Tenant Requests Shouldn't Sit While Rent and Renewals Drift
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One dedicated assistant. Tenant requests, rent, and renewals owned.
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Maintenance coordinated, leases tracked, nothing drifts.
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No gaps between owner check-ins.
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Leader in Managed Virtual Assistant Services
- 2M+ applicants screened annually
- 10,000+ companies supported
- 20+ countries













What Wing Assistants Get Done Every Day
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Updated in Buildium
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Updated in AppFolio
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Managed in TenantCloud
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Scheduled in Calendly
Your Residential Property Management Assistant Handles
Tenant Communication
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Respond to tenant inquiries
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Log maintenance requests
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Send updates on open issues
Maintenance Coordination
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Assign requests to vendors
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Follow up on repairs
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Confirm work order completion
Rent Collection Support
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Send rent reminders
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Follow up on late payments
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Prepare owner summaries
Lease Renewal Tracking
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Flag lease expirations
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Send renewal notices
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Track signed renewals
Vacancy Coordination
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Update vacancy listings
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Schedule and confirm showings
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Follow up with prospects
How it Works
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Step 1
Meet us to discuss
your requirements
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Step 2
We shortlist talents
for your review
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Step 3
We interview and
assess candidates
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Step 4
The perfect Wing Assistant joins your team
Measured Results Across Teams
Quistem
Needed executive ops owned.
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25% CEO time reclaimed
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9 workflows offloaded
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1,000+ days supported
Cybersecurity Startup
Needed outbound sales owned.
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2,080+ hours delivered
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22 sales workflows owned
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Sales system live (2 wks)
Provida Family Medicine
Needed clinic ops streamlined.
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50% faster admin ops
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35% fewer billing errors
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25% faster claims
Idaho Legal Estates
Needed intake owned.
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100+ hours reclaimed
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13+ hours saved weekly
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10 workflows fully owned
My Personal Mentors
Needed revenue stabilized.
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30+ deals closed monthly
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3,600+ clients supported
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48-hr inquiry resolution
Delegate Everything but Leadership.
More Virtual Assistant Services
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Executive AssistantDiscover expert-tier talent to help with presentations, proposals and more
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Sales Development RepEngages with prospects, grows your sales pipeline and drives sales
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Personal AssistantManages your calendar both at work and outside of it
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Real Estate AssistantAll-round help for your property listings
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Top 1% of TalentStart in one function, then expand coverage as the business grows.
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Healthcare AssistantHelps co-ordinate appointments with patients, data-entry and insurance filing
You Don't Notice the Gaps Until Tenants Do
Maintenance sits unassigned, rent goes unchased, and lease renewals drift past their window.
Your Wing residential property management assistant works inside your property management system daily so nothing falls through between owner check-ins.
Built So Nothing Drifts Between Owner Check-Ins
Flexible, No-Commitment Monthly Support
NDAs and Custom Property Policies
Secure and Compliance-Ready
Coverage That Doesn't Break
We Meet Challenging Talent Needs and Ensure Ongoing Success
Benefit from a dedicated Client Success Manager (CSM) who will be your single point of contact for all your needs. Your CSM will ensure smooth onboarding, provide ongoing support, and proactively address any concerns to maximize the value of our services.
We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.
Your assistant isn't alone. They're supervised by both Wing's Team Captains and Supervisors.
Additionally, you can opt-in to use sophisticated artificial intelligence technology that flags potential issues ahead of time to our supervisory team, who work to proactively resolve issues.
If quality is your goal, Wing remains the best choice in this industry.
We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.
Operational Ownership, Powered by the Wing Workspace App
Wing doesn’t just assign an assistant. We run execution through a centralized, human + AI–powered workspace built to keep work moving around the clock.
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Real-time task visibility and status tracking
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Documented workflows with built-in oversight
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Structured handoffs and cross-time-zone continuity


Get it on
App Store

Get it on
Google Play

Get it on
Microsoft
Highly Rated by Operations & Leadership Teams
4.5
4.7
4.8
4.8
Hundreds of Stellar Client Reviews
charlesgate.com
livingspec.com
Residential Property Management Assistant Pricing
Choose part-time or full-time, with a global or US-based residential property management assistant. Bilingual support is available if needed.
One dedicated assistant stays responsible for your portfolio.
$1,199/Month
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160 Hours per month
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Dedicated Property Management VA
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Free replacement
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Customer Success Manager
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Rigorous quality control and supervision
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Wing Workspace App
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Your timezone—any hours you want
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Share with colleagues
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Unlimited file sharing/storage
$600/Month
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80 Hours per month
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Dedicated Property Management VA
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Free replacement
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Customer Success Manager
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Rigorous quality control and supervision
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Wing Workspace App
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Your timezone—choose from designated slots
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Sharing is limited
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10 GB file sharing/storage limit
Popular Questions
A dedicated virtual assistant from Wing handles tenant communication, maintenance coordination, rent follow-ups, lease renewal tracking, and vacancy management. Your dedicated residential property management assistant works inside Buildium, AppFolio, or TenantCloud, so nothing drifts between owner check-ins.
Looking to hire a virtual assistant for property management? Wing matches you with a dedicated assistant within 48 hours. They work inside your property management platform and tenant communication tools without job posts, interviews, or ramp time.
A virtual assistant for landlords handles the daily operational layer including tenant inquiries, maintenance requests, rent reminders, and lease renewals. Landlords stay focused on portfolio decisions rather than day-to-day follow-up. Wing virtual assistant services for property management include matching, training, and oversight.
Your Wing assistant responds to tenant inquiries, logs maintenance requests, sends updates on open issues, and follows up on repairs inside your property management system. A dedicated tenant communication virtual assistant keeps tenants informed and requests moving without you stepping in.
Plans start at $799/month part-time and $1,199/month full-time. Pricing varies by coverage hours and bilingual needs. Book a call for the right fit.
A residential property management assistant handles tenant communication, maintenance coordination, rent follow-ups, and lease renewals for residential portfolios. For commercial portfolios, see Wing's Commercial Property Management Assistant. For agent-side real estate admin, see Wing's Real Estate Assistant. For a full overview, see Wing's Virtual Assistant for Property Management.
Dedicated. Your Wing property management assistant works exclusively on your account during scheduled hours, building familiarity with your tenants, your vendors, and your portfolio workflows over time.
Your Wing assistant works inside Buildium, AppFolio, TenantCloud, Rent Manager, and other platforms you already use. Wing assistants are AI-trained and proficient in modern property management tools so setup is fast.
AI can send reminders and log requests. It can't follow up with a vendor who hasn't responded, notice when a lease renewal window is closing, or build the portfolio context that keeps operations consistent. Your Wing assistant knows your tenants, your vendors, and your workflows after months on the account. Wing assistants are trained on AI tools and use them daily, but the context doesn't come from a prompt.
Wing is ISO 27001 compliant and SOC 2 certified, with NDAs and role-based access controls on every account. Tenant data and property records are encrypted in transit and at rest from day one.
