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6 minutesWhen a key back-office staff member leaves a medical group, the operational cost is not the vacancy; it is the undocumented institutional knowledge that...

Wing News

5 minutesTL;DR EA service vs EA staffing agency? You're probably already leaning on a staffing agency to fill an EA...

6 minutesTL;DR Most PE healthcare deals assume back-office standardization will follow the acquisition. In practice, each acquired practice runs its...

6 minutesTL;DR Prior authorization is most often discussed as a physician burnout issue, but the operational problem is a capacity...

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Outsourcing Industry

6 minutesTL;DR Most teams default to in-house or the cheapest outsource option they can find. The model rarely gets re-evaluated...

5 minutesTL;DR The standard move is hiring a front desk employee, training them, and hoping they stay. The problem is...

6 minutesTL;DR When coding accuracy slips, the default move is more staff, more training, more SOPs. None of that addresses...

Productivity

6 minutesWhen a key back-office staff member leaves a medical group, the operational cost is not the vacancy; it is...

6 minutesTL;DR Most PE healthcare deals assume back-office standardization will follow the acquisition. In practice, each acquired practice runs its...

6 minutesTL;DR Prior authorization is most often discussed as a physician burnout issue, but the operational problem is a capacity...

Remote Work

8 minutesBlack Friday for this year is on November 29, 2024, and Cyber Monday is on December 2, 2024. This...

8 minutesIf you’re a small business owner with a lot of tasks on your to do list, you are probably...

8 minutesMore and more companies today are recognizing that VAs can help them manage monotonous tasks. In fact, research and...

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