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Hire Managed Virtual Assistants






    Audience & Community Manager Virtual Assistant

    Your Community Is Active. Your Replies Aren't.

    Audience-Community-Manager
    10,000+ Active Assistants Powering 10,000+ Companies

    What Wing Assistants Get Done Every Day

    Check (1)
    Comments reviewed and replied across platforms. No backlog building.
    • Replied in YouTube / Instagram / TikTok
    Check (1)
    New members welcomed and onboarded. No joins going unacknowledged.
    • Sent via Discord / Slack
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    Broadcast replies triaged and answered. No messages left waiting.
    • Handled in Beehiiv
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    Spam and inactive threads cleared. No issues building unnoticed.
    • Moderated in platform tools

    Your Audience & Community Manager Virtual Assistant Handles

    01
    Comment & DM Management
    • Respond to comments
    • Respond to DMs and inbox
    • Flag messages needing your input
    02
    Community Moderation
    • Remove spam and rule violations
    • Monitor threads and discussions
    • Keep conversations on track
    03
    Member Onboarding
    • Welcome new members
    • Send onboarding messages
    • Guide members into the community
    04
    Engagement Tracking
    • Monitor activity levels
    • Flag disengaged members
    • Track engagement patterns
    05
    Broadcast Replies
    • Triage incoming replies
    • Respond or escalate messages
    • Ensure no reply sits unanswered
    06
    Community Administration
    • Update member records
    • Log key interactions
    • Keep activity organized

    How it Works

    Be as involved (or uninvolved) as you prefer – our expert recruiters will guide you through every step, ensuring a smooth and seamless experience.
    • Step 1
      Meet us to discuss
      your requirements
    • Step 2
      We shortlist talents
      for your review
    • Step 3
      We interview and
      assess candidates
    • Step 4
      The perfect Wing Assistant joins your team

    Measured Results Across Teams

    Real companies. Defined ownership. Measurable outcomes.

    Delegate Everything but Leadership.

    Your Audience Is Active, But Replies Fall Behind.

    You can’t keep up with comments, DMs, and community threads at the same time. But messages keep coming in whether you respond or not.

    A Wing community manager virtual assistant stays inside your platforms so replies get handled and conversations keep moving.

    How Wing Keeps Your Community Moving

    This isn’t a freelancer setup—one virtual assistant stays inside your platforms daily, backed by support, so replies get handled and activity doesn’t fall behind.

    Flexible, No-Commitment Monthly Support

    Add support when the comment load stacks up. Scale back when things stabilize without changing how engagement gets handled.

    NDAs and System-Level Access Control

    Your assistant works inside your community platforms and inboxes with defined permissions. You control what gets accessed, moderated, and replied to.

    Secure and Compliance-Ready

    Wing is SOC 2–certified and HIPAA-compliant. Data is encrypted in transit and at rest, with restricted and logged access.

    Coverage That Doesn't Go Quiet Between Posts

    One assistant stays in your community day to day. If coverage expands, engagement continues without re-explaining context or losing momentum.

    We Meet Challenging Talent Needs and Ensure Ongoing Success

    Our resources and systems are designed to deliver tailored solutions that go beyond the basics, empowering your business to thrive.

    Benefit from a dedicated Client Success Manager (CSM) who will be your single point of contact for all your needs. Your CSM will ensure smooth onboarding, provide ongoing support, and proactively address any concerns to maximize the value of our services.

    We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.

    Your assistant isn't alone. They're supervised by both Wing's Team Captains and Supervisors.

    Additionally, you can opt-in to use sophisticated artificial intelligence technology that flags potential issues ahead of time to our supervisory team, who work to proactively resolve issues.

    If quality is your goal, Wing remains the best choice in this industry.

    We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.

    Rolepage We Meetsec

    Operational Ownership, Powered by the Wing Workspace App

    Wing doesn’t just assign an assistant. We run execution through a centralized, human + AI–powered workspace built to keep work moving around the clock.

    • Real-time task visibility and status tracking
    • Documented workflows with built-in oversight
    • Structured handoffs and cross-time-zone continuity
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    Logo (1)

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    Highly Rated by Operations & Leadership Teams

    4.5

    Google Cicle
    123 Reviews on Google

    4.7

    Capterra N
    51 Reviews on Capterra

    4.8

    Goodfirms N
    10 Reviews on Goodfirms

    4.8

    Clutch N
    18 Reviews on Clutch

    Hundreds of Stellar Client Reviews

    Clutch N
    Overall, I have been very pleased with each aspect of hiring my Wing VA. We were looking at a variety of virtual assistant programs; what made us choose Wing was the fact that their talent had specific marketing experience... Working with Wing is seamless. They have a robust platform that makes communicating with our VA incredibly easy. It also helps that they act quickly and are incredibly responsive...
    Christine Mulvey
    Christine Mulvey
    Director of Marketing
    charlesgate.com
    Google Cicle
    I've had the best VA experience so far after multiple tries. The app is easy to use to communicate and create tasks, there's loads of real-person communication, and my assistant was so capable at MANY things. He was so good that every week I found more things I could take off my plate and all for a low fixed price per month. Great value and it's taken a lot of stress off me.
    Kelsey Galarza
    Kelsey Galarza
    Co-founder, Orange Marketing orangemarketing.com
    Google Cicle
    Amazing service! Excellent customer support and the work done by my assistant Kirti S. from Wing is top notch. I’ve enjoyed the help and the genuine personality and willingness to learn. Also a big call out to Maryann U. my customer success manager. She is fantastic and so full of life.
    Chris Mullaly
    Chris Mullaly
    Founder and Managing Partner spiruscapitalpartners.com
    Capterra N
    Wing is an innovative software-powered interface to virtual assistants. Wing has provided a software-augmented virtual assistant service that's unique in the field. Just as important as the software platform is the quality of their assistants behind the scene. Their ability to organize and run a process of matching our needs with available talent was successful. Wing is easy to use.
    Roy Chua
    Roy Chua
    Principal AvidThink avidthink.com
    Google Cicle
    Wing provides exceptional Virtual Assistant services and an accompanying productivity platform. Using Wing has been incredibly beneficial for our business, allowing us to explore some things in far more depth, or scale up some operations more effectively. Some of the benefits far exceed what you might expect from a virtual assistant in terms of capabilities and outside traditional administrative work.
    Dylan Schiemann
    Dylan Schiemann
    Co-Founder &CEO
    livingspec.com
    1921
    What I like best about Wing is the quality and reliability of their virtual assistants. We started with one assistant and were so happy with the experience that we’ve since onboarded additional VAs. I’ve also confidently recommended Wing to colleagues and contacts looking for virtual assistant services. The combination of strong support, trustworthy assistants, and a seamless experience is what sets Wing apart for me.
    Marysa C
    Marysa C.
    Mid-Market (51-1000 emp.)

    Audience & Community Manager Virtual Assistant Pricing

    Choose part-time or full-time, with a Philippines-based assistant. Bilingual support is available if needed.

    Either way, one person stays inside your inbox daily, and replies don’t sit waiting for you to come back.

    Full-Time

    $1,599/Month

    • 160 Hours per month
    • Dedicated Community Manager VA
    • Free replacement
    • Customer Success Manager
    • Rigorous quality control and supervision
    • Wing Workspace App
    • Your timezone—any hours you want
    • Share with colleagues
    • Unlimited file sharing/storage
    Part-Time

    $800/Month

    • 80 Hours per month
    • Dedicated Community Manager VA
    • Free replacement
    • Customer Success Manager
    • Rigorous quality control and supervision
    • Wing Workspace App
    • Your timezone—choose from designated slots
    • Sharing is limited
    • 10 GB file sharing/storage limit

    Popular Questions

    Yes. You get one dedicated community manager assistant who stays on your platforms and inboxes during scheduled hours, so nothing needs to be re-explained or chased repeatedly.
    You choose the schedule based on your posting cadence and community volume. Whether you hire a community manager assistant part-time or full-time, coverage fits how your audience operates.
    Yes. You can communicate with your assistant from anywhere using Slack, email, or the Wing app while they stay inside your Discord, Beehiiv, or social platforms.
    Within scheduled hours, you can assign as much as needed when you outsource community manager support. Replies, moderation, and onboarding continue without per-task limits or resets.
    Extended coverage is available if you need to book a community manager assistant across time zones or manage a high-volume comment section consistently. Wing is not a community manager agency — you get one dedicated assistant who stays on your platforms.
    Most creators use Slack, email, or the Wing app. Your community manager services fit into your existing workflow so comments, DMs, and moderation don't fall behind.
    Wing provides a professional community manager for hire who stays on your platforms, inboxes, and member activity so replies get handled and nothing sits unanswered.
    During scheduled hours, updates are handled promptly so comments don't sit and new members don't wait on a welcome.
    Yes. Your dedicated community manager works inside tools like Discord, Slack, Beehiiv, Substack, YouTube Studio, and Meta Business Suite with approved access.
    Yes. Many creators get a community manager for small business use when audience volume increases but replies and moderation can't keep up.