Your Clinical Staff Shouldn't Be Doing Their Own Admin
- Cut billing errors by up to 35% with dedicated support.
- Process insurance claims up to 25% faster.
- One assistant owns your admin. Your clinical team stays clinical.
- Leader in Managed Virtual Assistant Services
- 2M+ applicants screened annually
- 10,000+ companies supported
- 20+ countries














What Wing Assistants Get Done Every Day
Patient schedules managed, appointments confirmed. No reschedule requests left unresolved.
- Updated in Epic
EMR records updated, intake forms prepared. No patient information left unlogged.
- Entered in Athenahealth
Insurance claims processed, coverage verified. No billing details left unrecorded.
- Processed in Kareo
Lab coordination completed, follow-up tasks tracked. No provider messages left unactioned.
- Logged in Athenahealth
Your Healthcare Virtual Assistant Handles
Scheduling & Support
- Manage Patient Schedules
- Confirm Appointment Times
- Handle Reschedule Requests
Medical Admin & EMR
- Update EMR Records
- Log Patient Information
- Prepare Intake Forms
Billing & Insurance
- Process Insurance Claims
- Verify Patient Coverage
- Record Billing Details
Clinic Coordination
- Coordinate With Labs
- Manage Provider Messages
- Track Follow-Up Tasks
Documentation & Reporting
- Prepare Visit Notes
- Organize Patient Files
- Compile Daily Reports
How it Works
- Step 1
Meet us to discuss
your requirements
- Step 2
We shortlist talents
for your review
- Step 3
We interview and
assess candidates
- Step 4
The perfect Wing Assistant joins your team
Measured Results Across Teams
Quistem
Needed executive ops owned.
- 25% CEO time reclaimed
- 9 workflows offloaded
- 1,000+ days supported
Cybersecurity Startup
Needed outbound sales owned.
- 2,080+ hours delivered
- 22 sales workflows owned
- Sales system live (2 wks)
Provida Family Medicine
Needed clinic ops streamlined.
- 50% faster admin ops
- 35% fewer billing errors
- 25% faster claims
Idaho Legal Estates
Needed intake owned.
- 100+ hours reclaimed
- 13+ hours saved weekly
- 10 workflows fully owned
My Personal Mentors
Needed revenue stabilized.
- 30+ deals closed monthly
- 3,600+ clients supported
- 48-hr inquiry resolution
Delegate Everything but Leadership.
More Virtual Assistant Services
- Executive AssistantDiscover expert-tier talent to help with presentations, proposals and more
- Sales Development RepEngages with prospects, grows your sales pipeline and drives sales
- Personal AssistantManages your calendar both at work and outside of it
- Real Estate AssistantAll-round help for your property listings
- Top 1% of TalentStart in one function, then expand coverage as the business grows.
- Medical Billing SpecialistHandles medical billing, coding, and claim submissions
More Virtual Assistant Services
- Executive AssistantDiscover expert-tier talent to help with presentations, proposals and more
- Sales Development RepEngages with prospects, grows your sales pipeline and drives sales
- Personal AssistantManages your calendar both at work and outside of it
- Real Estate AssistantAll-round help for your property listings
- Top 1% of TalentStart in one function, then expand coverage as the business grows.
- Healthcare AssistantHelps co-ordinate appointments with patients, data-entry and insurance filing
Admin Is Pulling Your Team Away From Patient Care
Your clinical staff can’t manage patients and admin at the same time. But none of it stops.
Your Wing virtual medical assistant works inside Epic, Athenahealth, and Kareo until everything is logged, processed, and off your team’s plate.
Built So Your Clinical Team Never Touches Admin Again
Flexible, No-Commitment Monthly Plans
Secure and Compliance-Ready
NDAs and Custom Healthcare Policies
Coverage That Doesn’t Break
We Meet Challenging Talent Needs and Ensure Ongoing Success
Benefit from a dedicated Client Success Manager (CSM) who will be your single point of contact for all your needs. Your CSM will ensure smooth onboarding, provide ongoing support, and proactively address any concerns to maximize the value of our services.
We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.
Your assistant isn't alone. They're supervised by both Wing's Team Captains and Supervisors.
Additionally, you can opt-in to use sophisticated artificial intelligence technology that flags potential issues ahead of time to our supervisory team, who work to proactively resolve issues.
If quality is your goal, Wing remains the best choice in this industry.
We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.
Operational Ownership, Powered by the Wing Workspace App
Wing doesn’t just assign an assistant. We run execution through a centralized, human + AI–powered workspace built to keep work moving around the clock.
- Real-time task visibility and status tracking
- Documented workflows with built-in oversight
- Structured handoffs and cross-time-zone continuity
Get it on
App Store
Get it on
Google Play
Get it on
Microsoft
Highly Rated by Operations & Leadership Teams
4.5
4.7
4.8
4.8
Hundreds of Stellar Client Reviews
charlesgate.com
livingspec.com
Healthcare Virtual Assistant Pricing
Choose part-time or full-time, with a global or US-based virtual medical assistant. Bilingual support is available if needed.
One person stays responsible for your practice admin. Nothing falls behind or comes back to your clinical team.
$1799/Month
- 160 Hours per month
- Dedicated Healthcare Virtual Assistant
- Free replacement
- Customer Success Manager
- Rigorous quality control and supervision
- Wing Workspace App
- Your timezone - any hours you want
- Share with colleagues
- Unlimited file sharing/storage
$1099/Month
- 80 Hours per month
- Dedicated Healthcare Virtual Assistant
- Free replacement
- Customer Success Manager
- Rigorous quality control and supervision
- Wing Workspace App
- Your timezone—choose from designated slots
- Share is limited
- 10 GB file sharing/storage limit
Popular Questions
A dedicated virtual assistant from Wing manages patient scheduling, updates EMR records, processes insurance claims, coordinates with labs and providers, and handles billing tasks inside Epic, Athenahealth, and Kareo. Whether you call it a virtual medical administrative assistant or a virtual medical office assistant, your clinical team stays focused on patient care.
Looking to hire a virtual assistant for medical admin? Wing matches you with a dedicated assistant within 48 hours as part of Wing's virtual medical assistant services. They work inside your existing EHR and follow your practice workflows without job posts, interviews, or ramp time.
A healthcare virtual assistant handles the administrative layer of clinic operations including scheduling, EMR updates, insurance claims, and patient coordination. Wing's virtual assistant services make sense when admin is pulling clinical staff away from patients or billing is falling behind. For billing specifically, see Wing's Medical Billing Outsourcing page.
Yes. Every Wing medical virtual assistant operates under HIPAA protocols, comprehensive NDAs, and role-based access controls. Explore how Wing solves broader healthcare admin bottlenecks.
Wing's medical virtual assistant services start at $1,099/month part-time and $1,799/month full-time. Pricing varies based on experience, location, and bilingual needs. Book a call for the right fit.
Wing is ISO 27001 compliant and SOC 2 certified, with HIPAA-compliant workflows and role-based access controls. Patient records are encrypted in transit and at rest.