Payers Don't Approve What Nobody Follows Up On

A dedicated virtual assistant from Wing submits authorization requests, verifies requirements, coordinates referrals, follows up with payers, and tracks approval statuses inside your EHR and payer portals so procedures stay scheduled without landing back on you. Looking to hire a virtual assistant for prior authorization support specifically? Wing matches you within 48 hours, working inside your existing systems without job posts, interviews, or ramp time.

Prior authorization services cover submissions, referral coordination, medical necessity documentation, and payer follow-up. Wing makes sense when authorizations are stalling, or staff are stuck on payer calls instead of patient care. For outsourcing at scale, see Wing's Insurance Verification & Credentialing page.

Plans start at $650/month part-time and $1,299/month full-time. Pricing varies by coverage hours and bilingual needs. Book a call for the right fit.

A prior authorization specialist handles pre-procedure approvals, including submissions, referral coordination, and payer follow-up before care is delivered. A medical billing specialist handles claims submission and payment processing after care is delivered. For billing support, see Wing's Medical Billing Specialist.

A prior authorization specialist focuses specifically on pre-procedure approvals including submissions, payer follow-up, and referral coordination. A medical administrative assistant covers broader clinic operations including scheduling, EHR updates, and patient communication. For broader medical admin support, see Wing's Medical Administrative Assistant.

For prescription-specific prior auths, see Wing's Pharmacy Support VA. For licensed clinical triage, see Wing's US Certified RN. For broader healthcare VA support, see Wing's Healthcare VA. For credentialing support, see Wing's Credentialing Coordinator. For a full overview, see Wing's Virtual Assistant for Healthcare. Explore how Wing solves broader billing bottlenecks.

Wing replaces them within 24 hours at no extra cost. Context stays in Wing Workspace, so your payer relationships and authorization history don't reset with someone new.

Wing is ISO 27001 compliant and SOC 2 certified, with HIPAA-compliant workflows, NDAs, and role-based access controls on every account. Patient data and authorization records are encrypted in transit and at rest from day one.