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HIPAA-trained virtual assistants for medical billing, prior auth, patient scheduling and RCM. Built for medical group practices, with preferred access for MGMA members. Managed by Wing, live in 48 hours.

  • Dedicated, HIPAA-trained assistant matched to your practice
  • Live in 24-48 hours with no long-term contract
  • MGMA member pricing and priority onboarding
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    Where Clinics Feel
    the Pressure Most

    As patient demand increases, this is where clinic operations start breaking down and requiring direct intervention

    Patient Flow

    • Calls backing up
    • Scheduling gaps opening
    • Intake holding up appointments

    Charting & Notes

    • Notes falling behind visits
    • Charts left unfinished
    • Providers charting after hours

    Claims & Billing

    • Claims sitting unworked
    • Denials stacking up
    • Payments tied up in follow-up

    Admin Escalations

    • Tasks resurfacing
    • Reports needing review
    • Issues landing back on leadership

    How Wing Works in Real Clinics

    Clinics use Wing’s medical virtual assistant services to keep scheduling, billing, and patient intake work moving without adding more to manage.

    • You work with dedicated healthcare assistants who learn your clinic and stay in place.
    • Wing handles onboarding, oversight, and continuity, so work doesn’t fall back on your team.
    • Your assistant works directly inside your existing EMR, billing, and scheduling systems. No process changes required.
    Frame 34719 (1)

    How Clinic Work Keeps Moving Between Visits

    This is where clinic work typically gets stuck between steps.
    Wing keeps these workflows moving so nothing sits in queues or waits on follow-up.

    01
    Patient Scheduling, Reminders, and Front-Desk Coverage

    Calls are answered, appointments are confirmed, and schedule changes get handled right away.

    02
    Claims Processing, Billing, and Denial Follow-Ups

    Claims are submitted, denials are worked, and payments don’t sit waiting in queues.

    03
    Insurance Verification and Prior Authorizations

    Eligibility is confirmed before visits, and authorizations are completed ahead of time—not discovered at check-in.

    04
    EHR Updates, Medical Scribing, and Documentation

    Notes are completed during or right after visits, and charts don’t stay open.

    05
    Intake, Referrals, Lab, and Pharmacy Coordination

    Referrals are processed, labs are scheduled, and orders don’t sit waiting on follow-up.

    Proven in Real Clinics

    These are results clinics have seen after introducing medical virtual assistants into their scheduling, billing, and documentation workflows.
    Provida

    35% Fewer Billing Errors

    Before Wing, billing mistakes and scheduling delays slowed clinic operations.

    • Check List Icon
      50% faster clinic admin workflows
    • Check List Icon
      30% fewer scheduling errors
    • Check List Icon
      25% faster claims processing

    “The recruitment process was absolutely wonderful. Everyone at Wing was knowledgeable and friendly.”

    — Office Manager, Provida Family Medicine

    Braint West

    25+ Admin Hours Reclaimed Weekly

    Before Wing, scheduling and documentation consumed clinical team time.

    • Check List Icon
      50% fewer emails and manual follow-ups
    • Check List Icon
      40% faster recruiting and onboarding
    • Check List Icon
      25+ clinic admin hours saved weekly

    “I’m really glad Wing was available to assist me with a well-trained, highly functioning assistant who integrated easily into our practice.”

    — Clinical Director, Bryant West Psychology

    Results vary by clinic size and scope. These outcomes reflect real, measured improvements delivered through dedicated, HIPAA-trained Wing assistants.

    Why Clinics Choose Wing

    Clinics don’t add support because they need more help. They look for a solution that stops admin work from coming back to them, even as patient volume grows.

    Work doesn’t need to be rechecked or pulled back into the clinic.

    No ongoing monitoring, chasing, or stepping back into admin work.

    Scheduling, billing, and intake stay covered even when availability shifts.

    Assistants work inside your systems with role-based access and monitored activity.

    More patients don’t mean reopening recruiting, onboarding, and training cycles.

    wing-clinic

    How Support Models
    Differ in Healthcare

    Wing provides managed support, not staffing. Unlike placement agencies, Wing ensures consistent coverage without constant oversight or rehiring.

    • Model
    • Oversight
    • Continuity
    • Scaling
    • Compliance
    • Wing Logo 1
      Wing Assistant
    • Managed support embedded in your clinic
    • Performance monitored by Wing
    • Coverage coordinated centrally
    • Adjust support without rehiring
    • HIPAA-trained within SOC 2 framework
    • Other Solutions
    • Placement or self-managed hires
    • Clinic must supervise day-to-day work
    • Work stops when one person is unavailable
    • More volume requires another hire
    • Compliance depends on individual training

    Is Wing the Right Fit for Your Clinic?

    Wing works best for clinics that need consistent administrative coverage without
    adding more supervision. Here’s where it tends to work well and where it may not.

    • Wing W
      Wing is built for clinics that:
    • Want administrative work handled without constant follow-up
    • Need to scale patient volume without expanding headcount
    • Expect accountability without micromanaging day-to-day tasks
    • Wing is not a fit if you:
    • Only need short-term or one-off task support
    • Prefer directly managing freelancers yourself
    • Are primarily looking for the lowest-cost labor option

    Add Healthcare Support Without Hiring

    Consistent healthcare support without hiring, turnover, or long-term contracts.

    Popular Questions

    Yes. You get a dedicated technical sourcer virtual assistant who works inside your tools during scheduled hours. Over time, they learn your reqs and pipeline flow, so work stays consistent without being handed off or re-explained.

    You don’t need to screen candidates yourself. When you outsource virtual assistant services, matching is handled for you, and you can switch if it’s not a fit.

    Your assistant works directly inside your sourcing tools and ATS using role-based access. As part of our technical sourcer services, they’re also trained in AI workflows and tools, so work can move faster without changing how your systems are set up or how you stay in control.

    Most teams use Slack, email, or the Wing app. Your assistant works inside your tools, so communication stays simple and tied to the work in progress—similar to working with a technical sourcer company embedded in your team.

    Yes. Outreach runs inside your existing tools, so candidates are contacted consistently without you needing to step in. This is typically why teams outsource a technical sourcer.

    Your assistant adjusts as specs change, so sourcing continues without needing to restart or re-explain context. You’re not locked into rigid workflows like with a traditional technical sourcer agency.

    Extended coverage is available if needed, without changing how your pipeline is managed. This is useful if you need technical sourcer support across time zones.

    Your assistant is a professional technical sourcer trained in sourcing workflows and works within your systems and access controls. They follow your processes, so pipeline work stays consistent without being handed off or reset.

    Within scheduled hours, you can assign as much work as needed. There are no per-task limits. Your assistant stays on the queue so nothing sits or gets missed—similar to having a technical sourcer for hire without per-task billing.

    If something needs attention, support steps in without interrupting ongoing work. Your pipeline continues moving without delays or needing you to step in—giving you a reliable way to get a technical sourcer without managing coverage gaps.

    Ready to Get Your Time Back?

    Join 10,000+ businesses who use Wing to delegate work, reduce costs, and focus on growth.

    Free, No obligation
    15 minutes