Pharmacy Support Virtual Assistant
Prescriptions Shouldn’t Turn Into Follow-Ups
- Refills, pharmacy calls, and prior auths are handled as they come in
- One person tracks each prescription from sent to ready
- Nothing sits in “pending” without being checked and moved forward
No more calling pharmacies to check prescription status.
4.8/5 avg.
- Leader in Managed Virtual Assistant Services
10,000+ Active Assistants Powering 10,000+ Companies
What Wing Assistants Get Done Every Day
Eight refill requests processed. Two missing prescriptions resent and confirmed.
- Updated in EHR & pharmacy system
Three prior authorizations submitted and followed up. One approval confirmed same day.
- Tracked in payer portal
Five patient calls handled. Each given a clear status without needing a callback.
- Updated in EHR notes
Two prescriptions stuck at the pharmacy resolved before end of day. No carryover.
- Confirmed with pharmacy
Your Pharmacy Support Virtual Assistant Handles
Refill Coordination
- Review refill requests
- Route approvals
- Confirm pharmacy receipt
Pharmacy Communication
- Call pharmacies
- Verify prescription status
- Resolve missing or delayed scripts
Prior Authorization Follow-Ups
- Submit prior auths
- Track approval status
- Handle denials and next steps
Patient Updates
- Notify patients when ready
- Explain delays
- Follow up on unresolved prescriptions
Documentation
- Update prescription status
- Log pharmacy interactions
- Track pending vs completed work
Coordination
- Send provider clarifications
- Handle pharmacy requests
- Share status updates internally
How it Works
Be as involved (or uninvolved) as you prefer – our expert recruiters will guide you through every step, ensuring a smooth and seamless experience.
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Meet us to discuss
your requirements
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We shortlist talents
for your review
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We interview and
assess candidates
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The perfect Wing Assistant joins your team
Measured Results Across Teams
Real companies. Defined ownership. Measurable outcomes.
Quistem
Needed executive ops owned.
- 25% CEO time reclaimed
- 9 workflows offloaded
- 1,000+ days supported
Cybersecurity Startup
Needed outbound sales owned.
- 2,080+ hours delivered
- 22 sales workflows owned
- Sales system live (2 wks)
Provida Family Medicine
Needed clinic ops streamlined.
- 50% faster admin ops
- 35% fewer billing errors
- 25% faster claims
Idaho Legal Estates
Needed intake owned.
- 100+ hours reclaimed
- 13+ hours saved weekly
- 10 workflows fully owned
My Personal Mentors
Needed revenue stabilized.
- 30+ deals closed monthly
- 3,600+ clients supported
- 48-hr inquiry resolution
Delegate Everything but Leadership.
More Virtual Assistant Services
We offer 25+ distinct plans in sales, marketing, customer service, and other operational areas. We also have dedicated industry-focused services such as Real Estate Assistants, Healthcare Virtual Assistants and E-Commerce Virtual Assistants.
Speak to a Wing Expert and find the right fit for your business.
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Executive AssistantDiscover expert-tier talent to help with presentations, proposals and more
- Sales Development RepEngages with prospects, grows your sales pipeline and drives sales
- Personal AssistantManages your calendar both at work and outside of it
- Real Estate AssistantAll-round help for your property listings
- Top 1% of TalentStart in one function, then expand coverage as the business grows.
- Healthcare AssistantHelps co-ordinate appointments with patients, data-entry and insurance filing
Prescriptions Stall Between “Sent” and “Ready”
You can’t stay in your EHR or call pharmacies all day, but prescriptions still need constant follow-up.
Your Wing Virtual Assistant works inside your systems and stays on each prescription until it’s filled or resolved. Nothing sits in “in progress” without follow-up.
How Wing Keeps Prescriptions Moving Without You
This isn’t shared coverage or task-based help. One person stays inside your systems, backed by support, so prescriptions don’t stall, reset, or depend on you checking them.
Flexible, No-Commitment Monthly Support
Add support when refill volume increases or prior authorizations start stacking up. Scale back when things stabilize—no hiring or restructuring.
Secure and Compliance-Ready
Wing is SOC 2–certified and HIPAA-compliant. Data is encrypted (SSL 2048-bit in transit, AES-256 at rest), with restricted, authenticated, and logged access.
NDAs and Role-Based Access
Access is permission-based. Your assistant works inside your EHR, prescribing tools, and payer portals with defined roles, so nothing is changed without control.
Coverage That Doesn’t Drop Work
One person stays on prescription workflows day to day. If something changes, coverage continues without work being dropped or reset.
We Meet Challenging Talent Needs and Ensure Ongoing Success
Our resources and systems are designed to deliver tailored solutions that go beyond the basics, empowering your business to thrive.
Operational Ownership, Powered by the Wing Workspace App
Wing doesn’t just assign an assistant. We run execution through a centralized, human + AI–powered workspace built to keep work moving around the clock.
- Real-time task visibility and status tracking
- Documented workflows with built-in oversight
- Structured handoffs and cross-time-zone continuity
Get it on
App Store
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Microsoft
Highly Rated by Operations & Leadership Teams
4.5
123 Reviews on Google
4.7
51 Reviews on Capterra
4.8
10 Reviews on Goodfirms
4.8
18 Reviews on Clutch
Hundreds of Stellar Client Reviews
Overall, I have been very pleased with each aspect of hiring my Wing VA. We were looking at a variety of virtual assistant programs; what made us choose Wing was the fact that their talent had specific marketing experience... Working with Wing is seamless. They have a robust platform that makes communicating with our VA incredibly easy. It also helps that they act quickly and are incredibly responsive...
Christine Mulvey
Director of Marketing
charlesgate.com
charlesgate.com
I've had the best VA experience so far after multiple tries. The app is easy to use to communicate and create tasks, there's loads of real-person communication, and my assistant was so capable at MANY things. He was so good that every week I found more things I could take off my plate and all for a low fixed price per month. Great value and it's taken a lot of stress off me.
Kelsey Galarza
Co-founder, Orange Marketing orangemarketing.com
Amazing service! Excellent customer support and the work done by my assistant Kirti S. from Wing is top notch. I’ve enjoyed the help and the genuine personality and willingness to learn. Also a big call out to Maryann U. my customer success manager. She is fantastic and so full of life.
Chris Mullaly
Founder and Managing Partner spiruscapitalpartners.com
Wing is an innovative software-powered interface to virtual assistants. Wing has provided a software-augmented virtual assistant service that's unique in the field. Just as important as the software platform is the quality of their assistants behind the scene. Their ability to organize and run a process of matching our needs with available talent was successful. Wing is easy to use.
Roy Chua
Principal AvidThink avidthink.com
Wing provides exceptional Virtual Assistant services and an accompanying productivity platform. Using Wing has been incredibly beneficial for our business, allowing us to explore some things in far more depth, or scale up some operations more effectively. Some of the benefits far exceed what you might expect from a virtual assistant in terms of capabilities and outside traditional administrative work.
Dylan Schiemann
Co-Founder &CEO
livingspec.com
livingspec.com
What I like best about Wing is the quality and reliability of their virtual assistants. We started with one assistant and were so happy with the experience that we’ve since onboarded additional VAs. I’ve also confidently recommended Wing to colleagues and contacts looking for virtual assistant services. The combination of strong support, trustworthy assistants, and a seamless experience is what sets Wing apart for me.
Marysa C.
Mid-Market (51-1000 emp.)
Pharmacy Support Virtual Assistant Pricing
Choose part-time or full-time support, including bilingual coverage, based on refill volume, prior authorizations, and pharmacy coordination needs.
One clinic saw 50% faster admin workflows with Wing.
Full-Time
16% Savings
$1,299/Month
- 160 Hours per month
- Dedicated Pharmacy Support Assistant
- Free replacement
- Customer Success Manager
- Rigorous quality control and supervision
- Wing Workspace App
- Your timezone—any hours you want
- Share with colleagues
- Unlimited file sharing/storage
Part-Time
$650/Month
- 80 Hours per month
- Dedicated Pharmacy Support Assistant
- Free replacement
- Customer Success Manager
- Rigorous quality control and supervision
- Wing Workspace App
- Your timezone—choose from designated slots
- Sharing is limited
- 10 GB file sharing/storage limit