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Healthcare Receptionist Virtual Assistant

HIPAA-Trained Receptionists Who Cut Missed Calls

  • Reduce missed calls and improve scheduling accuracy
  • Deliver friendly, HIPAA-compliant patient communication
  • Start fast and cut staffing costs by up to 80%
Free Consultation
Plans & Pricing
4.8/5 avg.
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Goodfirms N
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Product Hunt
  • Leader in Managed Virtual Assistant Services
  • 2M+ applicants screened annually
  • 10,000+ companies supported
  • 20+ countries
Healthcare Receptionist New Hero
10,000+ Active Assistants Powering 10,000+ Companies
Builder
Chord
Harvard
Inexpress
Chicklila
Freedom Farmers
Berkley
Compas
Vivvi
Buena
Doordash
Clearpol
KW

What Wing Assistants Get Done Every Day

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Patient calls answered, inquiries resolved. No missed calls left without a logged response.

  • Managed in RingCentral
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Appointments booked, schedules confirmed. No reschedule requests left unprocessed.

  • Updated in Athenahealth
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Patient details collected, intake notes logged. No charts left with missing information.

  • Entered in Epic
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Provider messages relayed, follow-up needs tracked. No clinical requests left uncoordinated.

  • Recorded in Kareo

Healthcare Receptionist Virtual Assistant Tasks You Can Delegate Today

01
Patient Communication
  • Answer Patient Calls
  • Respond to Inquiries
  • Relay Provider Messages
02
Scheduling & Appointments
  • Book Patient Visits
  • Confirm Appointment Times
  • Reschedule as Needed
03
Intake & Information
  • Collect Patient Details
  • Verify Basic Info
  • Log Intake Notes
04
Clinic Coordination
  • Route Calls to Staff
  • Coordinate With Providers
  • Track Follow-Up Needs
05
Admin & Support Tasks
  • Update EMR Notes
  • Maintain Call Logs
  • Record Patient Requests
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How it Works

Be as involved (or uninvolved) as you prefer – our expert recruiters will guide you through every step, ensuring a smooth and seamless experience.
  • Step 1
    Meet us to discuss
    your requirements
  • Step 2
    We shortlist talents
    for your review
  • Step 3
    We interview and
    assess candidates
  • Step 4
    The perfect Wing Assistant joins your team

Measured Results Across Teams

Real companies. Defined ownership. Measurable outcomes.
Quistem 01

Quistem

Needed executive ops owned.

  • 25% CEO time reclaimed
  • 9 workflows offloaded
  • 1,000+ days supported
Read the Case Study
Cybersecurity Startup

Cybersecurity Startup

Needed outbound sales owned.

  • 2,080+ hours delivered
  • 22 sales workflows owned
  • Sales system live (2 wks)
Read the Case Study
Provida Family Medicine

Provida Family Medicine

Needed clinic ops streamlined.

  • 50% faster admin ops
  • 35% fewer billing errors
  • 25% faster claims
Read the Case Study
Idaho Legal Estates

Idaho Legal Estates

Needed intake owned.

  • 100+ hours reclaimed
  • 13+ hours saved weekly
  • 10 workflows fully owned
Read the Case Study
Personal Mentors

My Personal Mentors

Needed revenue stabilized.

  • 30+ deals closed monthly
  • 3,600+ clients supported
  • 48-hr inquiry resolution
Read the Case Study

Delegate Everything but Leadership.

Talk to Our Team
Plans & Pricing

More Virtual Assistant Services

We offer 25+ distinct plans in sales, marketing, customer service, and other operational areas. We also have dedicated industry-focused services such as Real Estate Assistants, Healthcare Virtual Assistants and E-Commerce Virtual Assistants.
Speak to a Wing Expert and find the right fit for your business.
  • Executive Icon (1)
    Executive Assistant
    Discover expert-tier talent to help with presentations, proposals and more
  • Sales Icon (1)
    Sales Development Rep
    Engages with prospects, grows your sales pipeline and drives sales
  • Personal Icon (1)
    Personal Assistant
    Manages your calendar both at work and outside of it
  • Real Estate Icon (1)
    Real Estate Assistant
    All-round help for your property listings
  • Top 1% of Talent
    Start in one function, then expand coverage as the business grows.
View All 25+ Roles
  • Container (1)
    Healthcare Assistant
    Helps co-ordinate appointments with patients, data-entry and insurance filing
  • Marketing Icon (1)
    Digital Marketing VA
    Discover experts in ppc ads, email marketing and growth
  • Container11 (1)
    Bookkeeping Assistant
    Tracks expenses, maintain your books and reconcile statements
  • Customer Icon (1)
    Customer Service Rep
    Delivers customer support for general queries, complaints and feedbacks

Why You Should
Choose Wing

Wing Healthcare Receptionists are hand-selected to match your practice needs and supported by a team that manages onboarding, training, and supervision.

Wing provides a fully managed healthcare virtual assistant solution for patient-facing administrative support.

Professional Support for Medical Front Desks

Wing provides skilled receptionists within our medical virtual assistant services, delivering the structured, secure, and flexible support trusted by healthcare teams.

Flexible, No-Commitment Monthly Plans

Wing offers multiple billing options and flexible terms to fit your practice—monthly invoicing, annual plans, or custom schedules.

Secure and Compliance-Ready

Wing follows strict data protection practices and secure systems to ensure PHI, communications, and appointment data stay safe and compliant.

NDAs and Custom Healthcare Policies

Protect patient information with Wing’s NDAs and tailored policies aligned with your compliance, workflow, and documentation standards.

End-to-End Teams and Extended Coverage

Scale your front-desk operations with additional receptionists, supervisory support, or extended-hour availability across time zones.

We Meet Challenging Talent Needs and Ensure Ongoing Success

Our resources and systems are designed to deliver tailored solutions that go beyond the basics, empowering your business to thrive.

Benefit from a dedicated Client Success Manager (CSM) who will be your single point of contact for all your needs. Your CSM will ensure smooth onboarding, provide ongoing support, and proactively address any concerns to maximize the value of our services.

We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.

Your assistant isn't alone. They're supervised by both Wing's Team Captains and Supervisors.

Additionally, you can opt-in to use sophisticated artificial intelligence technology that flags potential issues ahead of time to our supervisory team, who work to proactively resolve issues.

If quality is your goal, Wing remains the best choice in this industry.

We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.

Rolepage We Meetsec

Operational Ownership, Powered by the Wing Workspace App

Wing doesn’t just assign an assistant. We run execution through a centralized, human + AI–powered workspace built to keep work moving around the clock.

  • Real-time task visibility and status tracking
  • Documented workflows with built-in oversight
  • Structured handoffs and cross-time-zone continuity
Book a Demo
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Highly Rated by Operations & Leadership Teams

4.5

Google Cicle
123 Reviews on Google

4.7

Capterra N
51 Reviews on Capterra

4.8

Goodfirms N
10 Reviews on Goodfirms

4.8

Clutch N
18 Reviews on Clutch

Hundreds of Stellar Client Reviews

Clutch N
Overall, I have been very pleased with each aspect of hiring my Wing VA. We were looking at a variety of virtual assistant programs; what made us choose Wing was the fact that their talent had specific marketing experience... Working with Wing is seamless. They have a robust platform that makes communicating with our VA incredibly easy. It also helps that they act quickly and are incredibly responsive...
Christine Mulvey
Christine Mulvey
Director of Marketing
charlesgate.com
Google Cicle
I've had the best VA experience so far after multiple tries. The app is easy to use to communicate and create tasks, there's loads of real-person communication, and my assistant was so capable at MANY things. He was so good that every week I found more things I could take off my plate and all for a low fixed price per month. Great value and it's taken a lot of stress off me.
Kelsey Galarza
Kelsey Galarza
Co-founder, Orange Marketing orangemarketing.com
Google Cicle
Amazing service! Excellent customer support and the work done by my assistant Kirti S. from Wing is top notch. I’ve enjoyed the help and the genuine personality and willingness to learn. Also a big call out to Maryann U. my customer success manager. She is fantastic and so full of life.
Chris Mullaly
Chris Mullaly
Founder and Managing Partner spiruscapitalpartners.com
Capterra N
Wing is an innovative software-powered interface to virtual assistants. Wing has provided a software-augmented virtual assistant service that's unique in the field. Just as important as the software platform is the quality of their assistants behind the scene. Their ability to organize and run a process of matching our needs with available talent was successful. Wing is easy to use.
Roy Chua
Roy Chua
Principal AvidThink avidthink.com
Google Cicle
Wing provides exceptional Virtual Assistant services and an accompanying productivity platform. Using Wing has been incredibly beneficial for our business, allowing us to explore some things in far more depth, or scale up some operations more effectively. Some of the benefits far exceed what you might expect from a virtual assistant in terms of capabilities and outside traditional administrative work.
Dylan Schiemann
Dylan Schiemann
Co-Founder &CEO
livingspec.com
1921
What I like best about Wing is the quality and reliability of their virtual assistants. We started with one assistant and were so happy with the experience that we’ve since onboarded additional VAs. I’ve also confidently recommended Wing to colleagues and contacts looking for virtual assistant services. The combination of strong support, trustworthy assistants, and a seamless experience is what sets Wing apart for me.
Marysa C
Marysa C.
Mid-Market (51-1000 emp.)
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Healthcare Receptionist Virtual Assistant Pricing

A Wing Healthcare Receptionist manages patient communication, intake, scheduling, and documentation—delivered through HIPAA-compliant workflows as part of our medical virtual assistant services.
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Live Chat
Live Chat

6-9 PM PST weekdays
1x Receptionist
16% Savings

$1299/Month

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  • 160 Hours per month
  • 1 dedicated healthcare receptionist
  • HIPAA-compliant solutions
  • Customer Success Manager
  • Free training and onboarding
  • Rigorous quality control and supervision
  • Wing Task Management App
2x Receptionist

$2499/Month

Book a Demo
  • 320 Hours per month
  • 2 dedicated healthcare receptionists
  • HIPAA-compliant solutions
  • Customer Success Manager
  • Free training and onboarding
  • Rigorous quality control and supervision
  • Wing Task Management App

Popular Questions

Yes. Wing assigns you a dedicated virtual assistant whose time is reserved exclusively for your tasks. Unlike when you hire a virtual assistant through marketplace platforms—where one person may juggle multiple clients—Wing provides a fully managed virtual assistant service with oversight, training, and support baked into the experience.

You choose the working hours. Wing’s assistants are located across the United States, Philippines, India, and South America, giving you the flexibility to schedule support that matches your needs. This wide coverage is why many organizations evaluate Wing alongside major virtual assistant companies and comprehensive virtual assistant services.
Yes. You can reach your Wing Assistant anywhere using the Wing app, Slack, WhatsApp, email, phone, or mobile apps. Because Wing employs assistants across the U.S., Philippines, and India, communication remains smooth across time zones—unlike many virtual assistant platforms and outdated virtual assistant websites with inconsistent tools.

Unlimited work means you can send your assistant as many tasks as you want within their working hours. Many clients use this flexibility to hand off recurring virtual assistant tasks or routine virtual assistant duties throughout the day. With assistants available in the United States, Philippines, and South America, it’s easy to maintain momentum across multiple time zones.

Yes. Wing can support extended hours or true 24/7 availability. This appeals to companies that previously relied on a freelance virtual assistant or typical general virtual assistant arrangements that can’t reliably cover multiple time zones or maintain consistent response expectations.

Wing centralizes communication channels so you can contact your assistant through the Wing app, Slack, WhatsApp, phone, email, or mobile apps. This setup removes the friction of juggling numerous virtual assistant apps or depending on scattered virtual assistant sites that don’t provide a unified communication experience.

Wing Assistants are vetted and trained professionals located across the United States, Philippines, India, and South America. They undergo structured onboarding and ongoing education, supported by managers and QA teams. This is significantly more reliable than scrolling through unverified virtual assistant for hire listings or hiring from unstructured virtual assistant providers.

Wing guarantees a response within three minutes. Your assistant will promptly acknowledge your request and let you know when work is starting. This predictable response time contrasts with many virtual assistant outsourcing arrangements or informal virtual assistant employment setups where communication varies widely between freelancers.
Yes. Your assistant can operate within most tools—CRMs, spreadsheets, communication platforms, project tools, calendars, and more. Their adaptability reflects core virtual assistant skills supported by continuous training that extends beyond what most standalone virtual assistant courses teach.
Wing offers 24/7 customer support available directly in the Wing app. You can reach Support anytime, or ask your assistant to escalate an issue on your behalf. This level of coverage surpasses what many smaller virtual assistant companies or loosely coordinated virtual assistant services can provide—especially when consistent support is needed across U.S. and international hours.
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