Dianne Florendo

6 minutes​TL;DR: Most veterinary clinics dealing with admin overload hire another front desk person or hand more to the staff...

6 minutes​TL;DR When the schedule gets busy, admin tasks get absorbed by whoever has a free moment, which is rarely...

6 minutes​TL;DR Most therapy practices run on a mix of clinicians doubling as schedulers and front desk staff fielding intake,...

5 minutes​TL;DR You've got the tools, practice management software, a billing system, and intake forms. Most practices do. The stack...

6 minutes​TL;DR: Most dermatology clinics are running EHRs, scheduling tools, and billing platforms, and still falling behind on intake, follow-ups,...

4 minutes​TL;DR You already have the tools, reminders, claim submission, and intake automation. The stack is running. The no-shows, denials,...

8 minutes​The core difference between AI tools and human assistants: AI produces outputs, while human assistants own outcomes and accountability...

7 minutes​AI tools are software applications that use artificial intelligence to automate specific tasks like writing, data entry, or scheduling....

5 minutes​TL;DR What's already happening: Most clinics are sending forms, verifying insurance, and prepping records; the steps exist, and staff...