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“The bilingual aspect and the flexibility of Wing has been beneficial for us.”
Isaiah Brooks
Tron Solar
RATED













Reached 7 Spanish-speaking patients who hadn’t confirmed. Tomorrow’s schedule is fully locked.
Two new patients were missing insurance details. Everything updated before check-in.
Spoke with three patients in Spanish about lab results and documented updates in the EMR.
Refilled two cancelled slots from the waitlist, no gaps left on Friday.
Texted five unconfirmed patients for tomorrow. Three confirmed within the hour.
Uploaded call notes so providers have clean charts for the afternoon.
Be as involved (or uninvolved) as you prefer – our expert recruiters will guide you through every step, ensuring a smooth and seamless experience.

Hear How Our Assistants Help Businesses Thrive
Tron Solar
La Jolla Group
Drone Brothers
Honey Nation Inc.
Provida Family Medicine
Soul Pathology
Superfiliate, Inc
All Things NWA
TJ21 Media Group
Meagher Injury Lawyers
Owner - Senior Care
Merchynt
Luxy
We offer 25+ distinct plans in sales, marketing, customer service, and other operational areas. We also have dedicated industry-focused services such as Real Estate Assistants, Healthcare Virtual Assistants and E-Commerce Virtual Assistants.
Speak to a Wing Expert and find the right fit for your business.
Helps co-ordinate appointments with patients, data-entry and insurance filing
Discover expert-tier talent to help with presentations, proposals and more
Engages with prospects, grows your sales pipeline and drives sales
Delivers responsive and professional customer support for general queries, complaints and feedbacks
Your Virtual Bilingual Healthcare Assistant works only with your clinic and learns how your front desk operates.
This isn’t call-pool coverage or rotating support. It’s consistent bilingual communication that keeps visits confirmed and intake completed.
Wing’s bilingual healthcare virtual assistant support operates within defined coverage hours, documented workflows, and structured oversight.
Increase hours during peak patient volume or reduce coverage when schedules stabilize. No long-term contracts or added payroll risk.
All assistants sign NDAs, complete HIPAA training, and operate within role-based access aligned to your clinic’s policies.
Wing is SOC 2–certified and HIPAA-compliant. Data is encrypted in transit using SSL 2048-bit certificates and at rest using AES-256 encryption, with authenticated and logged access.
Start with bilingual scheduling support. Add intake, billing, or care coordination coverage as patient volume grows.
Our resources and systems are designed to deliver tailored solutions that go beyond the basics, empowering your business to thrive.
Benefit from a dedicated Client Success Manager (CSM) who will be your single point of contact for all your needs. Your CSM will ensure smooth onboarding, provide ongoing support, and proactively address any concerns to maximize the value of our services.
We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.
Your assistant isn't alone. They're supervised by both Wing's Team Captains and Supervisors.
Additionally, you can opt-in to use sophisticated artificial intelligence technology that flags potential issues ahead of time to our supervisory team, who work to proactively resolve issues.
If quality is your goal, Wing remains the best choice in this industry.
We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.
Hiring a bilingual front office employee adds salary, benefits, and long-term payroll commitments. Wing provides structured monthly coverage without increasing headcount or locking you into long-term contracts.
$1499 /mo
* For first 3 months, then $1499 /mo
$899 /mo
* For first 3 months, then $899 /mo
Wing Bilingual Healthcare Assistants are trained professionals experienced in patient-facing workflows. They are fluent in English and Spanish and operate within structured oversight, aligned with Wing’s healthcare virtual assistant model.
During scheduled hours, new requests are acknowledged quickly so scheduling and follow-ups don’t stall.
Yes. Your assistant works directly inside your approved EMR, scheduling, and communication systems using role-based access.
If an issue needs attention, you have direct support and escalation available. Coverage continues without you managing staffing disruptions.
Wing
Wing Assistant
2150 Shattuck Ave,
Berkeley, CA 94704
251 Little Falls Drive,
Wilmington, DE 19808
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