HIPAA Compliant Virtual Assistant

HIPAA-Compliant Support for Patient Admin

Reclaim 10–15 admin hours weekly
PHI handled inside your EHR and billing systems
Dedicated assistant trained in HIPAA-compliant healthcare workflows

4.8/5 avg.

Leader in Managed Virtual Assistant Services

2M+ applicants screened annually
10,000+ companies supported
20+ countries

10,000+ Active Assistants Powering 10,000+ Companies

What Wing Assistants Get Done Every Day

Patient calls handled and documented. No interactions left unlogged before close.

Recorded in Epic

Insurance eligibility verified, policy details updated. No appointments left unconfirmed.

Checked in Availity

Prior authorizations submitted with clinical notes attached. No requests left incomplete.

Submitted in Waystar

Demographics updated, EOBs uploaded. No patient charts left incomplete before close.

Updated in Epic

Your HIPAA-Compliant Virtual Assistant Handles

Scheduling & Patient Flow

Book and reschedule appointments
Call overdue patients
Send appointment reminders

Phone & Patient Communication

Answer inbound calls
Return voicemails
Respond to patient portal messages

Insurance & Billing Support

Verify insurance eligibility
Submit claims
Check claim status

Records & Practice Systems

Update patient demographics
Enter insurance details
Upload EOBs to charts

Treatment Coordination

Schedule pending treatment
Send specialist referrals
Upload referral documents

Front-Office Admin

Monitor shared inbox
Prepare daily task list
Track open follow-ups

How it Works

Be as involved (or uninvolved) as you prefer – our expert recruiters will guide you through every step, ensuring a smooth and seamless experience.

Step 1

Meet us to discuss
your requirements

Step 2

We shortlist talents
for your review

Step 3

We interview and
assess candidates

Step 4

The perfect Wing Assistant joins your team

Measured Results Across Teams

Real companies. Defined ownership. Measurable outcomes.

Quistem

Needed executive ops owned.

25% CEO time reclaimed
9 workflows offloaded
1,000+ days supported

Cybersecurity Startup

Needed outbound sales owned.

2,080+ hours delivered
22 sales workflows owned
Sales system live (2 wks)

Provida Family Medicine

Needed clinic ops streamlined.

50% faster admin ops
35% fewer billing errors
25% faster claims

Idaho Legal Estates

Needed intake owned.

100+ hours reclaimed
13+ hours saved weekly
10 workflows fully owned

My Personal Mentors

Needed revenue stabilized.

30+ deals closed monthly
3,600+ clients supported
48-hr inquiry resolution

Delegate Everything but Leadership.

More Virtual Assistant Services

We offer 25+ distinct plans in sales, marketing, customer service, and other operational areas. We also have dedicated industry-focused services such as Real Estate Assistants, Healthcare Virtual Assistants and E-Commerce Virtual Assistants.

Speak to a Wing Expert and find the right fit for your business.

Executive Assistant

Discover expert-tier talent to help with presentations, proposals and more

Sales Development Rep

Engages with prospects, grows your sales pipeline and drives sales

Personal Assistant

Manages your calendar both at work and outside of it

Real Estate Assistant

All-round help for your property listings

Top 1% of Talent

Start in one function, then expand coverage as the business grows.

Healthcare Assistant

Helps co-ordinate appointments with patients, data-entry and insurance filing

Digital Marketing VA

Discover experts in ppc ads, email marketing and growth

Bookkeeping Assistant

Tracks expenses, maintain your books and reconcile statements

Customer Service Rep

Delivers customer support for general queries, complaints and feedbacks

You Can’t Risk
PHI Mistakes

Your Wing HIPAA-Compliant Virtual Assistant works directly inside your EHR using your defined user permissions

Patient updates are entered correctly. Insurance details are verified before visits. Sensitive information stays inside approved systems, not shared across unsecured channels.

Structured for HIPAA-Sensitive Workflows

Your Wing HIPAA Virtual Assistant operates under a signed BAA and follows your defined access levels, documentation rules, and escalation standards.

Flexible Month-to-Month Coverage

When call volume spikes or intake backs up, you can increase hours. When things stabilize, you scale back. No long hiring cycles. No adding payroll you might not need in three months.

Confidentiality and Healthcare Standards

Your assistant follows your intake rules, routing standards, and documentation process exactly as written. Access stays within your approved systems. Sensitive information isn’t shared outside the medical virtual assistant.

Coverage That Holds Under Volume

If scheduling surges or insurance follow-ups pile up, you can add hours or bring on additional support without disrupting documentation accuracy or patient communication.

HIPAA-Compliant and Secure

Wing is SOC 2–certified and HIPAA-compliant. Data is encrypted in transit with 2048-bit SSL and encrypted at rest using AES-256 standards. Access is authenticated, restricted, logged, and auditable.

We Meet Challenging Talent Needs and Ensure Ongoing Success

Our resources and systems are designed to deliver tailored solutions that go beyond the basics, empowering your business to thrive.

Customer Success Manager

Benefit from a dedicated Client Success Manager (CSM) who will be your single point of contact for all your needs. Your CSM will ensure smooth onboarding, provide ongoing support, and proactively address any concerns to maximize the value of our services.

Free Replacements

We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.

Quality Control & Supervision

Your assistant isn't alone. They're supervised by both Wing's Team Captains and Supervisors.

Additionally, you can opt-in to use sophisticated artificial intelligence technology that flags potential issues ahead of time to our supervisory team, who work to proactively resolve issues.

If quality is your goal, Wing remains the best choice in this industry.

Custom Roles

We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.

Operational Ownership, Powered by the Wing Workspace App

Wing doesn’t just assign an assistant. We run execution through a centralized, human + AI–powered workspace built to keep work moving around the clock.

Real-time task visibility and status tracking
Documented workflows with built-in oversight
Structured handoffs and cross-time-zone continuity

Highly Rated by Operations & Leadership Teams

4.5

123 Reviews on Google

4.7

51 Reviews on Capterra

4.8

10 Reviews on Goodfirms

4.8

18 Reviews on Clutch

Hundreds of Stellar Client Reviews

Overall, I have been very pleased with each aspect of hiring my Wing VA. We were looking at a variety of virtual assistant programs; what made us choose Wing was the fact that their talent had specific marketing experience... Working with Wing is seamless. They have a robust platform that makes communicating with our VA incredibly easy. It also helps that they act quickly and are incredibly responsive...

Christine Mulvey

Director of Marketing
charlesgate.com

I've had the best VA experience so far after multiple tries. The app is easy to use to communicate and create tasks, there's loads of real-person communication, and my assistant was so capable at MANY things. He was so good that every week I found more things I could take off my plate and all for a low fixed price per month. Great value and it's taken a lot of stress off me.

Kelsey Galarza

Co-founder, Orange Marketing orangemarketing.com

Amazing service! Excellent customer support and the work done by my assistant Kirti S. from Wing is top notch. I’ve enjoyed the help and the genuine personality and willingness to learn. Also a big call out to Maryann U. my customer success manager. She is fantastic and so full of life.

Chris Mullaly

Founder and Managing Partner spiruscapitalpartners.com

Wing is an innovative software-powered interface to virtual assistants. Wing has provided a software-augmented virtual assistant service that's unique in the field. Just as important as the software platform is the quality of their assistants behind the scene. Their ability to organize and run a process of matching our needs with available talent was successful. Wing is easy to use.

Roy Chua

Principal AvidThink avidthink.com

Wing provides exceptional Virtual Assistant services and an accompanying productivity platform. Using Wing has been incredibly beneficial for our business, allowing us to explore some things in far more depth, or scale up some operations more effectively. Some of the benefits far exceed what you might expect from a virtual assistant in terms of capabilities and outside traditional administrative work.

Dylan Schiemann

Co-Founder &CEO
livingspec.com

What I like best about Wing is the quality and reliability of their virtual assistants. We started with one assistant and were so happy with the experience that we’ve since onboarded additional VAs. I’ve also confidently recommended Wing to colleagues and contacts looking for virtual assistant services. The combination of strong support, trustworthy assistants, and a seamless experience is what sets Wing apart for me.

Marysa C.

Mid-Market (51-1000 emp.)

HIPAA-Compliant Virtual Assistant Pricing

Instead of hiring and onboarding another in-house admin, you get dedicated patient support at a predictable monthly cost. No recruiting. No benefits packages. No long-term employment commitments.

Need help?

Book a Meeting

Book anytime this week

Live Chat

6-9 PM PST weekdays

Full-Time

16% Savings

$1,799/Month

160 Hours per month
Dedicated HIPAA-Compliant Virtual Assistant
Free replacement
Customer Success Manager
Rigorous quality control and supervision
Wing Workspace App
Your timezone - Any hours you want
Share with colleagues
Unlimited file sharing/storage

Part-Time

$1,099/Month

80 Hours per month
Dedicated HIPAA-Compliant Virtual Assistant
Free replacement
Customer Success Manager
Rigorous quality control and supervision
Wing Workspace App
Your timezone - Choose from designated slots

Sharing is limited
10 GB file sharing/storage limit

HIPAA-Compliant Support for Patient Admin

What Wing Assistants Get Done Every Day

Your HIPAA-Compliant Virtual Assistant Handles

Scheduling & Patient Flow

Phone & Patient Communication

Insurance & Billing Support

Records & Practice Systems

Treatment Coordination

Front-Office Admin

How it Works

Meet us to discuss your requirements

We shortlist talents for your review

We interview and assess candidates

The perfect Wing Assistant joins your team

Measured Results Across Teams

Quistem

Needed executive ops owned.

Cybersecurity Startup

Needed outbound sales owned.

Provida Family Medicine

Needed clinic ops streamlined.

Idaho Legal Estates

Needed intake owned.

My Personal Mentors

Needed revenue stabilized.

Delegate Everything but Leadership.

More Virtual Assistant Services

You Can’t Risk PHI Mistakes

Structured for HIPAA-Sensitive Workflows

Flexible Month-to-Month Coverage

Confidentiality and Healthcare Standards

Coverage That Holds Under Volume

HIPAA-Compliant and Secure

We Meet Challenging Talent Needs and Ensure Ongoing Success

Operational Ownership, Powered by the Wing Workspace App

Get it on

Get it on

Get it on

Highly Rated by Operations & Leadership Teams

4.5

4.7

4.8

4.8

Hundreds of Stellar Client Reviews

HIPAA-Compliant Virtual Assistant Pricing

Live Chat

$1,799/Month

$1,099/Month

Popular Questions

Wing Assistant2150 Shattuck Ave,Berkeley, CA 94704

251 Little Falls Drive, Wilmington, DE 19808

We're Hiring

Digital Marketing Assistant

Virtual Assistant

Customer Service Reps

+ Many other positions!

HIPAA-Compliant Support for Patient Admin

Meet us to discuss
your requirements

We shortlist talents
for your review

We interview and
assess candidates

You Can’t Risk
PHI Mistakes

Wing Assistant
2150 Shattuck Ave,
Berkeley, CA 94704

251 Little Falls Drive,
Wilmington, DE 19808