Payers Don't Approve What Nobody Follows Up On

A dedicated virtual assistant from Wing submits authorization requests, verifies requirements, coordinates referrals, follows up with payers, and tracks approval statuses inside your EHR and payer portals so procedures stay scheduled without landing back on you.

Looking to hire a virtual assistant for prior authorization support? Wing matches you within 48 hours. They work inside your existing EHR and payer portals without job posts, interviews, or ramp time.

Prior authorization services cover the full submission and follow-up layer including insurance pre-authorizations, referral coordination, medical necessity documentation, and payer follow-up. Wing virtual assistant services make sense when authorizations are stalling, procedures are getting pushed, or staff are spending time on payer calls instead of patient care.

Plans start at $650/month part-time and $1,299/month full-time. Pricing varies by coverage hours and bilingual needs. Book a call for the right fit.

Dedicated. Your Wing specialist works exclusively on your account, building familiarity with your payer mix, your providers, and your authorization workflows over time.

AI can flag missing documentation and pre-populate forms. It can't call a payer to chase a pending authorization, notice when a submission was rejected without notification, or own the outcome when a procedure is at risk. Your Wing specialist knows your payers, your providers, and your authorization history after months on the account. 

A prior authorization specialist handles pre-procedure approvals including submissions, referral coordination, and payer follow-up before care is delivered. A medical billing specialist handles claims submission and payment processing after care is delivered. For billing support see Wing's Medical Billing Specialist.

A prior authorization specialist focuses specifically on pre-procedure approvals including submissions, payer follow-up, and referral coordination. A medical administrative assistant covers broader clinic operations including scheduling, EHR updates, and patient communication. For broader medical admin support see Wing's Medical Administrative Assistant.

For broader healthcare VA support see Wing's Healthcare VA. For credentialing support see Wing's Credentialing Coordinator. For a full overview see Wing's Virtual Assistant for Healthcare. Explore how Wing solves broader billing bottlenecks.

Wing is ISO 27001 compliant and SOC 2 certified, with HIPAA-compliant workflows, NDAs, and role-based access controls on every account. Patient data and authorization records are encrypted in transit and at rest from day one.