Healthcare Virtual Assistant Services

Your Clinical Staff Shouldn't Be Doing Their Own Admin

  • Cut billing errors by up to 35% with dedicated support.
  • Process insurance claims up to 25% faster.
  • One assistant owns your admin. Your clinical team stays clinical.
4.8/5 avg.
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Product Hunt
  • Leader in Managed Virtual Assistant Services
Healthcare
10,000+ Active Assistants Powering 10,000+ Companies

What Wing Assistants Get Done Every Day

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Patient schedules managed, appointments confirmed. No reschedule requests left unresolved.

  • Updated in Epic
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EMR records updated, intake forms prepared. No patient information left unlogged.

  • Entered in Athenahealth
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Insurance claims processed, coverage verified. No billing details left unrecorded.

  • Processed in Kareo
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Lab coordination completed, follow-up tasks tracked. No provider messages left unactioned.

  • Logged in Athenahealth

Your Healthcare Virtual Assistant Handles

01
Scheduling & Support
  • Manage Patient Schedules
  • Confirm Appointment Times
  • Handle Reschedule Requests
02
Medical Admin & EMR
  • Update EMR Records
  • Log Patient Information
  • Prepare Intake Forms
03
Billing & Insurance
  • Process Insurance Claims
  • Verify Patient Coverage
  • Record Billing Details
04
Clinic Coordination
  • Coordinate With Labs
  • Manage Provider Messages
  • Track Follow-Up Tasks
05
Documentation & Reporting
  • Prepare Visit Notes
  • Organize Patient Files
  • Compile Daily Reports

How it Works

Be as involved (or uninvolved) as you prefer – our expert recruiters will guide you through every step, ensuring a smooth and seamless experience.
  • Step 1
    Meet us to discuss
    your requirements
  • Step 2
    We shortlist talents
    for your review
  • Step 3
    We interview and
    assess candidates
  • Step 4
    The perfect Wing Assistant joins your team

Measured Results Across Teams

Real companies. Defined ownership. Measurable outcomes.

Delegate Everything but Leadership.

Admin Is Pulling Your Team Away From Patient Care

Your clinical staff can’t manage patients and admin at the same time. But none of it stops.

Your Wing virtual medical assistant works inside Epic, Athenahealth, and Kareo until everything is logged, processed, and off your team’s plate.

Built So Your Clinical Team Never Touches Admin Again

One dedicated healthcare VA for doctors matched to your practice, trained by Wing, and backed by a support team that keeps patient admin accurate, HIPAA compliant, and off your clinical team.

Flexible, No-Commitment Monthly Plans

Add or reduce hours as your practice needs shift. No contracts, no restructuring, and no changes to how your assistant works or your workflows run.

Secure and Compliance-Ready

Wing is ISO 27001 compliant, SOC 2 certified, and HIPAA compliant. Patient and billing data are encrypted in transit and at rest.

NDAs and Custom Healthcare Policies

Patient information stays protected with comprehensive NDAs and policies aligned to your practice compliance, documentation, and confidentiality standards.

Coverage That Doesn’t Break

One dedicated virtual assistant for doctors handles your practice admin day-to-day. Coverage continues without losing context when availability changes.

We Meet Challenging Talent Needs and Ensure Ongoing Success

Our resources and systems are designed to deliver tailored solutions that go beyond the basics, empowering your business to thrive.

Benefit from a dedicated Client Success Manager (CSM) who will be your single point of contact for all your needs. Your CSM will ensure smooth onboarding, provide ongoing support, and proactively address any concerns to maximize the value of our services.

We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.

Your assistant isn't alone. They're supervised by both Wing's Team Captains and Supervisors.

Additionally, you can opt-in to use sophisticated artificial intelligence technology that flags potential issues ahead of time to our supervisory team, who work to proactively resolve issues.

If quality is your goal, Wing remains the best choice in this industry.

We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.

Rolepage We Meetsec

Operational Ownership, Powered by the Wing Workspace App

Wing doesn’t just assign an assistant. We run execution through a centralized, human + AI–powered workspace built to keep work moving around the clock.

  • Real-time task visibility and status tracking
  • Documented workflows with built-in oversight
  • Structured handoffs and cross-time-zone continuity
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Highly Rated by Operations & Leadership Teams

4.5

Google Cicle
123 Reviews on Google

4.7

Capterra N
51 Reviews on Capterra

4.8

Goodfirms N
10 Reviews on Goodfirms

4.8

Clutch N
18 Reviews on Clutch

Hundreds of Stellar Client Reviews

Clutch N
Overall, I have been very pleased with each aspect of hiring my Wing VA. We were looking at a variety of virtual assistant programs; what made us choose Wing was the fact that their talent had specific marketing experience... Working with Wing is seamless. They have a robust platform that makes communicating with our VA incredibly easy. It also helps that they act quickly and are incredibly responsive...
Christine Mulvey
Christine Mulvey
Director of Marketing
charlesgate.com
Google Cicle
I've had the best VA experience so far after multiple tries. The app is easy to use to communicate and create tasks, there's loads of real-person communication, and my assistant was so capable at MANY things. He was so good that every week I found more things I could take off my plate and all for a low fixed price per month. Great value and it's taken a lot of stress off me.
Kelsey Galarza
Kelsey Galarza
Co-founder, Orange Marketing orangemarketing.com
Google Cicle
Amazing service! Excellent customer support and the work done by my assistant Kirti S. from Wing is top notch. I’ve enjoyed the help and the genuine personality and willingness to learn. Also a big call out to Maryann U. my customer success manager. She is fantastic and so full of life.
Chris Mullaly
Chris Mullaly
Founder and Managing Partner spiruscapitalpartners.com
Capterra N
Wing is an innovative software-powered interface to virtual assistants. Wing has provided a software-augmented virtual assistant service that's unique in the field. Just as important as the software platform is the quality of their assistants behind the scene. Their ability to organize and run a process of matching our needs with available talent was successful. Wing is easy to use.
Roy Chua
Roy Chua
Principal AvidThink avidthink.com
Google Cicle
Wing provides exceptional Virtual Assistant services and an accompanying productivity platform. Using Wing has been incredibly beneficial for our business, allowing us to explore some things in far more depth, or scale up some operations more effectively. Some of the benefits far exceed what you might expect from a virtual assistant in terms of capabilities and outside traditional administrative work.
Dylan Schiemann
Dylan Schiemann
Co-Founder &CEO
livingspec.com
1921
What I like best about Wing is the quality and reliability of their virtual assistants. We started with one assistant and were so happy with the experience that we’ve since onboarded additional VAs. I’ve also confidently recommended Wing to colleagues and contacts looking for virtual assistant services. The combination of strong support, trustworthy assistants, and a seamless experience is what sets Wing apart for me.
Marysa C
Marysa C.
Mid-Market (51-1000 emp.)

Healthcare Virtual Assistant Pricing

Choose part-time or full-time, with a global or US-based virtual medical assistant. Bilingual support is available if needed.
One person stays responsible for your practice admin. Nothing falls behind or comes back to your clinical team.

Full-Time
RECOMMENDED

$1799/Month

  • 160 Hours per month
  • Dedicated Healthcare Virtual Assistant
  • Free replacement
  • Customer Success Manager
  • Rigorous quality control and supervision
  • Wing Workspace App
  • Your timezone - any hours you want
  • Share with colleagues
  • Unlimited file sharing/storage
Part-Time

$1099/Month

  • 80 Hours per month
  • Dedicated Healthcare Virtual Assistant
  • Free replacement
  • Customer Success Manager
  • Rigorous quality control and supervision
  • Wing Workspace App
  • Your timezone—choose from designated slots
  • Share is limited
  • 10 GB file sharing/storage limit

Popular Questions

A dedicated virtual assistant from Wing manages patient scheduling, updates EMR records, processes insurance claims, coordinates with labs and providers, and handles billing tasks inside Epic, Athenahealth, and Kareo. Whether you call it a virtual medical administrative assistant or a virtual medical office assistant, your clinical team stays focused on patient care.

Looking to hire a virtual assistant for medical admin? Wing matches you with a dedicated assistant within 48 hours as part of Wing's virtual medical assistant services. They work inside your existing EHR and follow your practice workflows without job posts, interviews, or ramp time.

A healthcare virtual assistant handles the administrative layer of clinic operations including scheduling, EMR updates, insurance claims, and patient coordination. Wing's virtual assistant services make sense when admin is pulling clinical staff away from patients or billing is falling behind. For billing specifically, see Wing's Medical Billing Outsourcing page.

Wing replaces them within 24 hours at no extra cost. Context stays in Wing Workspace so scheduling, billing, and records don't reset.

Yes. Every Wing medical virtual assistant operates under HIPAA protocols, comprehensive NDAs, and role-based access controls. Explore how Wing solves broader healthcare admin bottlenecks.

Wing's medical virtual assistant services start at $1,099/month part-time and $1,799/month full-time. Pricing varies based on experience, location, and bilingual needs. Book a call for the right fit.

Dedicated. Your Wing virtual healthcare assistant works exclusively on your account, building familiarity with your providers and workflows over time.
Your Wing assistant works inside Epic, Athenahealth, Kareo, and other platforms your practice uses. Wing assistants are AI-trained and proficient in modern healthcare tools.
AI can draft templates and flag missing fields. It can't manage a patient escalation or notice when a record is inconsistent with a prior visit. Your Wing assistant knows your providers and your standards after months on the account.

Wing is ISO 27001 compliant and SOC 2 certified, with HIPAA-compliant workflows and role-based access controls. Patient records are encrypted in transit and at rest.