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Documentation gaps identified and flagged before coding finalized.
Coding errors corrected and claims cleared for submission. No rework needed.
Charge capture reviewed and missing charges flagged before billing.
You can’t review every chart and code before submission, but errors still need to be caught before claims go out.
Your Wing Virtual Assistant works inside your EHR and billing systems to review, correct, and validate coding before claims are submitted and denied.
Benefit from a dedicated Client Success Manager (CSM) who will be your single point of contact for all your needs. Your CSM will ensure smooth onboarding, provide ongoing support, and proactively address any concerns to maximize the value of our services.
We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.
Your assistant isn't alone. They're supervised by both Wing's Team Captains and Supervisors.
Additionally, you can opt-in to use sophisticated artificial intelligence technology that flags potential issues ahead of time to our supervisory team, who work to proactively resolve issues.
If quality is your goal, Wing remains the best choice in this industry.
We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.

Wing doesn’t just assign an assistant. We run execution through a centralized, human + AI–powered workspace built to keep work moving around the clock.


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Choose part-time or full-time, with a U.S.-based or global assistant.
Either way, you have consistent ownership over your coding and claim review, and work doesn’t come back to you.
You choose the schedule based on chart volume and coding workload. Coverage can align with your billing or revenue cycle team’s hours. Hours can expand when coding queues build up and scale back when things stabilize. It adjusts to how your workflow actually runs.
Yes. You can communicate with your assistant from anywhere using the Wing app, Slack, email, or phone. They work directly inside your EHR and billing systems, so coding reviews and updates continue even if you’re not in the system. You’re not tied to one location. Access stays consistent wherever you’re working.
Within scheduled hours, you can assign as many coding review tasks as needed. CPT and ICD-10 checks, documentation validation, charge capture review, and claim accuracy verification are handled as work comes in. You don’t have to decide what fits before handing it off. If it’s part of preventing denials and rework, it gets handled.
Extended coverage is available for clinics managing high chart volume or tight submission timelines. You don’t need to hire additional coding staff to keep up. The setup adjusts based on your workload. It scales without disrupting your billing operations.
Wing assistants are trained professionals, not freelancers you have to manage. We offer assistants both locally and globally, trained in CPT and ICD-10 coding, documentation validation, charge capture review, and coding compliance workflows.
They’re also trained on AI tools and AI-driven workflows, and many are bilingual for team communication. They’re supported behind the scenes so coding reviews stay consistent and errors are caught before submission.
During scheduled hours, coding questions, documentation gaps, and chart reviews are picked up quickly so nothing sits unresolved. You’re not checking queues to see what was missed. Work moves as charts come in. That matters when delays lead to denials or rework.
If something needs attention beyond daily coding review, support and escalation are available. Coding workflows continue without interruption. You don’t have to step in to keep claims moving. Everything stays consistent day to day.

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© 2026 Wing Assistant. All rights reserved
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© 2026 Wing Assistant. All rights reserved