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Hire Managed Virtual Assistants






    Healthcare Receptionist Virtual Assistant

    Missed Patient Calls Are Appointments You're Not Booking

    Healthcare-Receptionist_1
    10,000+ Active Assistants Powering 10,000+ Companies

    What Wing Assistants Get Done Every Day

    Check (1)

    Patient calls answered, inquiries resolved and logged.

    • Managed in RingCentral
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    Appointments booked, schedules confirmed, reschedules processed. 

    • Updated in Athenahealth
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    Patient details collected, intake notes logged and filed.

    • Entered in Epic
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    Provider messages relayed, follow-up needs tracked and confirmed.

    • Recorded in Kareo

    Your Healthcare Receptionist Handles

    01
    Patient Communication
    • Answer patient calls
    • Respond to inquiries
    • Relay provider messages
    02
    Scheduling Appointments
    • Book patient visits
    • Confirm appointment times
    • Reschedule as needed
    03
    Intake & Information
    • Collect patient details
    • Verify basic info
    • Log intake notes
    04
    Clinic Coordination
    • Route calls to staff
    • Coordinate with providers
    • Track follow-up needs
    05
    Admin & Support Tasks
    • Update EMR notes
    • Maintain call logs
    • Record patient requests

    How it Works

    Be as involved (or uninvolved) as you prefer – our expert recruiters will guide you through every step, ensuring a smooth and seamless experience.
    • Step 1
      Meet us to discuss
      your requirements
    • Step 2
      We shortlist talents
      for your review
    • Step 3
      We interview and
      assess candidates
    • Step 4
      The perfect Wing Assistant joins your team

    Measured Results Across Teams

    Real companies. Defined ownership. Measurable outcomes.

    Delegate Everything but Leadership.

    Every Missed Call Is a Patient
    Who Found Another Practice

    Front desks get overwhelmed, calls go to voicemail, and patients don’t leave messages.

    Your Wing healthcare receptionist answers every call, logs every inquiry, and keeps your schedule full so patients don’t look elsewhere.

    Built So No Patient Call Goes Unanswered

    One dedicated healthcare receptionist matched to your practice, backed by Wing oversight, so front-desk coverage runs daily without you managing it.

    Flexible, No-Commitment Monthly Support

    Add coverage as patient volume grows. No contracts, no restructuring, and no changes to your existing workflows or practice operations.

    Secure and Compliance-Ready

    Wing is ISO 27001 compliant, SOC 2 certified, and HIPAA-compliant. Patient data is encrypted in transit and at rest with logged, authenticated access.

    NDAs and Custom Healthcare Policies

    Patient data and communications stay protected with NDAs and custom policies aligned to your practice’s access controls and documentation standards.

    Coverage That Doesn’t Break

    One dedicated healthcare receptionist handles your front desk daily. Coverage holds without losing patient context or disrupting active clinic operations.

    We Meet Challenging Talent Needs and Ensure Ongoing Success

    Our resources and systems are designed to deliver tailored solutions that go beyond the basics, empowering your business to thrive.

    Benefit from a dedicated Client Success Manager (CSM) who will be your single point of contact for all your needs. Your CSM will ensure smooth onboarding, provide ongoing support, and proactively address any concerns to maximize the value of our services.

    We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.

    Your assistant isn't alone. They're supervised by both Wing's Team Captains and Supervisors.

    Additionally, you can opt-in to use sophisticated artificial intelligence technology that flags potential issues ahead of time to our supervisory team, who work to proactively resolve issues.

    If quality is your goal, Wing remains the best choice in this industry.

    We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.

    Rolepage We Meetsec

    Operational Ownership, Powered by the Wing Workspace App

    Wing doesn’t just assign an assistant. We run execution through a centralized, human + AI–powered workspace built to keep work moving around the clock.

    • Real-time task visibility and status tracking
    • Documented workflows with built-in oversight
    • Structured handoffs and cross-time-zone continuity
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    Highly Rated by Operations & Leadership Teams

    4.5

    Google Cicle
    123 Reviews on Google

    4.7

    Capterra N
    51 Reviews on Capterra

    4.8

    Goodfirms N
    10 Reviews on Goodfirms

    4.8

    Clutch N
    18 Reviews on Clutch

    Hundreds of Stellar Client Reviews

    Clutch N
    Overall, I have been very pleased with each aspect of hiring my Wing VA. We were looking at a variety of virtual assistant programs; what made us choose Wing was the fact that their talent had specific marketing experience... Working with Wing is seamless. They have a robust platform that makes communicating with our VA incredibly easy. It also helps that they act quickly and are incredibly responsive...
    Christine Mulvey
    Christine Mulvey
    Director of Marketing
    charlesgate.com
    Google Cicle
    I've had the best VA experience so far after multiple tries. The app is easy to use to communicate and create tasks, there's loads of real-person communication, and my assistant was so capable at MANY things. He was so good that every week I found more things I could take off my plate and all for a low fixed price per month. Great value and it's taken a lot of stress off me.
    Kelsey Galarza
    Kelsey Galarza
    Co-founder, Orange Marketing orangemarketing.com
    Google Cicle
    Amazing service! Excellent customer support and the work done by my assistant Kirti S. from Wing is top notch. I’ve enjoyed the help and the genuine personality and willingness to learn. Also a big call out to Maryann U. my customer success manager. She is fantastic and so full of life.
    Chris Mullaly
    Chris Mullaly
    Founder and Managing Partner spiruscapitalpartners.com
    Capterra N
    Wing is an innovative software-powered interface to virtual assistants. Wing has provided a software-augmented virtual assistant service that's unique in the field. Just as important as the software platform is the quality of their assistants behind the scene. Their ability to organize and run a process of matching our needs with available talent was successful. Wing is easy to use.
    Roy Chua
    Roy Chua
    Principal AvidThink avidthink.com
    Google Cicle
    Wing provides exceptional Virtual Assistant services and an accompanying productivity platform. Using Wing has been incredibly beneficial for our business, allowing us to explore some things in far more depth, or scale up some operations more effectively. Some of the benefits far exceed what you might expect from a virtual assistant in terms of capabilities and outside traditional administrative work.
    Dylan Schiemann
    Dylan Schiemann
    Co-Founder &CEO
    livingspec.com
    1921
    What I like best about Wing is the quality and reliability of their virtual assistants. We started with one assistant and were so happy with the experience that we’ve since onboarded additional VAs. I’ve also confidently recommended Wing to colleagues and contacts looking for virtual assistant services. The combination of strong support, trustworthy assistants, and a seamless experience is what sets Wing apart for me.
    Marysa C
    Marysa C.
    Mid-Market (51-1000 emp.)

    Healthcare Receptionist Pricing

    Choose single or double coverage based on your patient volume. Bilingual support is available if needed.

    1× Coverage
    16% Savings

    $1299/Month

    • 160 Hours per month
    • Dedicated Healthcare Receptionist
    • Free replacement
    • Customer Success Manager
    • Rigorous quality control and supervision
    • Wing Task Management App
    • Your timezone—any hours you want
    • Share with colleagues
    • Unlimited file sharing/storage
    2× Coverage
    16% Savings

    $2499/Month

    • 320 Hours per month
    • 2 Dedicated Healthcare Receptionists
    • Free replacement
    • Customer Success Manager
    • Rigorous quality control and supervision
    • Wing Task Management App
    • Your timezone—choose from designated slots
    • Sharing is limited
    • 10 GB file sharing/storage limit

    24/7 Service
    with AI Support

    Ask us about this add-on

    • After-hours coverage
    • AI-assisted responses
    • No missed messages
    • Weekend & holiday calls
    ✦ Starts at

    $149/Month

    1× Coverage
    16% Savings

    $1299/Month

    • 160 Hours per month
    • Dedicated Healthcare Receptionist
    • Free replacement
    • Customer Success Manager
    • Rigorous quality control and supervision
    • Wing Task Management App
    • Your timezone—any hours you want
    • Share with colleagues
    • Unlimited file sharing/storage
    2× Coverage

    $2499/Month

    • 320 Hours per month
    • 2 Dedicated Healthcare Receptionists
    • Free replacement
    • Customer Success Manager
    • Rigorous quality control and supervision
    • Wing Task Management App
    • Your timezone—choose from designated slots
    • Sharing is limited
    • 10 GB file sharing/storage limit

    Popular Questions

    A dedicated virtual assistant from Wing answers patient calls, books appointments, collects intake details, and relays provider messages. Your virtual medical receptionist works inside your EMR and practice management systems.

    Wing matches you with a dedicated healthcare receptionist within 48 hours. They work inside RingCentral, Athenahealth, Epic, Kareo, and other tools you already use without job posts, interviews, or ramp time. Practices that also need clinical documentation covered often add a physician scribe alongside front-desk support.

    A medical front desk virtual assistant handles patient calls, scheduling, intake, and clinic coordination remotely. If your front desk is overwhelmed or calls are going to voicemail, a dedicated healthcare receptionist is the most direct fix.

    A healthcare receptionist works in medical practice environments with HIPAA-compliant workflows and EMR systems. For general industry front-desk coverage, see Wing's Dedicated Receptionist.

    Hire a virtual assistant for healthcare reception through Wing starting at $1,299/month for single coverage and $2,499/month for double. Book a call for the right fit.

    Dedicated. Your Wing healthcare receptionist works exclusively on your account during scheduled hours, building familiarity with your patients, providers, and practice workflows over time. The same dedicated model applies to Wing's remote medical scribe coverage, if documentation is also falling behind.

    Your Wing healthcare receptionist works inside RingCentral, Athenahealth, Epic, Kareo, and other platforms you already use. Wing assistants are AI-trained and proficient in modern healthcare tools so setup is fast.

    AI can route calls and send reminders. It can't handle a distressed patient or build the familiarity that keeps front-desk operations consistent. Your Wing healthcare receptionist knows your providers, protocols, and patients after months on the account. The same is true for documentation, which is why practices often pair front-desk coverage with dedicated scribe services.

    For broader clinical admin support, see Wing's Healthcare VA. For higher-volume inbound call operations, see Wing's Medical Call Center Specialist. Explore how Wing solves broader patient support bottlenecks.

    Wing is ISO 27001 compliant, SOC 2 certified, and HIPAA-compliant, with NDAs and role-based access controls on every account. Patient data is encrypted in transit and at rest from day one.