HIPAA Compliant Virtual Assistant
HIPAA-Compliant Support for Patient Admin
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Reclaim 10–15 admin hours weekly
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PHI handled inside your EHR and billing systems
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Dedicated assistant trained in HIPAA-compliant healthcare workflows
4.8/5 avg.
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Leader in Managed Virtual Assistant Services
10,000+ Active Assistants Powering 10,000+ Companies
What Wing Assistants Get Done Every Day
Patient calls handled and documented. No interactions left unlogged before close.
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Recorded in Epic
Insurance eligibility verified, policy details updated. No appointments left unconfirmed.
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Checked in Availity
Prior authorizations submitted with clinical notes attached. No requests left incomplete.
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Submitted in Waystar
Demographics updated, EOBs uploaded. No patient charts left incomplete before close.
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Updated in Epic
Your HIPAA-Compliant Virtual Assistant Handles
Scheduling & Patient Flow
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Book and reschedule appointments
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Call overdue patients
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Send appointment reminders
Phone & Patient Communication
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Answer inbound calls
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Return voicemails
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Respond to patient portal messages
Insurance & Billing Support
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Verify insurance eligibility
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Submit claims
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Check claim status
Records & Practice Systems
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Update patient demographics
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Enter insurance details
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Upload EOBs to charts
Treatment Coordination
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Schedule pending treatment
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Send specialist referrals
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Upload referral documents
Front-Office Admin
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Monitor shared inbox
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Prepare daily task list
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Track open follow-ups
How it Works
Be as involved (or uninvolved) as you prefer – our expert recruiters will guide you through every step, ensuring a smooth and seamless experience.
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Meet us to discuss
your requirements
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We shortlist talents
for your review
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We interview and
assess candidates
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The perfect Wing Assistant joins your team
Measured Results Across Teams
Real companies. Defined ownership. Measurable outcomes.
Quistem
Needed executive ops owned.
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25% CEO time reclaimed
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9 workflows offloaded
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1,000+ days supported
Cybersecurity Startup
Needed outbound sales owned.
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2,080+ hours delivered
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22 sales workflows owned
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Sales system live (2 wks)
Provida Family Medicine
Needed clinic ops streamlined.
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50% faster admin ops
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35% fewer billing errors
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25% faster claims
Idaho Legal Estates
Needed intake owned.
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100+ hours reclaimed
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13+ hours saved weekly
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10 workflows fully owned
My Personal Mentors
Needed revenue stabilized.
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30+ deals closed monthly
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3,600+ clients supported
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48-hr inquiry resolution
Delegate Everything but Leadership.
More Virtual Assistant Services
We offer 25+ distinct plans in sales, marketing, customer service, and other operational areas. We also have dedicated industry-focused services such as Real Estate Assistants, Healthcare Virtual Assistants and E-Commerce Virtual Assistants.
Speak to a Wing Expert and find the right fit for your business.
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Executive AssistantDiscover expert-tier talent to help with presentations, proposals and more
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Sales Development RepEngages with prospects, grows your sales pipeline and drives sales
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Personal AssistantManages your calendar both at work and outside of it
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Real Estate AssistantAll-round help for your property listings
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Top 1% of TalentStart in one function, then expand coverage as the business grows.
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Healthcare AssistantHelps co-ordinate appointments with patients, data-entry and insurance filing
You Can’t Risk
PHI Mistakes
Your Wing HIPAA-Compliant Virtual Assistant works directly inside your EHR using your defined user permissions
Patient updates are entered correctly. Insurance details are verified before visits. Sensitive information stays inside approved systems, not shared across unsecured channels.
Structured for HIPAA-Sensitive Workflows
Your Wing HIPAA Virtual Assistant operates under a signed BAA and follows your defined access levels, documentation rules, and escalation standards.
Flexible Month-to-Month Coverage
When call volume spikes or intake backs up, you can increase hours. When things stabilize, you scale back. No long hiring cycles. No adding payroll you might not need in three months.
Confidentiality and Healthcare Standards
Your assistant follows your intake rules, routing standards, and documentation process exactly as written. Access stays within your approved systems. Sensitive information isn’t shared outside the medical virtual assistant.
Coverage That Holds Under Volume
If scheduling surges or insurance follow-ups pile up, you can add hours or bring on additional support without disrupting documentation accuracy or patient communication.
HIPAA-Compliant and Secure
Wing is SOC 2–certified and HIPAA-compliant. Data is encrypted in transit with 2048-bit SSL and encrypted at rest using AES-256 standards. Access is authenticated, restricted, logged, and auditable.
We Meet Challenging Talent Needs and Ensure Ongoing Success
Our resources and systems are designed to deliver tailored solutions that go beyond the basics, empowering your business to thrive.
Operational Ownership, Powered by the Wing Workspace App
Wing doesn’t just assign an assistant. We run execution through a centralized, human + AI–powered workspace built to keep work moving around the clock.
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Real-time task visibility and status tracking
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Documented workflows with built-in oversight
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Structured handoffs and cross-time-zone continuity
Get it on
App Store
Get it on
Google Play
Get it on
Microsoft
Highly Rated by Operations & Leadership Teams
4.5
123 Reviews on Google
4.7
51 Reviews on Capterra
4.8
10 Reviews on Goodfirms
4.8
18 Reviews on Clutch
Hundreds of Stellar Client Reviews
Overall, I have been very pleased with each aspect of hiring my Wing VA. We were looking at a variety of virtual assistant programs; what made us choose Wing was the fact that their talent had specific marketing experience... Working with Wing is seamless. They have a robust platform that makes communicating with our VA incredibly easy. It also helps that they act quickly and are incredibly responsive...
Christine Mulvey
Director of Marketing
charlesgate.com
charlesgate.com
I've had the best VA experience so far after multiple tries. The app is easy to use to communicate and create tasks, there's loads of real-person communication, and my assistant was so capable at MANY things. He was so good that every week I found more things I could take off my plate and all for a low fixed price per month. Great value and it's taken a lot of stress off me.
Kelsey Galarza
Co-founder, Orange Marketing orangemarketing.com
Amazing service! Excellent customer support and the work done by my assistant Kirti S. from Wing is top notch. I’ve enjoyed the help and the genuine personality and willingness to learn. Also a big call out to Maryann U. my customer success manager. She is fantastic and so full of life.
Chris Mullaly
Founder and Managing Partner spiruscapitalpartners.com
Wing is an innovative software-powered interface to virtual assistants. Wing has provided a software-augmented virtual assistant service that's unique in the field. Just as important as the software platform is the quality of their assistants behind the scene. Their ability to organize and run a process of matching our needs with available talent was successful. Wing is easy to use.
Roy Chua
Principal AvidThink avidthink.com
Wing provides exceptional Virtual Assistant services and an accompanying productivity platform. Using Wing has been incredibly beneficial for our business, allowing us to explore some things in far more depth, or scale up some operations more effectively. Some of the benefits far exceed what you might expect from a virtual assistant in terms of capabilities and outside traditional administrative work.
Dylan Schiemann
Co-Founder &CEO
livingspec.com
livingspec.com
What I like best about Wing is the quality and reliability of their virtual assistants. We started with one assistant and were so happy with the experience that we’ve since onboarded additional VAs. I’ve also confidently recommended Wing to colleagues and contacts looking for virtual assistant services. The combination of strong support, trustworthy assistants, and a seamless experience is what sets Wing apart for me.
Marysa C.
Mid-Market (51-1000 emp.)
HIPAA-Compliant Virtual Assistant Pricing
Instead of hiring and onboarding another in-house admin, you get dedicated patient support at a predictable monthly cost.
No recruiting. No benefits packages. No long-term employment commitments.
Full-Time
16% Savings
$1,799/Month
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160 Hours per month
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Dedicated HIPAA-Compliant Virtual Assistant
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Free replacement
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Customer Success Manager
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Rigorous quality control and supervision
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Wing Workspace App
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Your timezone - Any hours you want
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Share with colleagues
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Unlimited file sharing/storage
Part-Time
$1,099/Month
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80 Hours per month
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Dedicated HIPAA-Compliant Virtual Assistant
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Free replacement
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Customer Success Manager
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Rigorous quality control and supervision
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Wing Workspace App
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Your timezone - Choose from designated slots
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Sharing is limited
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10 GB file sharing/storage limit