Mental Health Virtual Assistant

Stop Letting Admin Spill Into Client Care

RATED ⭐⭐⭐⭐⭐

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What Your Mental Health Virtual Assistant Handles

Intake & Access Coordination

Book therapy sessions

Send intake paperwork

Route new referrals

Patient Engagement & Follow-Up

Send appointment reminders

Follow up no-shows

Complete client check-ins

Care Navigation Support

Match clients to clinicians

Coordinate outside referrals

Share community resources

Documentation & Measurement

Collect PHQ-9 screenings

Upload intake forms

Update attendance records

Insurance & Authorization Support

Verify behavioral health benefits

Track prior authorizations

Submit required documentation

Communication & Front Office

Answer client calls

Return portal messages

Organize shared inbox

Daily Practice Update

Travel 1

Got back to 14 new inquiries. Everyone’s placed with the clinician that fits their needs.

Vector

Reviewed two authorizations Coverage confirmed before sessions.

Group 1597880889

Had three cancellations this week. Filled them from the waitlist.

Noun Tracking 7848499

One claim denial was tied to a coding issue. Corrected it and resubmitted.

Noun Report 5289233

Cleaned up intake files. Consents signed, releases uploaded. Everything indexed in the EHR.

Invoice 1

Found a few incomplete charts from earlier in the week and reconciled them.

How it Works

Be as involved (or uninvolved) as you prefer – our expert recruiters will guide you through every step, ensuring a smooth and seamless experience.

  • Meet us to discuss your requirements

  • We shortlist talents for your review

  • We interview and assess candidates

  • The perfect Wing Assistant joins your team

Wing Roleservice Test

Real Results Delivered by Wing Virtual Assistants

Hear How Our Assistants Help Businesses Thrive

More Virtual Assistant Services

We offer 25+ distinct plans in sales, marketing, customer service, and other operational areas. We also have dedicated industry-focused services such as Real Estate Assistants, Healthcare Virtual Assistants and E-Commerce Virtual Assistants.

Speak to a Wing Expert and find the right fit for your business.

Real Estate VA

Real Estate Assistant

Real Estate Assistant

All-round help for your property listings

Book a Call
Healthcare VA

Healthcare Assistant

Healthcare Assistant

Helps co-ordinate appointments with patients, data-entry and insurance filing

Book a Call
8

Personal Assistant

Personal Assistant

Manages your calendar both at work and outside of it

Book a Call
03

Executive Assistant

Executive Assistant

Discover expert-tier talent to help with presentations, proposals and more

Book a Call
Digital Marketing VA

Digital Marketing VA

Digital Marketing VA

Discover experts in ppc ads, email marketing and growth

Book a Call
7

Sales Development Rep

Sales Development Rep

Engages with prospects, grows your sales pipeline and drives sales

Book a Call
04

Bookkeeping Assistant

Bookkeeping Assistant

Tracks expenses, maintain your books and reconcile statements

Book a Call
CSR

Customer Service Rep

Customer Service Rep

Delivers responsive and professional customer support for general queries, complaints and feedbacks

Book a Call

You Don’t Need to Hire Another Admin

Your Wing mental health virtual assistant works only with your practice during scheduled hours. They learn how you run intake, scheduling, and documentation so you’re not constantly retraining someone new.
No shared call pools. No rotating assistants. Just consistent front-office support that understands your workflow.

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Structured Support Without the Hiring Risk

You shouldn’t have to manage onboarding, compliance, or coverage on your own. Wing’s virtual assistant support gives you structured support, clear confidentiality standards, and the flexibility to scale hours as your caseload grows.

Increase hours when intake volume rises. Scale back when things slow down. No long-term contracts or added payroll burden.
Every assistant works under signed NDAs and follows your intake, documentation, and routing rules.

Wing is SOC 2–certified and HIPAA-compliant. Client data is encrypted in transit and at rest, access is restricted, and activity is logged.

Add hours or additional assistants as your practice expands. Support adjusts without restarting the hiring process.

We Meet Challenging Talent Needs and Ensure Ongoing Success

Our resources and systems are designed to deliver tailored solutions that go beyond the basics, empowering your business to thrive. 

Benefit from a dedicated Client Success Manager (CSM) who will be your single point of contact for all your needs. Your CSM will ensure smooth onboarding, provide ongoing support, and proactively address any concerns to maximize the value of our services.

We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.

Your assistant isn't alone. They're supervised by both Wing's Team Captains and Supervisors. 

Additionally, you can opt-in to use sophisticated artificial intelligence technology that flags potential issues ahead of time to our supervisory team, who work to proactively resolve issues.

If quality is your goal, Wing remains the best choice in this industry. 

We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.

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FREE

Effortless Remote Work Management With the Wing Workspace App

Wing Workspace App on Google Play
Wing Workspace App on Apple AppStore
Wing Workspace App for Windows
  • Screen recording
  • Task tracking, KANBAN boards
  • Chat
  • File sharing
  • Upskilling and training
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Hundreds of Stellar Client Reviews

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Overall, I have been very pleased with each aspect of hiring my Wing VA. We were looking at a variety of virtual assistant programs; what made us choose Wing was the fact that their talent had specific marketing experience... Working with Wing is seamless. They have a robust platform that makes communicating with our VA incredibly easy. It also helps that they act quickly and are incredibly responsive...
Christine Mulvey
Christine MulveyDirector of Marketing
charlesgate.com
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Amazing service! Excellent customer support and the work done by my assistant Kirti S. from Wing is top notch. I’ve enjoyed the help and the genuine personality and willingness to learn. Also a big call out to Maryann U. my customer success manager. She is fantastic and so full of life.
Best decision you can make for your business is to work with Wing. Thanks Team.
Chris Mullaly
Chris MullalyFounder and Managing Partner
spiruscapitalpartners.com
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Wing provides exceptional Virtual Assistant services and an accompanying productivity platform. Using Wing has been incredibly beneficial for our business, allowing us to explore some things in far more depth, or scale up some operations more effectively. Some of the benefits far exceed what you might expect from a virtual assistant in terms of capabilities and outside traditional administrative work.
Dylan Schiemann
Dylan SchiemannCo-Founder & CEO
livingspec.com
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I've had the best VA experience so far after multiple tries. The app is easy to use to communicate and create tasks, there's loads of real-person communication, and my assistant was so capable at MANY things. He was so good that every week I found more things I could take off my plate and all for a low fixed price per month. Great value and it's taken a lot of stress off me.
Kelsey Galarza
Kelsey GalarzaCo-founder,
Orange Marketing
orangemarketing.com
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Wing is an innovative software-powered interface to virtual assistants. Wing has provided a software-augmented virtual assistant service that's unique in the field. Just as important as the software platform is the quality of their assistants behind the scene. Their ability to organize and run a process of matching our needs with available talent was successful. [Wing is] easy to use.
Roy Chua
Roy ChuaPrincipal
AvidThink
avidthink.com

Mental Health Virtual Assistant Pricing

If your caseload is growing but you don’t want to add another salary, this is the alternative. Get dedicated support without taking on payroll overhead or long-term contracts.

Full-Time

RECOMMENDED

$1499 /mo

$1,799/Month

* For first 3 months, then $1499 /mo

Part-Time

36% Savings

$899 /mo

$1,099/Month

* For first 3 months, then $899 /mo

Google

Google

4.5
123 Reviews
4.8/5
Capterra

Capterra

4.7
51 Reviews
4.7/5
Good Firms

Goodfirms

4.8
10 Reviews
4.8/5
Clutch

Clutch

4.8
18 Reviews
4.8/5

Popular Questions

Yes. Your Mental Health Virtual Assistant works only with your practice during scheduled hours. They learn your intake flow, session scheduling structure, documentation standards, and billing process so you’re not retraining someone week after week.

You choose the hours. Coverage aligns with your caseload, session blocks, and administrative workload. Hours can expand during high-volume periods and adjust when demand stabilizes.

Yes. You can collaborate with your assistant from anywhere using the Wing app, Slack, email, or phone while maintaining structured access to your practice systems.

Within scheduled hours, you can delegate as many administrative tasks as needed. Appointment confirmations, benefits verification, documentation follow-ups, claims submission, and payment tracking can all be handled without per-task limits.

Extended and 24/7 coverage is available if your practice requires it. Growing clinics can expand hours without hiring additional in-house administrative staff.

Your Mental Health Virtual Assistant works directly inside your existing systems—EHR, email, Slack, phone, or messaging—so there’s no new platform to learn.

Wing Mental Health Virtual Assistants are screened, English-fluent professionals trained in intake coordination, scheduling, and behavioral health documentation workflows. They operate within structured oversight to maintain consistency and accuracy.

During scheduled hours, new requests and updates are acknowledged quickly so scheduling, billing, and follow-ups don’t stall.

Yes. Your assistant works directly inside the EHR and practice management systems your clinic already relies on using role-based access.

In addition to your dedicated assistant, you have access to a Client Success Manager for onboarding support and escalation when needed. Coverage continues without disrupting your practice’s workflow.