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Virtual Medical Documentation Specialist

No More Charts Flagged After Coding

  • Charts are reviewed for gaps before coding starts
  • One person owns audits, queries, and follow-ups inside your EHR
  • Gaps are caught before coding so charts don’t get flagged later
Catch It Earlier
Plans & Pricing
No hiring, no chart chasing, no rework loops
4.8/5 avg.
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  • Leader in Managed Virtual Assistant Services
  • 2M+ applicants screened annually
  • 10,000+ companies supported
  • 20+ countries
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10,000+ Active Assistants Powering 10,000+ Companies
Builder
Chord
Harvard
Inexpress
Chicklila
Freedom Farmers
Berkley
Compas
Vivvi
Buena
Doordash
Clearpol
KW

What Wing Assistants Get Done Every Day

Check (1)

24 charts reviewed before coding started. No charts left untouched.

  • Checked in EHR
Check (1)

Documentation gaps flagged before billing review.

  • Updated in EHR
Check (1)

Provider queries sent for missing diagnoses and unclear notes.

  • Handled via EHR
Check (1)

Audited charts cleared so coding can move forward without delays

  • Updated in Charts

Your Virtual Medical Documentation Specialist Handles

01
Post-Visit Chart Audits
  • Audit visit documentation
  • Review completed charts
  • Check clinical completeness
02
Documentation Gap Detection
  • Detect documentation gaps
  • Identify missing diagnoses
  • Flag unclear documentation
03
Coding-Support Checks
  • Perform coding-support checks
  • Confirm diagnosis linkage
  • Verify documentation support
04
Medical Necessity Support
  • Verify medical necessity docs
  • Link services to diagnoses
  • Confirm treatment justification
05
Provider Query Coordination
  • Prepare provider queries
  • Track query responses
  • Clarify clinical notes
06
Provider Feedback Workflows
  • Run provider feedback workflows
  • Share documentation feedback
  • Highlight documentation patterns
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How it Works

Be as involved (or uninvolved) as you prefer – our expert recruiters will guide you through every step, ensuring a smooth and seamless experience.
  • Step 1
    Meet us to discuss
    your requirements
  • Step 2
    We shortlist talents
    for your review
  • Step 3
    We interview and
    assess candidates
  • Step 4
    The perfect Wing Assistant joins your team

Measured Results Across Teams

Real companies. Defined ownership. Measurable outcomes.
Quistem 01

Quistem

Needed executive ops owned.

  • 25% CEO time reclaimed
  • 9 workflows offloaded
  • 1,000+ days supported
Read the Case Study
Cybersecurity Startup

Cybersecurity Startup

Needed outbound sales owned.

  • 2,080+ hours delivered
  • 22 sales workflows owned
  • Sales system live (2 wks)
Read the Case Study
Provida Family Medicine

Provida Family Medicine

Needed clinic ops streamlined.

  • 50% faster admin ops
  • 35% fewer billing errors
  • 25% faster claims
Read the Case Study
Idaho Legal Estates

Idaho Legal Estates

Needed intake owned.

  • 100+ hours reclaimed
  • 13+ hours saved weekly
  • 10 workflows fully owned
Read the Case Study
Personal Mentors

My Personal Mentors

Needed revenue stabilized.

  • 30+ deals closed monthly
  • 3,600+ clients supported
  • 48-hr inquiry resolution
Read the Case Study

Delegate Everything but Leadership.

Talk to Our Team
Plans & Pricing

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Charts Get Flagged When
No One Reviews Them First

You can’t review every chart before coding, but documentation still needs to be complete before it moves forward. Your Wing Virtual Assistant works inside your EHR to review, flag, and follow up on documentation before gaps reach coding or delay billing.

How Wing Keeps Charts Clean Without You

This isn’t a freelancer setup. One person owns your chart review, backed by Wing support, so gaps don’t get missed or come back to you.

Flexible, No-Commitment Monthly Support

When chart volume increases, reviews don’t fall behind. Coverage expands so documentation stays complete.

Secure and Compliance-Ready

Wing is SOC 2–certified and HIPAA-compliant. Data is encrypted (SSL 2048-bit, AES-256) with restricted, logged access.

NDAs and Role-Based Access Control

Your assistant works within defined permissions. Updates happen without needing you to double-check.

Dedicated Assistant with Backup Coverage

One assistant owns your chart audits. If something changes, coverage steps in so documentation gaps don’t hold up coding.

We Meet Challenging Talent Needs and Ensure Ongoing Success

Our resources and systems are designed to deliver tailored solutions that go beyond the basics, empowering your business to thrive.

Benefit from a dedicated Client Success Manager (CSM) who will be your single point of contact for all your needs. Your CSM will ensure smooth onboarding, provide ongoing support, and proactively address any concerns to maximize the value of our services.

We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.

Your assistant isn't alone. They're supervised by both Wing's Team Captains and Supervisors.

Additionally, you can opt-in to use sophisticated artificial intelligence technology that flags potential issues ahead of time to our supervisory team, who work to proactively resolve issues.

If quality is your goal, Wing remains the best choice in this industry.

We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.

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Operational Ownership, Powered by the Wing Workspace App

Wing doesn’t just assign an assistant. We run execution through a centralized, human + AI–powered workspace built to keep work moving around the clock.

  • Real-time task visibility and status tracking
  • Documented workflows with built-in oversight
  • Structured handoffs and cross-time-zone continuity
Book a Demo
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Highly Rated by Operations & Leadership Teams

4.5

Google Cicle
123 Reviews on Google

4.7

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51 Reviews on Capterra

4.8

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10 Reviews on Goodfirms

4.8

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18 Reviews on Clutch

Hundreds of Stellar Client Reviews

Clutch N
Overall, I have been very pleased with each aspect of hiring my Wing VA. We were looking at a variety of virtual assistant programs; what made us choose Wing was the fact that their talent had specific marketing experience... Working with Wing is seamless. They have a robust platform that makes communicating with our VA incredibly easy. It also helps that they act quickly and are incredibly responsive...
Christine Mulvey
Christine Mulvey
Director of Marketing
charlesgate.com
Google Cicle
I've had the best VA experience so far after multiple tries. The app is easy to use to communicate and create tasks, there's loads of real-person communication, and my assistant was so capable at MANY things. He was so good that every week I found more things I could take off my plate and all for a low fixed price per month. Great value and it's taken a lot of stress off me.
Kelsey Galarza
Kelsey Galarza
Co-founder, Orange Marketing orangemarketing.com
Google Cicle
Amazing service! Excellent customer support and the work done by my assistant Kirti S. from Wing is top notch. I’ve enjoyed the help and the genuine personality and willingness to learn. Also a big call out to Maryann U. my customer success manager. She is fantastic and so full of life.
Chris Mullaly
Chris Mullaly
Founder and Managing Partner spiruscapitalpartners.com
Capterra N
Wing is an innovative software-powered interface to virtual assistants. Wing has provided a software-augmented virtual assistant service that's unique in the field. Just as important as the software platform is the quality of their assistants behind the scene. Their ability to organize and run a process of matching our needs with available talent was successful. Wing is easy to use.
Roy Chua
Roy Chua
Principal AvidThink avidthink.com
Google Cicle
Wing provides exceptional Virtual Assistant services and an accompanying productivity platform. Using Wing has been incredibly beneficial for our business, allowing us to explore some things in far more depth, or scale up some operations more effectively. Some of the benefits far exceed what you might expect from a virtual assistant in terms of capabilities and outside traditional administrative work.
Dylan Schiemann
Dylan Schiemann
Co-Founder &CEO
livingspec.com
1921
What I like best about Wing is the quality and reliability of their virtual assistants. We started with one assistant and were so happy with the experience that we’ve since onboarded additional VAs. I’ve also confidently recommended Wing to colleagues and contacts looking for virtual assistant services. The combination of strong support, trustworthy assistants, and a seamless experience is what sets Wing apart for me.
Marysa C
Marysa C.
Mid-Market (51-1000 emp.)
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Virtual Medical Documentation Specialist Pricing

Choose part-time or full-time, with a U.S.-based or global assistant.
Either way, you have consistent ownership over your chart review and documentation, and work doesn’t come back to you.

Need help?
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Live Chat
Live Chat

6-9 PM PST weekdays
Full-Time
16% Savings

$1,199/Month

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Get a Free Demo
  • 160 Hours per month
  • Dedicated Medical Documentation VA
  • Free replacement
  • Customer Success Manager
  • Rigorous quality control and supervision
  • Wing Workspace App
  • Your timezone—any hours you want
  • Share with colleagues
  • Unlimited file sharing/storage
Part-Time

$600/Month

Sign Up
Get a Free Demo
  • 80 Hours per month
  • Dedicated Medical Documentation VA
  • Free replacement
  • Customer Success Manager
  • Rigorous quality control and supervision
  • Wing Workspace App
  • Your timezone—choose from designated slots
  • Sharing is limited
  • 10 GB file sharing/storage limit

Popular Questions

Yes. Your Medical Documentation Specialist works only with your team during scheduled hours. They learn how your providers document visits and how your coding team reviews charts so audits and documentation checks stay consistent. You’re not re-explaining workflows or rotating between different people. One person stays responsible for your chart review.
You choose the schedule based on chart volume and coding workflow. Coverage can align with when visits close or when coding reviews begin. Hours can expand when chart backlogs build and scale back when things stabilize. It adjusts to how your documentation flow actually runs.
Yes. You can communicate with your assistant from anywhere using the Wing app, Slack, email, or phone. They work directly inside your EHR and documentation systems, so chart reviews and follow-ups continue even if you’re not logged in. You’re not tied to one location. Access stays consistent wherever you’re working.
Within scheduled hours, you can assign as many chart review and documentation tasks as needed. That includes audits, gap detection, coding-support checks, and provider queries as they come up. You don’t have to decide what fits before handing it off. If it’s part of keeping documentation complete before coding, it gets handled.
Extended coverage is available when chart review backlogs grow or volumes increase. You don’t need to hire additional CDI staff to keep up. The setup adjusts based on your workload. It scales without disrupting your workflow.
Most healthcare teams use the Wing app, Slack, email, or a dedicated line. Your assistant works directly inside your EHR, chart review tools, and documentation workflows with approved access. You’re not managing work in a separate platform. It fits into how your team already operates.

Wing assistants are trained professionals, not freelancers you have to manage. We offer assistants both locally and globally, trained in medical documentation workflows like chart audits, documentation gap detection, coding-support checks, and medical necessity review.

They’re also trained on AI tools and AI-driven workflows, and many are bilingual. They’re supported behind the scenes so documentation reviews stay consistent without you stepping in.

During scheduled hours, chart reviews, documentation checks, and follow-ups are picked up quickly so coding and billing don’t get delayed. You’re not checking systems to see what’s missing. Work moves as charts are completed. That matters when delays affect revenue flow.
Yes. Your assistant works directly inside your EHR, practice management system, and documentation tools using role-based access. They follow your workflows and permissions. Nothing sits outside your systems or requires workarounds. It runs inside what you already use.

If something needs attention beyond daily documentation work, support and escalation are available. Chart reviews and follow-ups continue without interruption. You don’t have to step in to keep documentation moving. Everything stays consistent day to day.

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