Stop Losing Time to Eligibility Errors and Admin Backlogs

A dedicated virtual assistant from Wing manages scheduling, eligibility verification, prior authorizations, EHR updates, and billing support. Your virtual medical administrative assistant works inside your practice management and EHR systems so your providers stay focused on patients. For full outsourcing of eligibility and prior auth at scale, see Wing's Insurance Verification & Credentialing page.

How does Wing match me with a medical administrative assistant?

A medical secretary handles the administrative layer of a medical practice including scheduling, correspondence, records, and patient communication. If your front desk is overwhelmed or admin tasks are pulling providers away from patients, a dedicated medical office assistant closes that gap directly.

Looking to hire a virtual assistant for medical admin? Wing matches and onboards your dedicated assistant within 48 hours. They work inside your EHR, practice management system, and billing tools from day one without job posts, interviews, or ramp time.

A medical administrative assistant owns the office operations layer including scheduling, eligibility, prior auth, EHR records, and billing admin. For broader clinical coordination including patient care workflows and clinical documentation, see Wing's Healthcare VA.

Wing virtual assistant services for medical admin start at $1,099/month part-time and $1,799/month full-time. Pricing varies by coverage hours and bilingual needs. Book a call for the right fit.

Dedicated. Your Wing medical administrative assistant works exclusively on your account during scheduled hours, building familiarity with your EHR, your payer mix, and your practice workflows over time.

Your Wing assistant works inside Epic, Phreesia, Availity, Waystar, and other platforms you already use. Wing assistants are AI-trained and proficient in modern healthcare tools so setup is fast.

AI can flag eligibility issues and generate templates. It can't coordinate a prior auth, manage a patient escalation, or build the practice context that keeps admin consistent without supervision. Your Wing assistant knows your EHR, your payer rules, and your providers after months on the account. That context doesn't live in a prompt.

For front-desk and patient call coverage, see Wing's Healthcare Receptionist. For dedicated medical billing support, see Wing's Medical Billing Specialist. Wing also offers high-volume inbound call operations through its Medical Call Center Specialist.

Wing is ISO 27001 compliant, SOC 2 certified, and HIPAA-compliant, with NDAs and role-based access controls on every account. Patient data is encrypted in transit and at rest from day one.