Stop Letting Admin Spill Into Client Care
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10–15 hours back each week from intake and insurance admin
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Intake, benefits, and follow-ups handled without after-hours charting
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Dedicated, HIPAA-compliant mental health virtual assistant support
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Leader in Managed Virtual Assistant Services
- 2M+ applicants screened annually
- 10,000+ companies supported
- 20+ countries














What Wing Assistants Get Done Every Day
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Logged in SimplePractice
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Checked in Availity
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Scheduled in TheraNest
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Updated in Epic
What Your Mental Health Virtual Assistant Handles
Intake & Access Coordination
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Book therapy sessions
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Send intake paperwork
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Route new referrals
Patient Engagement & Follow-Up
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Send appointment reminders
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Follow up no-shows
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Complete client check-ins
Care Navigation Support
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Match clients to clinicians
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Coordinate outside referrals
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Share community resources
Documentation & Measurement
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Collect PHQ-9 screenings
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Upload intake forms
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Update attendance records
Insurance & Authorization Support
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Verify behavioral health benefits
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Track prior authorizations
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Submit required documentation
Communication & Front Office
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Answer client calls
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Return portal messages
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Organize shared inbox
How it Works
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Step 1
Meet us to discuss
your requirements
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Step 2
We shortlist talents
for your review
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Step 3
We interview and
assess candidates
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Step 4
The perfect Wing Assistant joins your team
Measured Results Across Teams
Quistem
Needed executive ops owned.
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25% CEO time reclaimed
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9 workflows offloaded
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1,000+ days supported
Cybersecurity Startup
Needed outbound sales owned.
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2,080+ hours delivered
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22 sales workflows owned
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Sales system live (2 wks)
Provida Family Medicine
Needed clinic ops streamlined.
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50% faster admin ops
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35% fewer billing errors
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25% faster claims
Idaho Legal Estates
Needed intake owned.
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100+ hours reclaimed
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13+ hours saved weekly
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10 workflows fully owned
My Personal Mentors
Needed revenue stabilized.
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30+ deals closed monthly
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3,600+ clients supported
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48-hr inquiry resolution
Delegate Everything but Leadership.
More Virtual Assistant Services
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Executive AssistantDiscover expert-tier talent to help with presentations, proposals and more
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Sales Development RepEngages with prospects, grows your sales pipeline and drives sales
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Personal AssistantManages your calendar both at work and outside of it
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Real Estate AssistantAll-round help for your property listings
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Top 1% of TalentStart in one function, then expand coverage as the business grows.
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Healthcare AssistantHelps co-ordinate appointments with patients, data-entry and insurance filing
You Don’t Need to Hire Another Admin
Your Wing mental health virtual assistant works only with your practice during scheduled hours. They learn how you run intake, scheduling, and documentation so you’re not constantly retraining someone new.
No shared call pools. No rotating assistants. Just consistent front-office support that understands your workflow.
Structured Support Without the Hiring Risk
Flexible, Month-to-Month Support
Confidentiality and Practice Standards
HIPAA-Compliant and Secure
Coverage That Grows With Your Caseload
We Meet Challenging Talent Needs and Ensure Ongoing Success
Benefit from a dedicated Client Success Manager (CSM) who will be your single point of contact for all your needs. Your CSM will ensure smooth onboarding, provide ongoing support, and proactively address any concerns to maximize the value of our services.
We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.
Your assistant isn't alone. They're supervised by both Wing's Team Captains and Supervisors.
Additionally, you can opt-in to use sophisticated artificial intelligence technology that flags potential issues ahead of time to our supervisory team, who work to proactively resolve issues.
If quality is your goal, Wing remains the best choice in this industry.
We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.
Operational Ownership, Powered by the Wing Workspace App
Wing doesn’t just assign an assistant. We run execution through a centralized, human + AI–powered workspace built to keep work moving around the clock.
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Real-time task visibility and status tracking
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Documented workflows with built-in oversight
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Structured handoffs and cross-time-zone continuity


Get it on
App Store

Get it on
Google Play

Get it on
Microsoft
Highly Rated by Operations & Leadership Teams
4.5
4.7
4.8
4.8
Hundreds of Stellar Client Reviews
charlesgate.com
livingspec.com
Mental Health Virtual Assistant Pricing
$1,799/Month
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160 Hours per month
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Dedicated Mental Health Assistant
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Free replacement
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Customer Success Manager
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Rigorous quality control and supervision
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Wing Workspace App
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Your timezone - Any hours you want
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Share with colleagues
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Unlimited file sharing/storage
$1,099/Month
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80 Hours per month
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Dedicated Mental Health Assistant
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Free replacement
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Customer Success Manager
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Rigorous quality control and supervision
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Wing Workspace App
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Your timezone - Choose from designated slots
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Sharing is limited
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10 GB file sharing/storage limit
Popular Questions
Yes. Your Mental Health Virtual Assistant works only with your practice during scheduled hours. They learn your intake flow, session scheduling structure, documentation standards, and billing process so you’re not retraining someone week after week.
Your Mental Health Virtual Assistant works directly inside your existing systems—EHR, email, Slack, phone, or messaging—so there’s no new platform to learn.
You choose the hours. Coverage aligns with your caseload, session blocks, and administrative workload. Hours can expand during high-volume periods and adjust when demand stabilizes.
Wing Mental Health Virtual Assistants are screened, English-fluent professionals trained in intake coordination, scheduling, and behavioral health documentation workflows. They operate within structured oversight to maintain consistency and accuracy.
Yes. You can collaborate with your assistant from anywhere using the Wing app, Slack, email, or phone while maintaining structured access to your practice systems.
During scheduled hours, new requests and updates are acknowledged quickly so scheduling, billing, and follow-ups don’t stall.
Within scheduled hours, you can delegate as many administrative tasks as needed. Appointment confirmations, benefits verification, documentation follow-ups, claims submission, and payment tracking can all be handled without per-task limits.
Yes. Your assistant works directly inside the EHR and practice management systems your clinic already relies on using role-based access.
Extended and 24/7 coverage is available if your practice requires it. Growing clinics can expand hours without hiring additional in-house administrative staff.
In addition to your dedicated assistant, you have access to a Client Success Manager for onboarding support and escalation when needed. Coverage continues without disrupting your practice’s workflow.
