HIPAA-compliant medical scribing and transcription. BAA included.

Outsource Your Medical Scribing. Stop Charting After Hours.

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500+ reviews

medical-scribe-hero
Your dedicated medical scribe works inside the tools your practice already uses.
Why Wing

One Dedicated Scribe. Notes Done. Every Visit.

  • Scribe Companies Rotate Scribes. Wing Doesn't.
    Most scribe companies rotate shared scribes across providers. Wing assigns one dedicated scribe who learns your documentation style and specialty.

Dedicated. Not shared.

  • Hiring a Scribe Takes Months. Wing Takes 48 Days.
    Recruiting and onboarding a dedicated medical scribe takes 3-4 months. Wing has a dedicated scribe documenting your visits in 48 hours.

Live in 48 hours

  • AI Scribes Miss What Matters. Wing Doesn't.
    AI documentation tools miss nuance and require physician correction. Wing’s dedicated scribe produces accurate notes ready for your sign-off.

Accurate. Every visit.

Getting Started

Charting Stops Following You Home in 48 Hours.

  • Step 1
    Tell us about your practice
    A short call to map your specialty, EHR, and scribing or transcription preference.

15-minute call

  • Step 2
    We match your scribe
    Wing selects a dedicated scribe for your specialty and EHR. We handle briefing and oversight.

Matched to your specialty

  • Step 3
    Notes are done when you are
    Your scribe is documenting visits inside your EHR daily. Wing manages from there.

Live in 48 hours

The Smart Decision

Three Ways to Handle Medical Documentation. One Clear Winner.

Wing In-House Scribe Scribe Company
Cost
65% lower than local hire
$40-50k fully loaded plus
$5,475 recruiting
Per-visit or monthly retainer
Dedicated
Yes—your practice only
Yes
No—shared across providers
Knows your style
Yes—builds over months
Yes—over time
No—resets with every rotation
HIPAA compliance
HIPAA compliant. BAA included.
Your responsibility
Varies by provider
Who manages
Wing handles everything
You
Company, limited visibility
EHR accuracy
Reviewed daily by dedicated scribe
Depends on training
Inconsistent
Replacement
24 hours at no cost
Months of sunk cost
Reassigned to shared resource
Why Wing Works

The Wing Model by the Numbers.

10,000+

companies supported across 88 countries.

48 hrs

to have your dedicated scribe documenting visits.

65%

lower cost than a comparable hire.

24 hrs

to replace your scribe at no cost to you.
Client Results

Hours Back. Notes Done Before You Leave.

provida-family

"The recruitment process was absolutely wonderful. Everyone at Wing was knowledgeable and friendly."

— Manager of Office Operations and HR, Provida Family Medicine

Admin delays were consuming clinical time as patient volume grew. Wing took over the full admin layer and kept operations moving.
bryant

"I'm really glad Wing was available to assist me with a well-trained, highly functioning assistant who integrated easily into our practice."

— Clinical Director, Bryant West Psychology

Bryant West Psychology was losing 25+ hours weekly to admin instead of patient care. Wing took over completely.

Explore the Roles

Three Roles That Keep Documentation Current.

Each role is available part-time or full-time. Start with one and expand as patient volume grows.

Medical Scribe
Real-time visit documentation, EHR updates, and clinical notes prepared for provider sign-off.
Medical Transcription Specialist
Dictated notes transcribed and EHR-ready documentation prepared daily.
Medical Documentation Specialist
Chart review, documentation gaps, and coding prep handled daily.
Common Questions

Good Questions. Real Answers.

Wing provides dedicated ecommerce customer service outsourcing covering order inquiries, returns, refunds, ticket management, and outbound callbacks. See Wing's Customer Service Representative for role-level detail.

Most ecommerce customer service outsourcing companies assign shared agents who rotate across stores and reset with every interaction. Wing assigns one dedicated agent who learns your products, your return policies, and your brand voice. See Wing reviews from ecommerce brands.

Yes. Wing covers inbound ticket management, order inquiries, and returns alongside outbound callbacks. For broader call center coverage see Wing's Call Center Outsourcing page.

Yes. Wing's dedicated CS agents work inside Gorgias, Zendesk, Shopify, Amazon Seller Central, and your existing support stack daily. For broader ecommerce operations support see Wing's Ecommerce Assistant role page.

A fully loaded in-house CS agent runs $40-50k annually plus $5,475 in recruiting costs (BLS 2025, SHRM 2025). Wing is a trusted virtual assistant firm providing dedicated ecommerce customer service outsourcing at 65% lower cost.

Wing replaces them within 24 hours at no extra cost. Context stays in Wing Workspace so the next agent picks up without missing a beat. This same dedicated backup applies if you're building out a broader ecommerce virtual assistant team.

AI can handle simple FAQ responses and order status lookups. It can't de-escalate a frustrated customer, apply judgment to a complex return, or build the product knowledge that resolves tickets on the first reply. Wing assistants are AI-trained and use AI tools daily to move faster on the parts that don't need judgment. That's what makes Wing's ecommerce virtual assistant services different from tools alone.

Yes. Wing provides ecommerce support outsourcing for DTC brands, Shopify stores, Amazon sellers, and marketplace operators. Many DTC brands that start here later outsource ecommerce operations more broadly as they scale.

Wing matches a dedicated CS agent to your ecommerce platform, support tools, and ticket volume. For broader customer support coverage see Wing's Customer Support Outsourcing page. Want to hire a virtual assistant for ecommerce support? Start here.

Charting at Midnight Is a Warning Sign. Wing Fixes That.

Dedicated scribe. Accurate notes. EHR-ready before you leave. HIPAA-compliant. BAA included.

Free consultation

•

No long-term contract