EVV & Billing Compliance Specialist

A Mismatched Clock-In Today Is a Denied Claim Next Month

  • Visit records checked daily, not discovered wrong after the money's gone
  • One dedicated specialist owns this, so it's off your plate for good
  • No contract. Live in days. Cancel anytime.
No missed clock-ins. No denied claims.
4.8/5 avg.
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  • Leader in Managed Virtual Assistant Services
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10,000+ Active Assistants Powering 10,000+ Companies

What Wing Assistants Get Done Every Day

Check (1)
Visit records checked against the schedule, mismatches flagged before the claim goes out.
  • Verified in HHAeXchange
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Claim submitted with clean EVV data, denial risk caught before it becomes a denial.
  • Submitted via Sandata
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Denied claim traced back to its root cause, correction filed before the deadline closes.
  • Tracked in Excel
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Caregiver clock-in exception resolved, visit record corrected the same day it happened.
  • Logged in AxisCare

Your EVV & Billing Compliance Specialist Handles

01
EVV Compliance
  • Reconcile visit records daily
  • Flag clock-in mismatches
  • Correct exceptions same day
02
Claims & Billing
  • Submit clean EVV claims
  • Post payments as received
  • Track claims to payment
03
Denial Management
  • Trace denials to root cause
  • File corrections on time
  • Resubmit corrected claims
04
State & Payer Compliance
  • Track aggregator submissions
  • Monitor EVV requirements
  • Flag policy changes early
05
Reporting & Audit Readiness
  • Maintain visit record history
  • Prepare audit-ready reports
  • Report status every week

How it Works

Be as involved (or uninvolved) as you prefer – our expert recruiters will guide you through every step, ensuring a smooth and seamless experience.
  • Step 1
    Meet us to discuss
    your requirements
  • Step 2
    We shortlist talents
    for your review
  • Step 3
    We interview and
    assess candidates
  • Step 4
    The perfect Wing Assistant joins your team

Measured Results Across Teams

Real companies. Defined ownership. Measurable outcomes.

Delegate Everything but Leadership.

By the Time You See the Denial, the Visit Already Happened

You can’t run the agency and reconcile every clock-in. The state sends no warning before it rejects the claim.

Your Wing specialist catches the mismatch before it becomes a denial you find out about too late.

How Wing Keeps Your EVV Compliance Moving

This isn’t a freelance hire or a general biller. One dedicated EVV & Billing Compliance Specialist stays on your visit records, backed by Wing’s QA, supervision, and support.

Flexible, No-Commitment Monthly Support

Scale up during audits or state policy changes. Scale back after without losing reconciliation history or payer context.

Secure and Compliance-Ready

Wing is HIPAA-compliant, ISO 27001 compliant, and SOC 2 certified. Data is encrypted in transit and at rest, with restricted and logged access.

NDAs and Custom Marketing Policies

Your specialist works inside your EVV platform, billing system, and payer portals with role-based permissions you control.

Coverage That Doesn’t Break

One specialist stays on your visit records over time. If availability changes, coverage continues without losing reconciliation history.

We Meet Challenging Talent Needs and Ensure Ongoing Success

Our resources and systems are designed to deliver tailored solutions that go beyond the basics, empowering your business to thrive.

Benefit from a dedicated Client Success Manager (CSM) who will be your single point of contact for all your needs. Your CSM will ensure smooth onboarding, provide ongoing support, and proactively address any concerns to maximize the value of our services.

We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.

Your assistant isn't alone. They're supervised by both Wing's Team Captains and Supervisors.

Additionally, you can opt-in to use sophisticated artificial intelligence technology that flags potential issues ahead of time to our supervisory team, who work to proactively resolve issues.

If quality is your goal, Wing remains the best choice in this industry.

We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.

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Operational Ownership, Powered by the Wing Workspace App

Wing doesn’t just assign an assistant. We run execution through a centralized, human + AI–powered workspace built to keep work moving around the clock.

  • Real-time task visibility and status tracking
  • Documented workflows with built-in oversight
  • Structured handoffs and cross-time-zone continuity
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Highly Rated by Operations & Leadership Teams

4.5

Google Cicle
123 Reviews on Google

4.7

Capterra N
51 Reviews on Capterra

4.8

Goodfirms N
10 Reviews on Goodfirms

4.8

Clutch N
18 Reviews on Clutch

Hundreds of Stellar Client Reviews

Clutch N
Overall, I have been very pleased with each aspect of hiring my Wing VA. We were looking at a variety of virtual assistant programs; what made us choose Wing was the fact that their talent had specific marketing experience... Working with Wing is seamless. They have a robust platform that makes communicating with our VA incredibly easy. It also helps that they act quickly and are incredibly responsive...
Christine Mulvey
Christine Mulvey
Director of Marketing
charlesgate.com
Google Cicle
I've had the best VA experience so far after multiple tries. The app is easy to use to communicate and create tasks, there's loads of real-person communication, and my assistant was so capable at MANY things. He was so good that every week I found more things I could take off my plate and all for a low fixed price per month. Great value and it's taken a lot of stress off me.
Kelsey Galarza
Kelsey Galarza
Co-founder, Orange Marketing orangemarketing.com
Google Cicle
Amazing service! Excellent customer support and the work done by my assistant Kirti S. from Wing is top notch. I’ve enjoyed the help and the genuine personality and willingness to learn. Also a big call out to Maryann U. my customer success manager. She is fantastic and so full of life.
Chris Mullaly
Chris Mullaly
Founder and Managing Partner spiruscapitalpartners.com
Capterra N
Wing is an innovative software-powered interface to virtual assistants. Wing has provided a software-augmented virtual assistant service that's unique in the field. Just as important as the software platform is the quality of their assistants behind the scene. Their ability to organize and run a process of matching our needs with available talent was successful. Wing is easy to use.
Roy Chua
Roy Chua
Principal AvidThink avidthink.com
Google Cicle
Wing provides exceptional Virtual Assistant services and an accompanying productivity platform. Using Wing has been incredibly beneficial for our business, allowing us to explore some things in far more depth, or scale up some operations more effectively. Some of the benefits far exceed what you might expect from a virtual assistant in terms of capabilities and outside traditional administrative work.
Dylan Schiemann
Dylan Schiemann
Co-Founder &CEO
livingspec.com
1921
What I like best about Wing is the quality and reliability of their virtual assistants. We started with one assistant and were so happy with the experience that we’ve since onboarded additional VAs. I’ve also confidently recommended Wing to colleagues and contacts looking for virtual assistant services. The combination of strong support, trustworthy assistants, and a seamless experience is what sets Wing apart for me.
Marysa C
Marysa C.
Mid-Market (51-1000 emp.)

EVV & Billing Compliance Specialist Pricing

Part-time or full-time coverage available, with bilingual support if your team requires it.
Full-Time
16% Savings

$1,599/Month

  • 160 Hours per month
  • Dedicated EVV & Billing Compliance Specialist
  • Free replacement
  • Customer Success Manager
  • Rigorous quality control and supervision
  • Wing Workspace App
  • Your timezone - Any hours you want
  • Share with colleagues
  • Unlimited file sharing/storage
Part-Time

$1,199/Month

  • 80 Hours per month
  • Dedicated EVV & Billing Compliance Specialist
  • Free replacement
  • Customer Success Manager
  • Rigorous quality control and supervision
  • Wing Workspace App
  • Your timezone—choose from designated slots
  • Sharing is limited
  • 10 GB file sharing/storage limit

Popular Questions

Yes. No contract. Month-to-month coverage, and you can cancel anytime.

Book your specialist and Wing will match you fast, based on your EVV platform, state requirements, and claim volume.

Electronic Visit Verification confirms a caregiver's visit through GPS and time-stamp data. A mismatch between the schedule and the actual clock-in can get the claim denied, and Medicaid doesn't always tell you why.
A general biller isn't watching for EVV-specific mismatches. Your Wing specialist catches those before they become denials, not after the payment doesn't show up.
Your Wing specialist does. They submit, track, and follow up until the claim is paid, not just filed.

That stays. Your specialist learns your caregivers' patterns, your state's specific EVV rules, and your payer's quirks. That's what catches the mismatch before it costs you.

Yes. Wing is HIPAA-compliant, ISO 27001 compliant, and SOC 2 certified. Access is permission-based and logged.

Wing covers visit reconciliation, claim submission, denial management, and state aggregator compliance. For broader billing coverage, see Wing's Medical Billing Specialist role. For eligibility checks and authorizations, see Wing's Insurance Verification Specialist role.

AI can flag a gap. It can't call the caregiver to find out why the clock-in was late, or know which of your state's rules actually applies to that exception.

Wing replaces them within 24 hours at no extra cost. Context stays in Wing Workspace, so your reconciliation history doesn't reset with someone new.

Yes. If your agency needs scheduling, caregiver recruiting, or family communication coverage too, see Wing's Home Care Agencies page for the full range.