US Certified RN

Clinical Follow-Up Shouldn’t Land Back on Your Team

  • Patient outreach, triage, and follow-up stay owned inside your workflow
  • One person handles RN-level coordination and flags what needs escalation
  • Messages, callbacks, and care gaps don’t sit waiting for follow-up
No more checking whether clinical follow-up was actually handled
4.8/5 avg.
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  • Leader in Managed Virtual Assistant Services
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10,000+ Active Assistants Powering 10,000+ Companies

What Wing Assistants Get Done Every Day

Check (1)

Discharge follow-up calls completed before the next clinic day.

  • Recorded in the chart
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Refill requests sorted, routed, and documented before close daily.

  • Updated in EHR
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Lab follow-up calls completed and urgent results escalated fast.

  • Escalated by protocol
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Care reminders sent and unresolved patient questions logged daily.

  • Next steps documented

Your US Certified RN Handles

01
Patient Follow-Up
  • Complete discharge follow-up calls
  • Check on unresolved symptoms
  • Close open patient callbacks
02
Triage Support
  • Review symptom messages
  • Flag urgent concerns
  • Route by protocol and priority
03
Care Coordination
  • Track pending next steps
  • Follow up on referrals
  • Keep care-plan tasks moving
04
Medication & Refill Support
  • Handle refill follow-up
  • Document medication questions
  • Escalate issues needing review
05
Results & Documentation
  • Log outreach in the EHR
  • Document patient updates
  • Keep charts current and visible
06
Cross-Team Communication
  • Send status updates to staff
  • Surface unresolved items
  • Keep providers out of routine follow-up

How it Works

Be as involved (or uninvolved) as you prefer – our expert recruiters will guide you through every step, ensuring a smooth and seamless experience.
  • Step 1
    Meet us to discuss
    your requirements
  • Step 2
    We shortlist talents
    for your review
  • Step 3
    We interview and
    assess candidates
  • Step 4
    The perfect Wing Assistant joins your team

Measured Results Across Teams

Real companies. Defined ownership. Measurable outcomes.

Delegate Everything but Leadership.

The Problem Isn’t Volume. It’s Follow-Through.

You can’t stay in the EHR all day, but patient care gaps still need constant attention.

Your Wing US-Certified RN works inside your clinical workflow and stays on follow-up, triage support, and documentation as work comes in.

Wing Keeps RN Work Moving Without You

This is not rotating coverage or shared clinical support. Your virtual assistant stays close to your workflow, backed by a support system, so follow-through does not depend on you checking it.

Flexible, No-Commitment Monthly Support

Add coverage when outreach backlogs build. Scale back when things stabilize without taking on fixed hiring commitments.

Secure and Compliance-Ready

Wing is SOC 2–certified and HIPAA-compliant. Data is encrypted (SSL 2048-bit, AES-256) with restricted, logged access.

NDAs and Role-Based Access Control

Access is permission-based. Your RN works inside your approved systems with defined boundaries.

Dedicated RN Coverage with Backup

One assistant handles your workflow day to day. If more support is needed, coverage expands without leaving work dropped between handoffs.

We Meet Challenging Talent Needs and Ensure Ongoing Success

Our resources and systems are designed to deliver tailored solutions that go beyond the basics, empowering your business to thrive.

Benefit from a dedicated Client Success Manager (CSM) who will be your single point of contact for all your needs. Your CSM will ensure smooth onboarding, provide ongoing support, and proactively address any concerns to maximize the value of our services.

We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.

Your assistant isn't alone. They're supervised by both Wing's Team Captains and Supervisors.

Additionally, you can opt-in to use sophisticated artificial intelligence technology that flags potential issues ahead of time to our supervisory team, who work to proactively resolve issues.

If quality is your goal, Wing remains the best choice in this industry.

We can work with you to analyze your requirements, and can launch new recruitment processes/ roles exclusively tailored to your needs, in your budget.

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Operational Ownership, Powered by the Wing Workspace App

Wing doesn’t just assign an assistant. We run execution through a centralized, human + AI–powered workspace built to keep work moving around the clock.

  • Real-time task visibility and status tracking
  • Documented workflows with built-in oversight
  • Structured handoffs and cross-time-zone continuity
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Highly Rated by Operations & Leadership Teams

4.5

Google Cicle
123 Reviews on Google

4.7

Capterra N
51 Reviews on Capterra

4.8

Goodfirms N
10 Reviews on Goodfirms

4.8

Clutch N
18 Reviews on Clutch

Hundreds of Stellar Client Reviews

Clutch N
Overall, I have been very pleased with each aspect of hiring my Wing VA. We were looking at a variety of virtual assistant programs; what made us choose Wing was the fact that their talent had specific marketing experience... Working with Wing is seamless. They have a robust platform that makes communicating with our VA incredibly easy. It also helps that they act quickly and are incredibly responsive...
Christine Mulvey
Christine Mulvey
Director of Marketing
charlesgate.com
Google Cicle
I've had the best VA experience so far after multiple tries. The app is easy to use to communicate and create tasks, there's loads of real-person communication, and my assistant was so capable at MANY things. He was so good that every week I found more things I could take off my plate and all for a low fixed price per month. Great value and it's taken a lot of stress off me.
Kelsey Galarza
Kelsey Galarza
Co-founder, Orange Marketing orangemarketing.com
Google Cicle
Amazing service! Excellent customer support and the work done by my assistant Kirti S. from Wing is top notch. I’ve enjoyed the help and the genuine personality and willingness to learn. Also a big call out to Maryann U. my customer success manager. She is fantastic and so full of life.
Chris Mullaly
Chris Mullaly
Founder and Managing Partner spiruscapitalpartners.com
Capterra N
Wing is an innovative software-powered interface to virtual assistants. Wing has provided a software-augmented virtual assistant service that's unique in the field. Just as important as the software platform is the quality of their assistants behind the scene. Their ability to organize and run a process of matching our needs with available talent was successful. Wing is easy to use.
Roy Chua
Roy Chua
Principal AvidThink avidthink.com
Google Cicle
Wing provides exceptional Virtual Assistant services and an accompanying productivity platform. Using Wing has been incredibly beneficial for our business, allowing us to explore some things in far more depth, or scale up some operations more effectively. Some of the benefits far exceed what you might expect from a virtual assistant in terms of capabilities and outside traditional administrative work.
Dylan Schiemann
Dylan Schiemann
Co-Founder &CEO
livingspec.com
1921
What I like best about Wing is the quality and reliability of their virtual assistants. We started with one assistant and were so happy with the experience that we’ve since onboarded additional VAs. I’ve also confidently recommended Wing to colleagues and contacts looking for virtual assistant services. The combination of strong support, trustworthy assistants, and a seamless experience is what sets Wing apart for me.
Marysa C
Marysa C.
Mid-Market (51-1000 emp.)

US Certified RN Pricing

Choose part-time or full-time support, with a local or bilingual assistant.
One person stays responsible for care coordination, with flexibility to adjust coverage without adding hiring work back to your team.

Full-Time
16% Savings

$3,199/Month

  • 160 Hours per month
  • Dedicated US-Certified RN
  • Free replacement
  • Customer Success Manager
  • Rigorous quality control and supervision
  • Wing Workspace App
  • Your timezone—any hours you want
  • Share with colleagues
  • Unlimited file sharing/storage
Part-Time

$1,899/Month

  • 80 Hours per month
  • Dedicated US-Certified RN
  • Free replacement
  • Customer Success Manager
  • Rigorous quality control and supervision
  • Wing Workspace App
  • Your timezone—choose from designated slots
  • Sharing is limited
  • 10 GB file sharing/storage limit

Popular Questions

Yes. One US Certified RN works inside your clinical workflow during scheduled hours. They learn your follow-up patterns, escalation rules, and documentation standards so RN-level coordination stays consistent without being passed between people, similar to working with a US Certified RN for hire.
You choose the schedule based on patient volume, callback demand, and clinic coverage needs. Hours can match business hours or expand when follow-up and triage volume increases, similar to how teams hire a US Certified RN based on workload.

Yes. You can communicate from anywhere using the Wing app, Slack, email, or phone while your remote US Certified RN works inside your approved healthcare systems.

Within scheduled hours, you can assign as much work as needed. Follow-up calls, triage support, refill coordination, documentation, and care-plan outreach are handled without per-task limits, similar to how teams outsource US Certified RN support.

Extended coverage is available for organizations managing higher patient volume, multiple locations, or broader callback and triage windows, similar to working with a US Certified RN agency.

Most teams use Slack, email, phone, or the Wing app. Your assistant works directly inside your approved EHR and communication tools, so communication stays tied to the work in progress, similar to working with a US Certified RN company.

Your assistant is a professional US Certified RN trained in follow-up workflows, triage protocols, refill coordination, and clinical documentation. They work within your systems and access controls, follow your processes, and are trained in AI workflows where appropriate, so execution stays consistent without changing how you stay in control.

During scheduled hours, updates and requests are handled quickly so callbacks, symptom questions, and open care tasks do not sit unresolved, which is critical for teams relying on US Certified RN services.

Yes. Your assistant works inside your approved EHR, patient communication tools, referral systems, and healthcare platforms using role-based access. They’re also trained to use AI tools where appropriate, so work moves faster without changing how your systems are set up or how you stay in control, similar to US Certified RN support built into your workflow.
If something needs attention, support steps in without interrupting patient follow-up, triage support, or documentation flow. Work continues without delays, so you can book a US Certified RN without needing to manage gaps yourself.