The Healthcare Admin Bottleneck

The Paperwork Doesn't Stop. The Patient Care Does.

When admin has no owner, it finds one. Wing makes sure it’s not your providers.

Dedicated assistant embedded in your EHR and scheduling tools.
Owns scheduling, documentation, and claims follow-up end-to-end.
Providers see patients. The admin layer handles itself.

4.8/5 avg.

Leader in Managed Virtual Assistant Services

50% faster clinic workflows
Live in 24–48 hours
HIPAA-Trained Assistants

10,000+ Active Assistants Powering 10,000+ Companies

Every New Patient Adds More Admin. Not More Coverage.

More clients, more cases, more documents, more deadlines.

When Healthcare Admin Has No Owner, Patients Feel It

Here’s the difference a dedicated owner makes.

Before

Patients call and wait a day for a callback
Insurance verification happens the day of the visit
Providers stay late to finish documentation
Non-clinical hours grow while patient care waits

After

Every patient inquiry gets a same-day response
Every visit is verified before the patient arrives
Documentation stays current without providers touching it
Providers see more patients because admin stops landing on them

This is what a healthcare practice looks like 48 hours after Wing takes over.

How Wing Keeps Clinical Time Free for Patients

Every admin task has a dedicated owner from day one. Wing adds the structure to keep it that way.

Every Admin Task Has a Dedicated Owner.

Your assistant is embedded in your EHR, scheduling tools, and billing workflows—owning scheduling, documentation, and claims end-to-end.

Documentation and Compliance Stay Current.

Records, verifications, and prior authorizations get updated before they create gaps. Providers step in only when something needs clinical judgment.

Volume Grows. The Clinical Team Stays Focused.

Backup coverage and ongoing oversight mean no gaps, no resets, no provider staying late because admin got busy.

Why Most Models Still Leave Providers Doing the Work

Every alternative leaves gaps in the admin layer. Wing is the only model built to close them.

Category	Wing	Full-Time Hire	Freelancer	Agency
Ownership	Every task owned end-to-end	No one owns it, providers absorb it	Tasks only, front office isn't covered	Project only, documentation falls through
Oversight	Managed for you, nothing gets missed	You manage it or it slips	You check quality or errors show	You manage the account or gaps appear
Continuity	No gaps, no task left unowned	One person out, admin stops	No backup, providers absorb it	No dedicated coverage, compliance at risk
Scalability	More patients, same coverage	More patients means hiring again	More patients means another contractor	More patients means a new scope
Cost	From $699/mo, managed	$4,000–$6,000/mo fully loaded	Hourly, no ceiling	Project-based, hard to predict

Practices That Stopped Losing Clinical Time to Admin

Real practices. Clinical time back where it belongs.

"The recruitment process was absolutely wonderful. Everyone at Wing was knowledgeable and friendly."

—Carlos Baltazar, Manager of Office Operations & HR, Provida Family Medicine

Provida Family Medicine had no dedicated admin owner. Scheduling delays and billing errors were eating into clinical time. Wing took over completely.

50% faster clinic admin workflows
35% fewer billing errors
40% higher patient satisfaction

"Wing was available to assist me with a well-trained, highly functioning assistant who integrated easily into our practice."

—Stephen Schneider, Clinical Director, Bryant West Psychology

Bryant West Psychology was spending 25+ hours weekly on admin instead of patient care. Wing took over without disrupting clinical operations.

25+ hours per week reclaimed for clinical work
50% fewer manual emails and follow-ups
40% faster recruiting and onboarding

Still losing clinical time to admin?

Every hour spent on paperwork is an hour a patient didn't get care.

Live in 24–48 hours
Plans from $699/month

No long-term contract
Cancel anytime

You're Live in 48 Hours. Here's How.

Step 1

We Find Admin Drains

We identify where healthcare admin depends on your team and define clear ownership from day one.

Step 2

We Match You with Your VA

Wing matches you with a HIPAA-trained assistant based on your EHR, scheduling tools, and clinical workflows.

Step 3

Live in 24–48 Hours

Your assistant is set up and working immediately—no lengthy onboarding required.

Step 4

Wing Manages the Rest

Performance, quality, and backup coverage are handled by Wing, not you.

Roles That Take Over the Clinical Admin Layer

Start with one. Expand as the workload grows.

Healthcare Virtual Assistant

Handles scheduling, intake coordination, and insurance verification so providers stay focused on patients.

Medical Scribe

Manages real-time documentation and EHR updates so providers stop staying late to finish notes.

Healthcare Receptionist

Answers calls, books appointments, and handles patient communication so the front desk stays covered. See

Medical Billing Specialist

Submits claims, follows up on denials, and tracks outstanding balances so revenue cycle stays current.

What Healthcare Teams Ask Before Starting

Is Wing HIPAA compliant and can assistants handle patient data?

Yes—and this is non-negotiable for us too. Wing is HIPAA compliant and SOC 2 certified. All assistants handling patient data work under a Business Associate Agreement (BAA), operate inside your existing tools, and follow Wing's security protocols for data handling and access throughout the engagement.

Will the assistant understand healthcare workflows and EHR systems?

Yes, and that's by design. Before your dedicated healthcare virtual assistant starts, Wing identifies exactly where admin depends on your team and defines clear ownership from the start. Your assistant is matched based on your EHR, scheduling tools, and clinical workflows—not assigned randomly.

Will someone still have to manage them every day?

No. Your dedicated healthcare assistant works within clear decision boundaries and handles scheduling, documentation support, and billing independently. Providers only get pulled in when something genuinely needs clinical judgment. Wing provides ongoing oversight so you never have to manage the admin layer yourself.

What if it's not a good fit?

Wing monitors performance throughout the engagement. If something isn't working, Wing will retrain or replace your healthcare assistant at no extra cost. The goal is continuity—the admin layer should never break because of a disruption.

What does it cost?

General virtual assistant support starts at $699/month part-time and $999/month full-time. Pricing varies based on experience, location, and bilingual requirements. Dedicated healthcare assistants, medical scribes, and billing specialists are available at different price points depending on the role. No long-term contract required.

What's the difference between Wing and a medical staffing agency?

A medical staffing agency gives you someone to onboard, supervise, and replace. Wing gives the admin layer a dedicated owner and manages everything for you—matching, training, quality oversight, and backup coverage. You get the output of a professional healthcare virtual assistant for small practices or large clinics without the management overhead.

Does Wing sign a Business Associate Agreement?

Yes. Wing signs a BAA with healthcare clients before any patient data is accessed. All assistants operate within HIPAA-compliant workflows, use secure tools, and follow Wing's data handling protocols throughout the engagement.

Your Patient Data Stays Secure and HIPAA Compliant

Your assistant works inside your systems. Wing is built to handle sensitive workflows from day one.

SOC 2 Certified

HIPAA Compliant

Managed Devices & VDI Support

Access Controls & Auditability

Paperwork Hours Are Patient Hours Lost

You've seen how Wing works. The only thing left is giving the admin layer a dedicated owner.
One clinic saw 50% faster clinic workflows after Wing took over.

Plans from $699/month
Live in 24–48 hours

No long-term contract
Cancel anytime

The Paperwork Doesn't Stop. The Patient Care Does.

Every New Patient Adds More Admin. Not More Coverage.

When Healthcare Admin Has No Owner, Patients Feel It

How Wing Keeps Clinical Time Free for Patients

Why Most Models Still Leave Providers Doing the Work

Practices That Stopped Losing Clinical Time to Admin

Still losing clinical time to admin?

Every hour spent on paperwork is an hour a patient didn't get care.

You're Live in 48 Hours. Here's How.

We Find Admin Drains

We Match You with Your VA

Live in 24–48 Hours

Wing Manages the Rest

Roles That Take Over the Clinical Admin Layer

What Healthcare Teams Ask Before Starting

Your Patient Data Stays Secure and HIPAA Compliant

Paperwork Hours Are Patient Hours Lost

You've seen how Wing works. The only thing left is giving the admin layer a dedicated owner.
One clinic saw 50% faster clinic workflows after Wing took over.

Wing Assistant
2150 Shattuck Ave,
Berkeley, CA 94704

251 Little Falls Drive,
Wilmington, DE 19808

We're Hiring

Digital Marketing Assistant

Virtual Assistant

Customer Service Reps

+ Many other positions!

The Paperwork Doesn't Stop. The Patient Care Does.

Every New Patient Adds More Admin. Not More Coverage.

When Healthcare Admin Has No Owner, Patients Feel It

How Wing Keeps Clinical Time Free for Patients

​​Why Most Models Still Leave Providers Doing the Work

Practices That Stopped Losing Clinical Time to Admin

Still losing clinical time to admin?

Every hour spent on paperwork is an hour a patient didn't get care.

You're Live in 48 Hours. Here's How.

We Find Admin Drains

We Match You with Your VA

Live in 24–48 Hours

Wing Manages the Rest

Roles That Take Over the Clinical Admin Layer

What Healthcare Teams Ask Before Starting

Your Patient Data Stays Secure and HIPAA Compliant

Paperwork Hours Are Patient Hours Lost

You've seen how Wing works. The only thing left is giving the admin layer a dedicated owner. One clinic saw 50% faster clinic workflows after Wing took over.

Wing Assistant2150 Shattuck Ave,Berkeley, CA 94704

251 Little Falls Drive, Wilmington, DE 19808

We're Hiring

Digital Marketing Assistant

Virtual Assistant

Customer Service Reps

+ Many other positions!

Why Most Models Still Leave Providers Doing the Work

You've seen how Wing works. The only thing left is giving the admin layer a dedicated owner.
One clinic saw 50% faster clinic workflows after Wing took over.

Wing Assistant
2150 Shattuck Ave,
Berkeley, CA 94704

251 Little Falls Drive,
Wilmington, DE 19808