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“The bilingual aspect and the flexibility of Wing has been beneficial for us.”
Isaiah Brooks
Tron Solar
RATED













42 inbound calls handled. Text queue cleared before lunch.
Two emergency red flags caught early, labored breathing and toxin ingestion routed immediately.
Wrong appointment types fixed before they disrupted surgery blocks. Three cleaned up.
Post-op incision checks completed, recheck visits booked, discharge notes updated.
Returned every voicemail and logged each post-op call inside PIMS.
Every client interaction documented so the doctor doesn’t get repeat questions.
Be as involved (or uninvolved) as you prefer – our expert recruiters will guide you through every step, ensuring a smooth and seamless experience.

Hear How Our Assistants Help Businesses Thrive
Tron Solar
La Jolla Group
Drone Brothers
Honey Nation Inc.
Provida Family Medicine
Soul Pathology
Superfiliate, Inc
All Things NWA
TJ21 Media Group
Meagher Injury Lawyers
Owner - Senior Care
Merchynt
Luxy
We offer 25+ distinct plans in sales, marketing, customer service, and other operational areas. We also have dedicated industry-focused services such as Real Estate Assistants, Healthcare Virtual Assistants and E-Commerce Virtual Assistants.
Speak to a Wing Expert and find the right fit for your business.
Helps co-ordinate appointments with patients, data-entry and insurance filing
Discover expert-tier talent to help with presentations, proposals and more
Engages with prospects, grows your sales pipeline and drives sales
Delivers responsive and professional customer support for general queries, complaints and feedbacks
Your Wing Veterinary Virtual Assistant works only with your clinic during scheduled hours. Vet office virtual assistants follow your intake rules, escalation protocols, and triage boundaries without diagnosing or crossing VCPR lines.
This isn’t shared staffing or generic admin help. It’s structured veterinary receptionist remote assistance designed for clinics that can’t afford dropped calls or workflow disruptions.
Increase hours during busy seasons. Scale back when things slow down. No long-term contracts or full-time payroll commitments.
Every assistant works under signed NDAs and follows your intake rules, routing protocols, and documentation standards.
Wing is SOC 2–certified and HIPAA-compliant. Patient data is encrypted, access is restricted, and activity is logged and monitored.
Add more hours or additional assistants as call volume grows. Your clinic stays covered without hiring more in-house staff.
Our resources and systems are designed to deliver tailored solutions that go beyond the basics, empowering your business to thrive.
Benefit from a dedicated Client Success Manager (CSM) who will be your single point of contact for all your needs. Your CSM will ensure smooth onboarding, provide ongoing support, and proactively address any concerns to maximize the value of our services.
We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.
Your assistant isn't alone. They're supervised by both Wing's Team Captains and Supervisors.
Additionally, you can opt-in to use sophisticated artificial intelligence technology that flags potential issues ahead of time to our supervisory team, who work to proactively resolve issues.
If quality is your goal, Wing remains the best choice in this industry.
We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.
Hiring another full-time receptionist isn’t always practical. A dedicated Veterinary Virtual Assistant gives you consistent front-desk coverage without payroll taxes, benefits, or long-term hiring commitments.
$1499 /mo
* For first 3 months, then $1499 /mo
$899 /mo
* For first 3 months, then $899 /mo
Yes. Wing’s virtual assistants for vets only with your clinic during your chosen scheduled hours. They learn your PIMS, scheduling flow, intake rules, and communication standards so you’re not re-explaining processes every week.
You choose the hours. Coverage aligns with your appointment schedule, surgery blocks, and call volume. Hours can expand during busy periods and adjust when volume stabilizes.
Yes. You can collaborate with your Veterinary Virtual Assistant from anywhere using the Wing app, Slack, email, or phone while maintaining structured access to your clinic systems.
Within scheduled hours, you can assign as many front-desk and administrative tasks as needed. Scheduling, client confirmations, follow-ups, invoice tracking, and insurance coordination can all be handled without per-task limits.
Extended and 24/7 coverage is available if your clinic requires it. Emergency hospitals and high-volume practices can expand hours without hiring additional in-house staff.
Most clinics use Slack, email, phone, or the Wing app. Your assistant works directly inside your approved systems so updates remain documented and visible.
Yes. Your assistant works directly inside your practice management software, scheduling systems, and billing platforms using role-based access.
In addition to your dedicated assistant, you have access to a Client Success Manager for onboarding support and escalation when needed. Coverage continues without disrupting your clinic’s workflow.
Wing
Wing Assistant
2150 Shattuck Ave,
Berkeley, CA 94704
251 Little Falls Drive,
Wilmington, DE 19808
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