Authorizations Shouldn’t Hold Up Scheduled Procedures
- Authorizations are in place before procedures are scheduled
- One person owns submissions, documentation, and payer follow-ups
- Built-in oversight keeps cases moving until approvals come through
- Leader in Managed Virtual Assistant Services
- 2M+ applicants screened annually
- 10,000+ companies supported
- 20+ countries
What Wing Assistants Get Done Every Day
- Checked in EHR
- Updated in payer portal
- Handled via payer portal
- Updated in system
Your Virtual Prior Authorization Specialist Handles
Insurance Pre-Authorizations
- Submit prior authorization requests
- Verify authorization requirements
- Confirm procedure coverage
Referral Coordination
- Manage referral coordination
- Verify referral requirements
- Route referrals to providers
Medical Documentation
- Track medical necessity
- Collect required chart notes
- Prepare authorization documentation
Payer Submissions
- Submit payer authorization requests
- Complete payer portal submissions
- Document submission confirmations
Payer Follow-Ups
- Conduct payer follow-ups
- Respond to information requests
- Escalate pending authorizations
Approval Status Management
- Track authorization approvals
- Update approval status records
- Log authorization numbers
How it Works
- Step 1
Meet us to discuss
your requirements
- Step 2
We shortlist talents
for your review
- Step 3
We interview and
assess candidates
- Step 4
The perfect Wing Assistant joins your team
Measured Results Across Teams
Quistem
Needed executive ops owned.
- 25% CEO time reclaimed
- 9 workflows offloaded
- 1,000+ days supported
Cybersecurity Startup
Needed outbound sales owned.
- 2,080+ hours delivered
- 22 sales workflows owned
- Sales system live (2 wks)
Provida Family Medicine
Needed clinic ops streamlined.
- 50% faster admin ops
- 35% fewer billing errors
- 25% faster claims
Idaho Legal Estates
Needed intake owned.
- 100+ hours reclaimed
- 13+ hours saved weekly
- 10 workflows fully owned
My Personal Mentors
Needed revenue stabilized.
- 30+ deals closed monthly
- 3,600+ clients supported
- 48-hr inquiry resolution
Delegate Everything but Leadership.
More Virtual Assistant Services
- Executive AssistantDiscover expert-tier talent to help with presentations, proposals and more
- Sales Development RepEngages with prospects, grows your sales pipeline and drives sales
- Personal AssistantManages your calendar both at work and outside of it
- Real Estate AssistantAll-round help for your property listings
- Top 1% of TalentStart in one function, then expand coverage as the business grows.
- Healthcare AssistantHelps co-ordinate appointments with patients, data-entry and insurance filing
Procedures Get Delayed
When Authorizations Aren’t Followed Up
You can’t stay on every authorization and payer request all day, but approvals still need constant follow-up to keep procedures on schedule.
Your Wing Virtual Assistant works inside your systems to submit, follow up, and track authorizations before approvals get delayed or procedures get pushed.
How Wing Keeps Authorizations On Track Without You
Flexible, No-Commitment Monthly Support
Secure and Compliance-Ready
NDAs and Role-Based Access Control
Dedicated Assistant with Backup Coverage
We Meet Challenging Talent Needs and Ensure Ongoing Success
Benefit from a dedicated Client Success Manager (CSM) who will be your single point of contact for all your needs. Your CSM will ensure smooth onboarding, provide ongoing support, and proactively address any concerns to maximize the value of our services.
We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.
Your assistant isn't alone. They're supervised by both Wing's Team Captains and Supervisors.
Additionally, you can opt-in to use sophisticated artificial intelligence technology that flags potential issues ahead of time to our supervisory team, who work to proactively resolve issues.
If quality is your goal, Wing remains the best choice in this industry.
We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.
Operational Ownership, Powered by the Wing Workspace App
Wing doesn’t just assign an assistant. We run execution through a centralized, human + AI–powered workspace built to keep work moving around the clock.
- Real-time task visibility and status tracking
- Documented workflows with built-in oversight
- Structured handoffs and cross-time-zone continuity
Get it on
App Store
Get it on
Google Play
Get it on
Microsoft
Highly Rated by Operations & Leadership Teams
4.5
4.7
4.8
4.8
Hundreds of Stellar Client Reviews
charlesgate.com
livingspec.com
Virtual Prior Authorization Specialist Pricing
Choose part-time or full-time, with a U.S.-based or global assistant.
Either way, you have consistent ownership over your authorizations and approvals, and work doesn’t come back to you.
$1,299/Month
- 160 Hours per month
- Dedicated Prior Authorization Specialist
- Free replacement
- Customer Success Manager
- Rigorous quality control and supervision
- Wing Workspace App
- Your timezone—any hours you want
- Share with colleagues
- Unlimited file sharing/storage
$650/Month
- 80 Hours per month
- Dedicated Prior Authorization Specialist
- Free replacement
- Customer Success Manager
- Rigorous quality control and supervision
- Wing Workspace App
- Your timezone—choose from designated slots
- Sharing is limited
- 10 GB file sharing/storage limit
Popular Questions
Wing assistants are trained professionals, not freelancers you have to manage. We offer assistants both locally and globally, trained in prior authorizations, referral coordination, payer communication, and medical necessity documentation workflows.
They’re also trained on AI tools and AI-driven workflows, and many are bilingual for patient and payer communication. They’re supported behind the scenes so authorizations, follow-ups, and approvals stay consistent without you stepping in.
If something needs attention beyond daily authorization work, support and escalation are available. Authorization workflows continue without interruption. You don’t have to step in to keep approvals moving. Everything stays consistent day to day.