Patients Scheduled. Claims Submitted. Revenue Recovered.
HIPAA-trained virtual assistants for medical billing, prior auth, patient scheduling and RCM. Built for medical group practices, with preferred access for MGMA members. Managed by Wing, live in 48 hours.
- Dedicated, HIPAA-trained assistant matched to your practice
- Live in 24-48 hours with no long-term contract
- MGMA member pricing and priority onboarding
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26 Specialized Healthcare Roles. One Dedicated Match.
These aren’t generalists. Every Wing assistant is trained for a specific healthcare function, so your match already knows the work.
Clinical Administration
Revenue Cycle & Billing
Support Functions
Where Clinics Feel
the Pressure Most
Patient Flow
- Calls backing up
- Scheduling gaps opening
- Intake holding up appointments
Charting & Notes
- Notes falling behind visits
- Charts left unfinished
- Providers charting after hours
Claims & Billing
- Claims sitting unworked
- Denials stacking up
- Payments tied up in follow-up
Admin Escalations
- Tasks resurfacing
- Reports needing review
- Issues landing back on leadership
How Wing Works in Real Clinics
Clinics use Wing’s medical virtual assistant services to keep scheduling, billing, and patient intake work moving without adding more to manage.
- You work with dedicated healthcare assistants who learn your clinic and stay in place.
- Wing handles onboarding, oversight, and continuity, so work doesn’t fall back on your team.
- Your assistant works directly inside your existing EMR, billing, and scheduling systems. No process changes required.
How Clinic Work Keeps Moving Between Visits
This is where clinic work typically gets stuck between steps.
Wing keeps these workflows moving so nothing sits in queues or waits on follow-up.
Patient Scheduling, Reminders, and Front-Desk Coverage
Calls are answered, appointments are confirmed, and schedule changes get handled right away.
Claims Processing, Billing, and Denial Follow-Ups
Claims are submitted, denials are worked, and payments don’t sit waiting in queues.
Insurance Verification and Prior Authorizations
Eligibility is confirmed before visits, and authorizations are completed ahead of time—not discovered at check-in.
EHR Updates, Medical Scribing, and Documentation
Notes are completed during or right after visits, and charts don’t stay open.
Intake, Referrals, Lab, and Pharmacy Coordination
Referrals are processed, labs are scheduled, and orders don’t sit waiting on follow-up.
Proven in Real Clinics
35% Fewer Billing Errors
Before Wing, billing mistakes and scheduling delays slowed clinic operations.
-
50% faster clinic admin workflows - 30% fewer scheduling errors
- 25% faster claims processing
“The recruitment process was absolutely wonderful. Everyone at Wing was knowledgeable and friendly.”
— Office Manager, Provida Family Medicine
25+ Admin Hours Reclaimed Weekly
Before Wing, scheduling and documentation consumed clinical team time.
- 50% fewer emails and manual follow-ups
- 40% faster recruiting and onboarding
- 25+ clinic admin hours saved weekly
“I’m really glad Wing was available to assist me with a well-trained, highly functioning assistant who integrated easily into our practice.”
— Clinical Director, Bryant West Psychology
Results vary by clinic size and scope. These outcomes reflect real, measured improvements delivered through dedicated, HIPAA-trained Wing assistants.
Why Clinics Choose Wing
Clinics don’t add support because they need more help. They look for a solution that stops admin work from coming back to them, even as patient volume grows.
How Support Models
Differ in Healthcare
Wing provides managed support, not staffing. Unlike placement agencies, Wing ensures consistent coverage without constant oversight or rehiring.
- Model
- Oversight
- Continuity
- Scaling
- Compliance
-
Wing Assistant
- Managed support embedded in your clinic
- Performance monitored by Wing
- Coverage coordinated centrally
- Adjust support without rehiring
- HIPAA-trained within SOC 2 framework
- Other Solutions
- Placement or self-managed hires
- Clinic must supervise day-to-day work
- Work stops when one person is unavailable
- More volume requires another hire
- Compliance depends on individual training
Is Wing the Right Fit for Your Clinic?
Wing works best for clinics that need consistent administrative coverage without
adding more supervision. Here’s where it tends to work well and where it may not.
-
Wing is built for clinics that:
- Want administrative work handled without constant follow-up
- Need to scale patient volume without expanding headcount
- Expect accountability without micromanaging day-to-day tasks
- Wing is not a fit if you:
- Only need short-term or one-off task support
- Prefer directly managing freelancers yourself
- Are primarily looking for the lowest-cost labor option
Add Healthcare Support Without Hiring
Consistent healthcare support without hiring, turnover, or long-term contracts.
