Commercial Property Management Virtual Assistant

Lease Dates Shouldn't Slip While CAM Admin Piles Up

  • Tenant requests are handled and vendors are followed up
  • One person owns leases, CAM, and invoices
  • Critical dates don’t slip, so deadlines don’t get missed
No more lease option windows closing because no one checked
4.8/5 avg.
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Goodfirms N
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  • Leader in Managed Virtual Assistant Services
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10,000+ Active Assistants Powering 10,000+ Companies

What Wing Assistants Get Done Every Day

Check (1)
Vendor assigned to open maintenance request. No tenant requests sitting unacknowledged.
  • Updated in Yardi
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Vendor invoice processed and coded. No approvals sitting in queue.
  • Updated in MRI
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Lease critical dates reviewed. No upcoming deadlines going untracked.
  • Checked in VTS
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CAM prep updated with current vendor costs. No year-end scramble from missing records.
  • Updated in Excel

Your Commercial Property Management Virtual Assistant Handles

01
Tenant Communication
  • Respond to tenant inquiries
  • Log service requests
  • Send updates on open issues
02
Lease Administration
  • Track critical lease dates
  • Flag upcoming options
  • Maintain lease records
03
CAM Reconciliation Support
  • Track vendor costs
  • Organize expense documentation
  • Prepare reconciliation data
04
Maintenance Coordination
  • Assign requests to vendors
  • Follow up on work orders
  • Confirm job completion
05
Vendor Invoice Management
  • Process and code invoices
  • Match invoices to work orders
  • Flag duplicate or overdue invoices
06
Portfolio Administration
  • Update property software
  • Prepare tenant correspondence
  • Maintain property records

How it Works

Be as involved (or uninvolved) as you prefer – our expert recruiters will guide you through every step, ensuring a smooth and seamless experience.
  • Step 1
    Meet us to discuss
    your requirements
  • Step 2
    We shortlist talents
    for your review
  • Step 3
    We interview and
    assess candidates
  • Step 4
    The perfect Wing Assistant joins your team

Measured Results Across Teams

Real companies. Defined ownership. Measurable outcomes.

Delegate Everything but Leadership.

Lease Dates, CAM Prep,
and Invoices Don’t Break Separately

You can’t track lease dates, process invoices, and prep CAM while managing active tenants. But critical dates don’t wait.

Your Wing Virtual Assistant stays inside your property management system until lease dates are tracked, invoices are cleared, and CAM prep is current.

How Wing Keeps Commercial Property Admin Moving

This isn’t a freelancer setup—one virtual assistant stays on your workflow, backed by support, so nothing drifts across your portfolio between manager check-ins.

Flexible, No-Commitment Monthly Support

Add support when portfolio size increases or CAM season stacks up. Scale back when things stabilize without changing how work gets handled.

NDAs and System-Level Access Control

Your assistant works inside your property management platform with defined permissions. You control what gets accessed, updated, and shared.

Secure and Compliance-Ready

Wing is SOC 2–certified and HIPAA-compliant. Data is encrypted in transit and at rest, with restricted and logged access.

Coverage That Doesn't Miss Critical Dates

One assistant stays on your workflow day to day. If coverage expands, work continues without re-explaining or losing context.

We Meet Challenging Talent Needs and Ensure Ongoing Success

Our resources and systems are designed to deliver tailored solutions that go beyond the basics, empowering your business to thrive.

Benefit from a dedicated Client Success Manager (CSM) who will be your single point of contact for all your needs. Your CSM will ensure smooth onboarding, provide ongoing support, and proactively address any concerns to maximize the value of our services.

We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.

Your assistant isn't alone. They're supervised by both Wing's Team Captains and Supervisors.

Additionally, you can opt-in to use sophisticated artificial intelligence technology that flags potential issues ahead of time to our supervisory team, who work to proactively resolve issues.

If quality is your goal, Wing remains the best choice in this industry.

We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.

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Operational Ownership, Powered by the Wing Workspace App

Wing doesn’t just assign an assistant. We run execution through a centralized, human + AI–powered workspace built to keep work moving around the clock.

  • Real-time task visibility and status tracking
  • Documented workflows with built-in oversight
  • Structured handoffs and cross-time-zone continuity
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Highly Rated by Operations & Leadership Teams

4.5

Google Cicle
123 Reviews on Google

4.7

Capterra N
51 Reviews on Capterra

4.8

Goodfirms N
10 Reviews on Goodfirms

4.8

Clutch N
18 Reviews on Clutch

Hundreds of Stellar Client Reviews

Clutch N
Overall, I have been very pleased with each aspect of hiring my Wing VA. We were looking at a variety of virtual assistant programs; what made us choose Wing was the fact that their talent had specific marketing experience... Working with Wing is seamless. They have a robust platform that makes communicating with our VA incredibly easy. It also helps that they act quickly and are incredibly responsive...
Christine Mulvey
Christine Mulvey
Director of Marketing
charlesgate.com
Google Cicle
I've had the best VA experience so far after multiple tries. The app is easy to use to communicate and create tasks, there's loads of real-person communication, and my assistant was so capable at MANY things. He was so good that every week I found more things I could take off my plate and all for a low fixed price per month. Great value and it's taken a lot of stress off me.
Kelsey Galarza
Kelsey Galarza
Co-founder, Orange Marketing orangemarketing.com
Google Cicle
Amazing service! Excellent customer support and the work done by my assistant Kirti S. from Wing is top notch. I’ve enjoyed the help and the genuine personality and willingness to learn. Also a big call out to Maryann U. my customer success manager. She is fantastic and so full of life.
Chris Mullaly
Chris Mullaly
Founder and Managing Partner spiruscapitalpartners.com
Capterra N
Wing is an innovative software-powered interface to virtual assistants. Wing has provided a software-augmented virtual assistant service that's unique in the field. Just as important as the software platform is the quality of their assistants behind the scene. Their ability to organize and run a process of matching our needs with available talent was successful. Wing is easy to use.
Roy Chua
Roy Chua
Principal AvidThink avidthink.com
Google Cicle
Wing provides exceptional Virtual Assistant services and an accompanying productivity platform. Using Wing has been incredibly beneficial for our business, allowing us to explore some things in far more depth, or scale up some operations more effectively. Some of the benefits far exceed what you might expect from a virtual assistant in terms of capabilities and outside traditional administrative work.
Dylan Schiemann
Dylan Schiemann
Co-Founder &CEO
livingspec.com
1921
What I like best about Wing is the quality and reliability of their virtual assistants. We started with one assistant and were so happy with the experience that we’ve since onboarded additional VAs. I’ve also confidently recommended Wing to colleagues and contacts looking for virtual assistant services. The combination of strong support, trustworthy assistants, and a seamless experience is what sets Wing apart for me.
Marysa C
Marysa C.
Mid-Market (51-1000 emp.)

Property Management Virtual Assistant Pricing

Part-time or full-time coverage available, with bilingual support if your tenant base requires it.

Either way, one person stays responsible for your portfolio admin, and nothing sits unprocessed.

Full-Time

$1,599/Month

  • 160 Hours per month
  • Dedicated Property Management VA
  • Free replacement
  • Customer Success Manager
  • Rigorous quality control and supervision
  • Wing Workspace App
  • Your timezone—any hours you want
  • Share with colleagues
  • Unlimited file sharing/storage
Part-Time

$899/Month

  • 80 Hours per month
  • Dedicated Property Management VA
  • Free replacement
  • Customer Success Manager
  • Rigorous quality control and supervision
  • Wing Workspace App
  • Your timezone—choose from designated slots
  • Sharing is limited
  • 10 GB file sharing/storage limit

Popular Questions

Yes. You get a dedicated commercial property assistant who stays on your lease tracking and invoice queue during scheduled hours, so nothing needs to be re-explained or followed up repeatedly.
You choose the schedule based on your portfolio size and tenant volume. Whether you hire a commercial property assistant part-time or full-time, coverage fits how your team operates.
Yes. You can communicate with your assistant from anywhere using Slack, email, or the Wing app while they stay on your property management platform and lease tracker.
Within scheduled hours, you can assign as much work as needed when you outsource commercial property assistant support. Lease tracking, CAM prep, and invoice processing continue without per-task limits or resets.
Extended coverage is available if you need to book a commercial property assistant across time zones or manage high tenant volume across multiple assets.
Most property management teams use Slack, email, or the Wing app. Your commercial property assistant services fit into your existing workflow so tenant requests and critical dates don't get missed.
Wing provides a professional commercial property assistant who stays on lease administration, CAM coordination, and vendor invoices so your portfolio stays operationally current.
During scheduled hours, updates are handled quickly so lease deadlines don't slip and vendor invoices don't sit unprocessed.
Yes. Your assistant works inside tools like Yardi, MRI Software, VTS, AppFolio, and QuickBooks with approved access.
Yes. Many firms get a commercial property assistant for small business use when portfolio complexity increases but the admin layer can't keep up.