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Hire Managed Virtual Assistants






    Physical Therapy & Rehabilitation Virtual Assistant

    Prior Authorizations Shouldn't Lapse Between Visits

    NEW-Physical-Therapy-Rehabilitation-Assistant
    10,000+ Active Assistants Powering 10,000+ Companies

    What Wing Assistants Get Done Every Day

    Check (1)
    Prior auth request submitted for next week’s visits. No gap in coverage going into the schedule.
    • Submitted in payer portal
    Check (1)
    Insurance eligibility verified for tomorrow’s new patient. No surprise billing issues at check-in.
    • Checked in Availity
    Check (1)
    Denied claim flagged and follow-up initiated with payer. No unpaid balance sitting past 30 days.
    • Updated in WebPT
    Check (1)
    Plan of care sent to referring physician for signature. No therapy interruption waiting on paperwork.
    • Sent via EHR

    Your Physical Therapy Virtual Assistant Handles

    01
    Prior Authorization
    • Submit auth requests to payers
    • Track approval and denial status
    • Renew auths before visits lapse
    02
    Insurance Verification
    • Verify eligibility before visits
    • Confirm coverage and visit limits
    • Flag gaps before patients arrive
    03
    Patient Intake
    • Follow up on incoming referrals
    • Collect new patient intake forms
    • Confirm first appointments
    04
    Plan of Care Documentation
    • Prepare POC for physician signature
    • Track certification deadlines
    • Follow up on unsigned POC
    05
    Billing Follow-Up
    • Work denied and unpaid claims
    • Run and review aging reports
    • Follow up on outstanding balances
    06
    EHR & Records Management
    • Update records after auth changes
    • Log visit notes and auths
    • Keep documentation current

    How it Works

    Be as involved (or uninvolved) as you prefer – our expert recruiters will guide you through every step, ensuring a smooth and seamless experience.
    • Step 1
      Meet us to discuss
      your requirements
    • Step 2
      We shortlist talents
      for your review
    • Step 3
      We interview and
      assess candidates
    • Step 4
      The perfect Wing Assistant joins your team

    Measured Results Across Teams

    Real companies. Defined ownership. Measurable outcomes.

    Delegate Everything but Leadership.

    The Problem Isn't the Paperwork—It's What
    Slips Between Sessions

    You can’t track auth status and work denied claims while patients are back-to-back. But payers don’t pause. 

    Your Wing Virtual Assistant stays inside your EHR and payer portals until authorizations are current and claims are moving.

    How Wing Keeps Physical Therapy Operations Moving

    This isn’t a freelancer setup—one virtual assistant stays on your workflow, backed by support, so work doesn’t stall or reset between visits.

    Flexible, No-Commitment Monthly Support

    Add support when patient volume increases or auth load stacks up. Scale back when things stabilize without changing how work gets handled.

    NDAs and System-Level Access Control

    Your assistant works inside your EHR and payer portals with defined permissions. You control what gets accessed, updated, and submitted.

    Secure and Compliance-Ready

    Wing is SOC 2–certified and HIPAA-compliant. Data is encrypted in transit and at rest, with restricted and logged access.

    Coverage That Doesn't Lapse Between Visits

    One assistant stays on your workflow day to day. If coverage expands, work continues without re-explaining or losing context.

    We Meet Challenging Talent Needs and Ensure Ongoing Success

    Our resources and systems are designed to deliver tailored solutions that go beyond the basics, empowering your business to thrive.

    Benefit from a dedicated Client Success Manager (CSM) who will be your single point of contact for all your needs. Your CSM will ensure smooth onboarding, provide ongoing support, and proactively address any concerns to maximize the value of our services.

    We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.

    Your assistant isn't alone. They're supervised by both Wing's Team Captains and Supervisors.

    Additionally, you can opt-in to use sophisticated artificial intelligence technology that flags potential issues ahead of time to our supervisory team, who work to proactively resolve issues.

    If quality is your goal, Wing remains the best choice in this industry.

    We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.

    Rolepage We Meetsec

    Operational Ownership, Powered by the Wing Workspace App

    Wing doesn’t just assign an assistant. We run execution through a centralized, human + AI–powered workspace built to keep work moving around the clock.

    • Real-time task visibility and status tracking
    • Documented workflows with built-in oversight
    • Structured handoffs and cross-time-zone continuity
    App Img 2x (1)
    Logo (1)

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    Highly Rated by Operations & Leadership Teams

    4.5

    Google Cicle
    123 Reviews on Google

    4.7

    Capterra N
    51 Reviews on Capterra

    4.8

    Goodfirms N
    10 Reviews on Goodfirms

    4.8

    Clutch N
    18 Reviews on Clutch

    Hundreds of Stellar Client Reviews

    Clutch N
    Overall, I have been very pleased with each aspect of hiring my Wing VA. We were looking at a variety of virtual assistant programs; what made us choose Wing was the fact that their talent had specific marketing experience... Working with Wing is seamless. They have a robust platform that makes communicating with our VA incredibly easy. It also helps that they act quickly and are incredibly responsive...
    Christine Mulvey
    Christine Mulvey
    Director of Marketing
    charlesgate.com
    Google Cicle
    I've had the best VA experience so far after multiple tries. The app is easy to use to communicate and create tasks, there's loads of real-person communication, and my assistant was so capable at MANY things. He was so good that every week I found more things I could take off my plate and all for a low fixed price per month. Great value and it's taken a lot of stress off me.
    Kelsey Galarza
    Kelsey Galarza
    Co-founder, Orange Marketing orangemarketing.com
    Google Cicle
    Amazing service! Excellent customer support and the work done by my assistant Kirti S. from Wing is top notch. I’ve enjoyed the help and the genuine personality and willingness to learn. Also a big call out to Maryann U. my customer success manager. She is fantastic and so full of life.
    Chris Mullaly
    Chris Mullaly
    Founder and Managing Partner spiruscapitalpartners.com
    Capterra N
    Wing is an innovative software-powered interface to virtual assistants. Wing has provided a software-augmented virtual assistant service that's unique in the field. Just as important as the software platform is the quality of their assistants behind the scene. Their ability to organize and run a process of matching our needs with available talent was successful. Wing is easy to use.
    Roy Chua
    Roy Chua
    Principal AvidThink avidthink.com
    Google Cicle
    Wing provides exceptional Virtual Assistant services and an accompanying productivity platform. Using Wing has been incredibly beneficial for our business, allowing us to explore some things in far more depth, or scale up some operations more effectively. Some of the benefits far exceed what you might expect from a virtual assistant in terms of capabilities and outside traditional administrative work.
    Dylan Schiemann
    Dylan Schiemann
    Co-Founder &CEO
    livingspec.com
    1921
    What I like best about Wing is the quality and reliability of their virtual assistants. We started with one assistant and were so happy with the experience that we’ve since onboarded additional VAs. I’ve also confidently recommended Wing to colleagues and contacts looking for virtual assistant services. The combination of strong support, trustworthy assistants, and a seamless experience is what sets Wing apart for me.
    Marysa C
    Marysa C.
    Mid-Market (51-1000 emp.)

    Physical Therapy Virtual Assistant Pricing

    Choose part-time or full-time. Bilingual support is available if needed.

    Either way, one person stays responsible for your work, and nothing sits waiting or comes back half-done.

    Full-Time

    $1,299/Month

    • 160 Hours per month
    • Dedicated Physical Therapy VA
    • Free replacement
    • Customer Success Manager
    • Rigorous quality control and supervision
    • Wing Workspace App
    • Your timezone—any hours you want
    • Share with colleagues
    • Unlimited file sharing/storage
    Part-Time

    $650/Month

    • 80 Hours per month
    • Dedicated Physical Therapy VA
    • Free replacement
    • Customer Success Manager
    • Rigorous quality control and supervision
    • Wing Workspace App
    • Your timezone—choose from designated slots
    • Sharing is limited
    • 10 GB file sharing/storage limit

    Popular Questions

    Yes. You get a dedicated physical therapy assistant who stays on your auth cycle and billing queue during scheduled hours, so nothing needs to be re-explained or chased repeatedly.
    You choose the schedule based on your patient volume and authorization load. Whether you hire a physical therapy assistant part-time or full-time, coverage fits how your clinic operates.
    Yes. You can communicate with your assistant from anywhere using Slack, email, or the Wing app while they stay on your payer portals and EHR.
    Within scheduled hours, you can assign as much work as needed when you outsource physical therapy assistant support. Authorizations, billing follow-up, and intake continue without per-task limits or resets.
    Extended coverage is available if you need to book a physical therapy assistant across time zones or manage high patient volume consistently.
    Most clinics use Slack, email, or the Wing app. Your physical therapy assistant services fit into your existing workflow so auth updates and billing follow-ups don't get missed.
    Wing provides a professional physical therapy assistant who stays on authorizations, documentation, and claims so your front office doesn't fall behind between sessions.
    During scheduled hours, updates are handled quickly so auth requests and claim follow-ups don't sit or miss payer deadlines.
    Yes. Your assistant works inside tools like WebPT, Availity, Kareo, and payer portals with approved access.
    Yes. Many clinics get a physical therapy assistant for small business use when patient volume increases but internal follow-through on auths and billing can't keep up.