since onboarded additional VAs. I’ve also confidently recommended Wing to colleagues and contacts looking for virtual assistant services. The combination of strong support, trustworthy assistants, and a seamless experience is what sets Wing apart for me.
Marysa C
Marysa C.
Mid-Market (51-1000 emp.)

Virtual Sitter Pricing

Choose part-time or full-time, with a U.S.-based or global assistant.
Either way, you have consistent ownership over your patient monitoring, and coverage doesn’t come back to you.

Full-Time
16% Savings

$1,399/Month

  • 160 Hours per month
  • Dedicated Virtual Sitter
  • Free replacement
  • Customer Success Manager
  • Rigorous quality control and supervision
  • Wing Workspace App
  • Your timezone - Any hours you want
  • Share with colleagues
  • Unlimited file sharing/storage
Part-Time

$700/Month

  • 80 Hours per month
  • Dedicated Virtual Sitter
  • Free replacement
  • Customer Success Manager
  • Rigorous quality control and supervision
  • Wing Workspace App
  • Your timezone—choose from designated slots
  • Sharing is limited
  • 10 GB file sharing/storage limit

Popular Questions

Yes. Your Virtual Sitter works only with your hospital during scheduled hours. They learn your observation protocols, escalation procedures, and monitoring systems so safety coverage stays consistent. You’re not rotating between different people or re-explaining workflows. One person stays responsible for patient observation during their shift.
You choose the schedule based on patient census and monitoring needs. Coverage can align with overnight shifts, high-risk units, or peak observation periods. Hours can expand when patient volume increases and adjust when demand stabilizes. It fits how your monitoring coverage actually runs.
Yes. Your care team can coordinate with your assistant from anywhere using the Wing app, Slack, email, or approved hospital communication channels. They work directly inside your monitoring and alert systems, so observation continues even if you’re not on-site. You’re not tied to one location. Access stays consistent across teams and shifts.
Within scheduled hours, your assistant handles all assigned monitoring responsibilities. That includes continuous observation, patient redirection, alert escalation, and documentation as events occur. You don’t have to define task limits ahead of time. If it’s part of keeping patients safely monitored, it gets handled.
Yes. Coverage can be extended across day, night, and weekend shifts based on your patient monitoring needs. You don’t need to add in-room sitters to maintain coverage. The setup adjusts based on census and risk levels. It scales without gaps in observation.
Most hospitals coordinate through secure messaging platforms, phone, or the Wing app. Your assistant works directly inside your monitoring and alert systems with approved access. You’re not managing them in a separate tool. It fits into your existing care workflow.
Wing assistants are trained professionals, not freelancers you have to manage. We offer assistants both locally and globally, trained in patient observation, escalation protocols, and safety monitoring workflows. They’re also trained on AI tools and AI-driven workflows, and many are bilingual for patient communication. They’re supported behind the scenes so monitoring stays consistent across shifts without gaps.
During scheduled hours, alerts and updates are handled immediately. Safety risks are escalated without delay so care teams can respond quickly. You’re not waiting for follow-up on critical events. Monitoring actions happen in real time.
Yes. Your assistant works directly inside your hospital’s monitoring platforms, alert systems, and documentation tools using role-based access. They follow your protocols and system permissions. Nothing sits outside your systems or requires workarounds. It runs inside your existing setup.
If something needs attention beyond daily monitoring, support and escalation are available. Observation coverage continues without interruption. You don’t have to step in to maintain patient safety monitoring. Coverage stays consistent day to day.