Stop Letting Phones Disrupt Patient Care

Yes. Wing’s virtual assistants for vets only with your clinic during your chosen scheduled hours. They learn your PIMS, scheduling flow, intake rules, and communication standards so you’re not re-explaining processes every week.

Most clinics use Slack, email, phone, or the Wing app. Your assistant works directly inside your approved systems so updates remain documented and visible.

You choose the hours. Coverage aligns with your appointment schedule, surgery blocks, and call volume. Hours can expand during busy periods and adjust when volume stabilizes.

Wing Veterinary Virtual Assistants are screened, English-fluent professionals trained in scheduling, intake coordination, and front-desk workflows. They operate within structured oversight to maintain consistency and accuracy.

Yes. You can collaborate with your Veterinary Virtual Assistant from anywhere using the Wing app, Slack, email, or phone while maintaining structured access to your clinic systems.

During scheduled hours, new requests and updates are acknowledged quickly so confirmations, callbacks, and follow-ups don’t sit.

Within scheduled hours, you can assign as many front-desk and administrative tasks as needed. Scheduling, client confirmations, follow-ups, invoice tracking, and insurance coordination can all be handled without per-task limits.

Yes. Your assistant works directly inside your practice management software, scheduling systems, and billing platforms using role-based access.

Extended and 24/7 coverage is available if your clinic requires it. Emergency hospitals and high-volume practices can expand hours without hiring additional in-house staff.

In addition to your dedicated assistant, you have access to a Client Success Manager for onboarding support and escalation when needed. Coverage continues without disrupting your clinic’s workflow.